Five Questions to Make Sure that You Understand Others Correctly
The Recovering Engineer
NOVEMBER 14, 2011
As the Irish playwright, George Bernard Shaw, said: “The single biggest problem in communication is the illusion that it has taken place.” So far, everyone I have asked this question in a face-to-face conversation answers pretty much the same way. In effect, they all say: “Yes, of course I have.” And, the truth is, so have I.
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