New emotional and social intelligence research from Hay Group has shown that Empathy , Conflict Management, Self-Awareness and Influence are all key skills required for effective leadership in the matrix environment. Less than one third (31 percent) of individuals were found to hold strong conflict-management skills. Be resilient. MORE >>

Praise is one of the most misunderstood, powerful, and underutilized management skills. The following is a reenactment of an actual coaching conversation I had with a manager. What is “praise”? Just what exactly are we talking about here? Giving praise means telling someone about something positive that they did. Can you give too much praise? MORE >>

Successful contemporary leaders will need uncommon behaviors grounded in 5 essential skills to reignite staff engagement, enhance influence, and build lasting results: 1. Enabling it is an essential skill. That’s the skills, knowledge, information, or know-how. Guest post by Nan S. Operating with trust. Who would you follow? MORE >>

Competencies : Knowledge, skills, and abilities (KSAs). Individual Development Plan (IDP): A plan on how someone is going to learn new skills in order to be better at what they do or get ready for a future role. All occupations will develop their own special jargon. That’s all well and good, except when: 1. Or a CEO. MORE >>

Taking time to focus on learning helps employees crystallize their goals and determine what skills and areas of growth are most important to them. Remember: Everyone has potential, but that potential may remain hidden without skilled mentoring and effective leadership. Most people didn't know it, though. But what is potential? MORE >>