Modern Servant Leader

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Why Technology is Now Critical to the Mom & Pop Shop

Modern Servant Leader

Convenience pays and technology delivers. How Technology Helps Mom and Pop Steal Customers. The mom and pop shop that has the technology, gets my business. Convenience pays and technology delivers. More Technology Examples. This same issue can be extended to many forms of technology. Got a web presence?

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Underinvestment in Technology. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. A company of Southwest’s scale does not get this far behind in technology without repeatedly ignoring the advice of their IT department. Invest in Technology.

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The Cost of Ignoring Employees? 120% Of Annual Income or $0.35 / Share, Southwest Airlines Discovers

Modern Servant Leader

For years, IT employees and union representatives had been complaining about the company’s antiquated technology systems. In fact, prior to this incident, Southwest did not have their CIO on the executive board, leaving no voice for technology at the table. The post The Cost of Ignoring Employees?

Airlines 130
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Underinvestment in Technology This was the main root of their problem. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. Invest in Technology Too often, information technology and operational tools are minimized as costs to be controlled.

Airlines 130
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Why Technology Managers Make Great Leaders

Modern Servant Leader

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Twitter (X) Has a People Leadership Problem, Not a Branding Problem.

Modern Servant Leader

Steep Competition for Talent Demand for technology talent remains high. However, she demonstrated a clear lack of racial sensitivity during the launch of the Peacock service, for which she was responsible in her previous role. The best talent is not motivated by salary alone.

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Technology's Impact on Employee Morale & Effectiveness

Modern Servant Leader

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