2011

Tony Mayo

Are Extroverts or Introverts Better Leaders?

Tony Mayo

What personality type is more likely to succeed in a leadership position? If you go by popular culture — television, movies, and books written by hero CEOs — you might think extroverts are natural leaders. Research summarized in an excellent article published by Wharton suggests a more nuanced answer. Employees who are proactive and eager [.]. For Executives For Salespeople Leadership Sales Selling

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Terminate Performance Reviews

Tony Mayo

Knowledge at Wharton published a very well-done summary article on the problems with and alternatives to the traditional annual performance review. Here are my favorite excerpts. “an overall performance management process — one that focuses on goal setting, feedback, coaching and clear statements of the company’s performance expectations — is absolutely critical&# and indeed, is [.]. For Executives Performance Reviews

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Commitment Creates a Clearing for Cooperation

Tony Mayo

… but when I said that nothing had been done I erred in one important matter. We had definitely committed ourselves and were halfway out of our ruts. We had put down our passage money— booked a sailing to Bombay

One Page Business Plan

Tony Mayo

I apologize for the length of this letter/speech/memo/blog post. If I had more time it would have been shorter. That keen insight into effective writing has been attributed to many great communicators, from Virgil to Voltaire. Respect for the reader’s time requires the writer to carefully pare all but the most essential aspects [.]. For Executives Goal Setting

Google Research Confirms Basics of Management

Tony Mayo

The New York Times recently ran a nice article about how Google–in its usual highly-analytic, data-driven way–measured the results of different management behaviors amongst its own workforce. The recommendations that emerged from this research will be familiar to readers of this blog. I wish these were practiced as often as I preach them! Google’s [.]. For Executives Management Micro-Managers

Best Leaders Cause Fun Workplaces

Tony Mayo

I believe that leaders have three main roles. They are responsible for interpreting the organization's shared values and principles. They are senior advisers to everyone in the organization. And, They are the collective conscience

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Courage, Vulnerability, & Love

Tony Mayo

The pace is slow for an online video but the message is deep and true. Use the extra time to think about your own life, relationships, and desires. Share it

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Bonus Better Than Raise

Tony Mayo

My CEO executive coaching clients frequently wonder how best to motivate and retain key employees. The question often takes the form of, “Should I give her an unscheduled bonus or a raise?” The business owner often tends toward a raise

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Improve Management by Exposing Paradigms

Tony Mayo

For a social discipline, such as management, the assumptions are actually a good deal more important than are the paradigms for a natural science. The paradigm—that is, the prevailing general theory—has no impact on the natural universe. Whether the paradigm states that the sun rotates around the earth, or that, on the contrary, the [.]. For Executives Quotes and Aphorisms Paradigms

Classic–and Comic–Resistance to Change

Tony Mayo

Making change in organizations is central to my work. The nature of organizations, however, is to resist change. That’s why we call them organize-ations, not random-izations or adapt-ations, One common way for organizations to resist innovation and change is for people to collect evidence that any novel tool or procedure is causing problems–even if the [.]. For Executive Coaches For Executives Change

Language Forms the Basis of Experience

Tony Mayo

People continually and automatically evaluate situations and objects for their relevance and value … The evidence suggests the real possibility that there are no emotion mechanisms in the brain waiting to be discovered, producing a priori packets of outcomes in the body. Emotions may not be given to humans by nature … If the clearest [.]. For Executive Coaches For Executives Be Transitive Emotion Making Meaning

Tangible Recognition of Company Values

Tony Mayo

The telephone and Internet were still not connected three days after moving our office. I had spent way too much time on hold and hearing excuses from Verizon. I needed get free of their bureaucracy to focus on running my business

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Candidates not to hire; employees to fire.

Tony Mayo

A Wall Street Journal article identified three personality types that are poison in your workforce: Deadbeats: withhold effort, Downers: express pessimism, anxiety, insecurity and irritation, & Jerks: violate interpersonal norms of respect. Good research shows how just one will pull down the performance of an entire team. Click here to read more about how bad apples spoil the barrel. [.]. For Executives Hiring

Video: Story to Illustrate Sales Technique

Tony Mayo

A quick story to illustrate an old maxim: Tell them and create doubt, show them and cause belief, but involve them to change behavior. Share it! For Executives For Salespeople Videos & Podcasts Be Learning Learning Sales

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My Treadmill Desk: Why & How I Built It.

