Marshall Goldsmith

OCTOBER 6, 2014

In fields as diverse as energy, telecommunications, and pharmaceuticals the same organization may be a customer, supplier, partner, or competitor. In the past it was clear who your “friends” were and who your “enemies” were. It is a world of “co-opitition.” Roles are becoming more blurred. Sharing Leadership.

Leadership 189

Leadership Globalization CEO Telecommunications 189

Marshall Goldsmith

DECEMBER 16, 2013

The CEO of a leading telecommunications company recently embarked on an innovative approach. Although compensation is important in retaining, high-impact performers are leaving organizations for three major reasons: lack of recognition, lack of involvement, and poor management.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Marshall Goldsmith

FEBRUARY 11, 2013

I don’t know much about telecommunications – it just seemed obvious. It seemed certain that AT&T’s profit margins on long-distance calls were going to start disappearing and that their historic profit machine was going to go away.

Telecommunications 98

Telecommunications Education Politics Quality 98

Marshall Goldsmith

NOVEMBER 4, 2013

The same trend is occurring in pharmaceuticals and telecommunications. While the idea of IBM selling non-IBM products was almost unheard of in the past, it is now common – to the benefit of customers and, to IBM itself.

Short-term 107

Short-term Long-term Trends Telecommunications 107

Marshall Goldsmith

OCTOBER 14, 2013

Likewise, leading telecommunications and other equipment providers now have to compete by offering “network solutions” involving many products formerly sold separately. Truly understanding the customer’s business.

Telecommunications 111

Telecommunications Franchising Consultative Diversity 111