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How To Train Your Staff To Deliver The Best In-Store Retail Experience

Tanveer Naseer

But an equally sizable number will still prefer the warmth and immediacy of physical stores, and will actively shop at brick-and-mortar retail stores if it means that human. Now that they can easily benefit from the convenience of online shopping, many customers will turn to e-commerce stores for their purchases. Click to continue reading

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10 Tips For Successfully Opening And Managing Your Retail Store

Strategy Driven

You can see that America had 442,000+ retail stores back in 2019, and these numbers are bound to increase. So, here are a few tips to help you open and manage your retail store in this ever-changing economy: 1. Attract Potential Customers A clean, clutter-free, and well-stocked retail store will attract more customers.

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Change: Driving Transformation in Modern Organizations

Rich Gee Group

Illustration: Picture a classic brick-and-mortar retail outfit pivoting towards the digital marketplace. This metamorphosis often necessitates tailored training and development initiatives, equipping team members with the requisite skills and insights for the new order.

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How to Tell an Amateur Retail Salesperson From a Professional

Strategy Driven

Perhaps, upon entering a retail establishment, you have heard one or more of these commonly used sentences: “Hi, can I help you?”. “Is These are hallmarks of retail sales amateurs. There may be a time and opportunity to use these types of questions however true professionals in retail sales do not use them to open a conversation.

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Changes In Job-Related Training Since Covid-19

The Horizons Tracker

Few aspects of modern society have remained unaffected in some way by the Covid-19 pandemic, and so it’s perhaps no surprise that a new report from the London School of Economics shows that job-based training is no different. “The total number of days trained per trainee in the UK has fallen by 18% from 7.8 in 2011 to 6.4

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OSHA to Retailers: Make Black Friday Safer for Workers

HR Digest

The employees weren’t provided with the necessary training and tools to safely manage the crowd of gung-ho shoppers. After the 2008 Black Friday tragedy, OSHA released an annual set of “Crowd Management Safety Guidelines” for retailers to follow. This contains safety guidelines for retail stores to prevent worker injuries and deaths.

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Customer Service Training 101

Eric Jacobson

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Customer Service Training 101 , is suitable for nearly any type of business – retail and non-retail.