The higher up you go in an organization, the harder it is to stay in touch with what’s really happening on the front lines. And the bad news—if you hear it at all—is presented only in the best possible light. How do you get the real truth about what’s happening out in the field? How do you stay connected to all corners of your organization? I have found that three simple questions, asked with the intent to learn, can help you stay in touch with reality and be a better leader:
3 Questions Executives Should Ask Front-Line Workers
Find out what’s really going on in your company.
May 09, 2014
New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.
Learn More & See All Courses
New!
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.