The Recovering Engineer

article thumbnail

Conflict Confidence Workshop

The Recovering Engineer

Here’s a quick video I created about my personal journey to develop conflict resolution skills… You can get more info about the workshop here. I’m conducting two-day Conflict Confidence courses — sponsored by my friend, colleague and co-author Kevin Eikenberry.

Workshop 145
article thumbnail

Indianapolis Conflict Confidence Workshop

The Recovering Engineer

Here’s a quick video I created about my personal journey to develop conflict resolution skills… You can get more info about the workshop here. I’ll be conducting a two-day Conflict Confidence course — sponsored by my friend, colleague and co-author Kevin Eikenberry — in Indianapolis, Indiana on October 30-31, 2012.

Workshop 114
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Three Power Phrases to Disarm a Verbal Aggressor

The Recovering Engineer

In working with workshop participants and coaching clients to find good ways to address specific, emotionally charged situations, I have learned three power phrases your can use in a wide range of situations to disarm a verbal aggressor and turn the direction of an escalating conversation. Of course I am. ” I love it!

Power 279
article thumbnail

From Bud to Boss: My Audio Interview With Wayne Turmel | Guy.

The Recovering Engineer

This is the topic of the Bud to Boss workshop that Kevin Eikenberry and I developed). We have a calendar of upcoming workshop dates for the Bud to Boss Workshops here. We spoke about a number of issues related to the transition to leadership people make when they take their first supervisory role.

Workshop 194
article thumbnail

Three Communication Strategies Guaranteed to Irritate Others

The Recovering Engineer

In workshops and coaching conversations, I receive many questions about the right way to communicate an idea. Sadly, I cannot define the absolutely, most correct, “right” way to communicate an idea – particularly if the idea is communicated during a conflict conversation. I can, however, identify several definitively wrong ways to do it.

Strategy 226
article thumbnail

Bad Boss Scenario: You Should Have Known Better #1

The Recovering Engineer

I’m experimenting a bit with video shorts to illustrate situations I have observed in my personal experience or heard about in my work with clients and workshop participants.

Workshop 193
article thumbnail

Take It, Leave It, or Change It

The Recovering Engineer

During the workshop, I told a story I often tell about a situation in my life where, as a leader of a team, I was confronted with large scale changes that impacted me in ways that I could not change or control. After telling the story, one of the workshop participants shared a variation of the thought that she had read elsewhere.