Six Disciplines

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Excellence

Six Disciplines

It also delivers something of excellence to the business owner—a predictable return on investment, established business procedures, employee training, staffing plans, marketing strategies and interested customers. In other words, satisfied customers drive business success and business success enables investment to satisfy customers.

article thumbnail

Excellence

Six Disciplines

It also delivers something of excellence to the business owner—a predictable return on investment, established business procedures, employee training, staffing plans, marketing strategies and interested customers. In other words, satisfied customers drive business success and business success enables investment to satisfy customers.