Tony Mayo

Treadmill Desk wwww.tony mayo.com View more presentations from tonymayo. Why & How I Made My Treadmill Desk Here is the text from the slide show in case the PowerPoint above does not work in your browser. I read in Scientific American about the mounting evidence that many health problems and premature deaths were attributable [.]. For Executives Fitness Health Tread Mill Desk

There are no minor defects

Tony Mayo

Levy: Let’s talk about web services. Amazon Web Services is dominant in hosting—one observer says that you are the Coke of the field, and there’s no Pepsi. How did an ecommerce site wind up in the position where it’s hosting web powerhouses like Foursquare, NASA, Netflix, and The New York Times? … Young startups all [.]. For Executives

Samurai Bookkeeping

Tony Mayo

Years ago, while I was establishing myself in a new executive coaching practice, I supported my family by working as a part-time, outsourced CFO. Here is a reminiscence of a deep learning I earned during one of those accounting gigs. I sought help from my own coach with the very difficult [.]. For Executives Attachment Conflict Freedom

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Performance Review Process: Needs Improvement

Tony Mayo

Revolution is in the air around the world. People everywhere are fed up with having arbitrary power exercised over them, with impractical limits placed on their everyday actions, with living in constant fear that someone in power will frown at them and destroy their livelihood without warning or objective justification. This global revolution differs [.]. For Executives Leadership Performance Reviews

Why you need measurable goals and a frank coach

Tony Mayo

“People, quite literally, see themselves as more desirable than they actually are,” says Nicholas Epley, a professor of behavioural science at the University of Chicago's Booth School of Business. Click here for another post on his

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Sleep Your Way to the Top with Arianna Huffington

Tony Mayo

If the scientific evidence I have presented has not convinced you to get enough sleep perhaps this celebrity endorsement will tip the balance. Share it

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Embrace All of Your Selves

Tony Mayo

It Comes Down to This When you are visited by your personal demons – your fears, anxieties, doubts and wounds – can you sit down and have tea with them? Can you turn your attention toward the demons and explore what you can learn about yourself? For many reasons, we often can’t. [.]. For Executives Making Meaning Meditation Stress

Learned Resilience

Tony Mayo

Study after study has shown that people who function well under stress share several core beliefs: see times of change and uncertainty not as dangerous but as exciting opportunities; focus on what they can do to improve a stressful situation, rather than growing helpless; and maintain a sense of commitment to the world around them, [.]. For Executives Resilience Transformation

Management Wisdom from a Versatile Leader: Condoleezza Rice

Tony Mayo

In the first year or so it wasn’t just about proving how tough I was, I had to be tough. I was pretty sharp with people. But I’d learned in the classroom, the last thing you want to do is put somebody down because then they freeze, and not only do they freeze, [.]. For Executives Culture Delegation Micro-Managers Narrative Stories

You can’t manage time, so manage your priorities

Tony Mayo

The most valuable time management skill is recognizing the important tasks and ignoring the rest. I first observed it early in my consulting career, at Arthur Andersen & Co in New York, after a meeting with my manager and our client, the Vice President of a large energy company. After the client left, my manager [.]. For Executives Goal Setting Time Management

Plain talk on good management from US government

Tony Mayo

I just read a talk by the head of the US government’s Office of Personnel Management, John Berry. He provides a concise and cogent summary of the new management thinking that I hope will become a major influence in organizations around the world. This shift in management is, I believe, the result of two major [.]. For Executives Culture Leadership

Guidelines for Communication that Supports “Team”

Tony Mayo

Guidelines for Communication that Supports “Team” Speak for yourself about yourself. Starting sentences with “I” is a powerful shortcut to this skill. You can state facts, opinions, emotions, concerns, requests, suggestions—whatever—if and only if you take ownership of them. It is okay to carry a message or speak for someone else; just be clear about [.]. For Executives Teamwork

Stress Accelerates Aging. Exercise & Meditation Help.

