It’s Not Just Semantics: Managing Outcomes Vs. Outputs
Mills Scofield
MARCH 2, 2020
In the non-profit world, outputs are programs, training, and workshops; outcomes are knowledge transferred and behaviors changed. Some think the question is merely semantics, or that the difference is simple: outputs are extrinsic and outcomes intrinsic. In the for-profit world, the distinctions are not always so clear.
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