I trained many generals that year. The reason I devote so much energy to identifying interpersonal challenges in successful people is because the higher you go, the more your problems are behavioral. At the higher levels, all the leading players are technically skilled, smart, and up-to-date on the technical aspects of their job. MORE >>

In today’s AT&T, leaders are trained to “break the mold,” empower people, and consistently reach out to acquire new insights. 'In a talk to the Drucker Foundation Advisory Board in 1993, Peter Drucker said, “The leader of the past was a person who knew how to tell. The world is changing too rapidly. Pretty well! MORE >>

One talented manager asked for training, and was told that there was no budget for it. Despite the company's message of valuing the development of people, if training isn't in the budget, it isn't believable. Is your company competing for top talent? Do you participate in hiring decisions or developing leaders? If so, pay attention! MORE >>

Bob had invented 'sensitivity training', published a popular article in the Harvard Business Review, and was a full professor. Can you see in yourself what others see in you, or do you see in others what you don't see in yourself? As a Ph.D. student at UCLA in the 70s, I had a self-image of being 'hip.' Early in my Ph.D. Who is that person?' MORE >>

have asked more than 80,000 participants in my training programs to rate themselves in terms of their performance relative to their professional peers. One common characteristic of the great leaders I meet is self-confidence, which of course makes sense. Leaders have to inspire confidence in others. Great leaders have to take risks. MORE >>