Tony Mayo

Professor Elizabeth Blackburn is the discoverer of telomeres, tiny units of DNA at the ends of chromosomes that protect and stabilize our genetic blueprints. Telomeres seem to act as a biological clock that limits the live span of cells–and of ourselves. psychological stress actually ages cells, which can be seen when you [.]. For Executives Exercise Meditation Stress

Making Trade Shows and Conferences Pay

Tony Mayo

Participating effectively in trade shows and conferences requires significant investment of time and treasure. I always encourage my clients to do only as many as they can afford to do thoroughly. What does “thoroughly&# mean? Essentially, have a plan and a purpose. Start early, months before the conference. Have the right people at the [.]. For Executives For Salespeople Trade Shows

Overthinking ushers in a host of adverse consequences

Tony Mayo

Overthinking ushers in a host of adverse consequences: It sustains or worsens sadness, fosters negatively biased thinking, impairs a person’s ability to solve problems, saps motivation, and interferes with concentration and initiative. Moreover, although people have a strong sense that they are gaining insight into themselves and their problems during their ruminations, this is rarely [.]. For Executives Happiness

Turning Your Goals into Habits

Tony Mayo

The number one problem with business books, self-improvement programs, and even executive coaching is the excess of insights and ideas that could help, that would help, but do not help because the ideas do not produce action. Here are the two most important methods that I, as a top executive coach, use with clients to [.]. For Executives Goal Setting

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A Stuntman’s Secret Fear

Tony Mayo

Dar and I were childhood friends who met at a trampoline school. One day we climbed a ladder up to a billboard, high above the roof of the school, and dove off, landing on a soft pad below. I climbed to the fifth rung; Dar just kept climbing. Ten years later, he was [.]. For Executives Courage Fear

Get smarter by asking “dumb” questions

Tony Mayo

Mine was the Depression generation of journalists. Many of the best people were not educated. When I went to London as a sportswriter, I didn’t even know the difference between the Baltic states and the Balkans. But I learned the advantage of the dumb-boy technique. I found that people love to talk about themselves. You [.]. For Executive Coaches For Executives Curiosity Trust

Genuine Success: Vitality, Service, & Outstanding Performance

Tony Mayo

A small group of leaders in the DC Metro area is accepting a few executives into their program this month. Here are the details. Your organization and your responsibilities can grow only as fast as you do

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Peace and Acceptance

Tony Mayo

Living apart and at peace with myself, I came to realize more vividly the meaning of the doctrine of acceptance. To refrain from giving advice, to refrain from meddling in the affairs of others, to refrain, even though the motives be the highest, from tampering with another’s way of life – [.]. For Executive Coaches Quotes and Aphorisms Acceptance Advice

We are what we do

Tony Mayo

Karma simply means “action” and is derived from the verbal root kr which mean “to do” or “to make.” The self is plastic, a malleable clay being molded each moment by intention. Just as our scientists are discovering not only how the mind is shaped by the brain but now, too, how the brain is [.]. Quotes and Aphorisms Habit Identity Self

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Great accomplishments require hope, love, & forgiveness

Tony Mayo

Nothing that is worth doing can be achieved in our lifetime; therefore, we must be saved by hope. … Nothing we do, however virtuous, can be accomplished alone; therefore, we are saved by love. No virtuous act is quite as virtuous from the standpoint of our friend or foe as it is from [.]. Quotes and Aphorisms Forgiveness Love

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Action, including speech, promises responsibility

Tony Mayo

Action springs not from thought, but from a readiness for responsibility. –Dietrich Bonhoeffer Attempted to assassinate Hitler and died in a Nazi prison while writing Prisoner for God: letters and papers Share it! Quotes and Aphorisms

A conversation with executive coaching client Ron Dimon. Part 2

Tony Mayo

This latest podcast is part two of a funny and useful conversation between top executive coach Tony Mayo and his longtime client Ron Dimon. Ron is an expert on the use of information by executives of large organizations. Listen as two experienced business people play with useful ideas in this episode including; Importance of feedback [.]. This latest podcast is part two of a funny and useful conversation between top executive coach Tony Mayo and his longtime client Ron Dimon.

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“Priceless” Executive Coaching Teleseminars

Tony Mayo

Top executive coach Tony Mayo is offering drop-in, no-set-fee executive coaching teleseminars. Audience The teleseminars, like all Tony's executive coaching, are for experienced business people interested in creating exciting and

Will this year be happy for you? Or even “new”?

Tony Mayo

New Year's greeting--or warning--from CEO coach Tony Mayo, with tools for making this a satisfying year. For Executives Goal Setting

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