CoachStation

article thumbnail

The Importance of Leadership Support in Coaching

CoachStation

To be fair, a recent structural change meant that the coachee/leader I have been working with was previously reporting directly to another manager, who reported to Jack. I couldn’t help but be disappointed that this was not known to Jack. Continue reading The Importance of Leadership Support in Coaching at CoachStation.

article thumbnail

Coaching Leaders: Learning To Lead

CoachStation

According to the recent Gallup State of the Global Workplace report, 85% of employees are not engaged or actively disengaged at work. Coaching leaders are also more likely to develop and maintain solid relationships and connections with those they work with.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Does Leadership Intent Equal Business Success?

CoachStation

The Deloitte 2015 Global Human Capital Trends report, which involved surveys and interviews with more than 3300 business and HR leaders from 106 countries, found that while CEOs and top business leaders rate talent as a key priority, only 5 per cent of survey respondents rate their organisation’s HR performance as excellent. “To

article thumbnail

Engagement and Motivating Employees

CoachStation

In the recently published State of the Global Workplace report, 45% of employees said now is a good time to find a job. A recent Lighthouse blog highlighted a report from Harvard Business School, where Michael Housman and Dylan Minor broke down the real cost of toxic employees. 2) The data provided in the graphic below is compelling.

article thumbnail

Customer Service Is Not Rocket Science

CoachStation

According to a report created by the Genesys group titled the Cost of Poor Customer Service, 73% of consumers end a relationship due to poor service. Unfortunately, the service is often not what has been promised or committed to. Why is it that providing a standard basic experience seems to be a difficult thing to provide?

article thumbnail

Your Employees, Leadership, Strengths and Diversity

CoachStation

Hay’s Staff Engagement: Ideas for Action report finds 93% pf workers want to be a part of a workplace in which there is diversity in thought. Most staff want to have an inclusive culture in the workplace where differences are valued and people can share their opinions.

Diversity 100
article thumbnail

What To Focus On When Starting a New Job: Role Integration

CoachStation

This includes the tasks you will be responsible for, any goals or targets you are expected to meet, and who you report to. Understand your job responsibilities: Make sure you fully understand your job responsibilities before you start. Be prepared for your first day: Make sure you are prepared for your first day on the job.

Mentor 246