Modern Servant Leader

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The Top Servant Leadership Course Just Got Better

Modern Servant Leader

The increased costs of hosting servers, software, and features require us to compensate some of our costs to continue providing this service. Is it Still Free? Only a short time longer. We’ve offered the program free for over 10 years. We must start charging a small fee for it soon.

Course 130
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. In contrast, Southwest still had 2,500 flights cancelled on a day when the next largest airline cancellations were from SkyWest at 77. The reason for this vast difference in recovery? Failing technology.

Airlines 188
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My Great Failure, Part 1: Overconfidence & a Humility Lesson

Modern Servant Leader

I was hired to deliver a new back office software suite. After meeting with our customers, I compiled a business requirements document (to tell programmers what the software must do). After meeting with our customers, I compiled a business requirements document (to tell programmers what the software must do). These were gold.

Document 195
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. In contrast, Southwest still had 2,500 flights cancelled on a day when the next largest airline cancellations were from SkyWest at 77. The reason for this vast difference in recovery? Failing technology.

Airlines 130
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SERVANT Leaders are Authentic – Acronym Model

Modern Servant Leader

Rand Fishkin: Mr. Fishkin is the co-founder of Moz, the inbound marketing software company and Inbound.org, a community forum for inbound marketers. His transparency revealed that his family life was not perfect, but it was faith-based. He was the same man inside the office and out.

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My Great Failure, Part 3: Needing Where I Should be Leading

Modern Servant Leader

The requirement was to replace the primary software tool of the company, in less than a month’s time. As we neared a critical turning point in the year, an unrealistic demand was placed on me and the team for which I was accountable. I was shocked by the expectation.

CFO 185