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Management Innovations Only Work When No One Else Is Doing Them

The Horizons Tracker

A database was created with information about team payrolls, playing success, the use of analytics in that team and the contribution of each player to the team over a prolonged period between 1985 and 2013. By 2002 it was catching on and three teams had adopted it, but by 2013, a whopping 75% had done so.

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Gjis van Wulfen: An interview by Bob Morris

First Friday Book Synopsis

At the end of 2002 he started his own innovation organization to spread, train and facilitate the FORTH innovation […]. He worked as a marketer in the fast moving consumer goods sector and switched to consulting at Ernst & Young Consulting and Boer & Croon Strategy & Management Group.

Wilde 75
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Innovation Thrives Despite Piracy

The Horizons Tracker

When Napster was released in 1999 pretty much all the way through until its demise in 2002, considerable unrest swirled around the platform. It was a market that has suffered at the hands of pirates, who are believed to have cost the sector around $17 billion in revenue between 2013 and 2018. Such concerns were understandable.

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Success Begins with Quality Customer Service

Chart Your Course

But eConsultancy’s 2013 Cross-Channel Marketing Report found that 70 percent of business owners feel acquisitions are definitely more expensive than retention. The 2013 GE Capital Major Purchase Shopper Study found that 81 percent of consumers will research a product online before buying it. Live Chat Online.

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GC25: Four Game Drives – and One Drive to Rule Them All

Engaging Leader

Resources Mentioned in This Episode Bartle, Richard (1996), "Hearts, Clubs, Diamonds, Spades: Players Who suit MUDs" Burnham, David (2002), “Inside the Mind of the World-Class Leader” Chou, Yukai (2012), "Octalysis: Complete Gamification Framework” Kim, Amy Jo (2012), “Social Engagement: who’s playing? how do they like to engage?”

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GC24: Killer Gamification: Engaging for Impact

Engaging Leader

Burnham, David (2002), “Inside the Mind of the World-Class Leader” Kim, Amy Jo (2012), “Social Engagement: Who’s playing?

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Building Skills - Reading a Great Book Isn't Enough

Building Personal Strength

I just finished two terrific parenting books: The Wonder of Boys (1997) and The Wonder of Girls (2002), both by Michael Gurian. Copyright 2013. They are the best parenting books I''ve ever read, and I''ve read quite a few. They''re unique because they focus on the developing biology, hormonal system, and brains of children.

Skills 74