Innovation as Usual: A book review by Bob Morris

First Friday Book Synopsis

Innovation as Usual: How to Help Your People Bring Great Ideas to Life Paddy Miller and Thomas Wedell-Wedellsborg Harvard Business Review Press (2013) How and why the healthiest organizations are those in which pursuit of improvement is constant, tenacious, and collaborative.

Voting ends Sept 1st for Thinkers50 Top Management Thinker Award for 2013

Marshall Goldsmith

Dear Friends, We are nearing the 2013 Thinkers50 biannual awards. It is now the premier global ranking of management thinkers. Previous winners of the Top Management Thinker Award have included Peter Drucker (2001 & 2003), Michael Porter (2005), CK Prahalad (2007 & 2009), and Clayton Christensen (2011). If you haven’t yet heard of Thinkers50, here is a little background. Thinkers50 was launched in 2001.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The Number One Reason Employees Get Sick.Perceived Unfairness at Work

Great Leadership By Dan

Guest post from Ken Nowack : “Sticks and stones can break my bones, but words can never hurt me.” - Anonymous Recent studies confirm that emotional hurt and rejection, whether part of social interactions or the perception of inequitable and unjust workplace conditions can actually trigger the same neurophysiologic pathways associated with physical pain and suffering (Eisenberger, Lieberman, & Williams, 2003). 2003).

New Prescription Drug Increases Employee Productivity by as Much as 25%!!

Great Leadership By Dan

It’s called “manager-led development”. In a 2003 study conducting by the Learning and Development Roundtable (now the CEB Learning and Development Council ), it was found that managers who are very effective at employee development can outperform their peers by up to 25%. When managers effectively develop their employees, the improvements in employee attitudes and behaviors alone are substantial. Sorry, but there is no new prescription drug.

The Importance of Clear Performance Expectations

Great Leadership By Dan

Last week I wrote about a 2003 study conducting by the Learning and Development Roundtable that found that managers who are very effective at employee development can outperform their peers by up to 25%. It may have surprising to many that the “manager-led development” activity that had the great return on investment (19.8%) was “ Explaining performance evaluation standards ”. Here’s an abbreviated version: A CEO was getting very frustrated with one of his senior managers.

CEO 247

Leadership Development "Moneyball"

Great Leadership By Dan

This post was originally published in SmartBrief on Leadership 7/25/2013: “Moneyball” was a book and movie based on Oakland A’s general manager Billy Beane and his use of statistics (sabermetrics, to be precise) to get the most production out of his team by spending the least amount of money. 1 and 2: Corporate Leadership Council High-Potential Management Survey, 2005. Integrate with talent management” (Source: 2008 High-Impact Leadership Development ; 2009: Best Practices, Bersin).

Celebrity Leaders

Lead on Purpose

Al Gini is a Professor of Business Ethics and Chair of the Department of Management in the Quinlan School of Business at Loyola University Chicago. 10 Virtues of Outstanding Leaders (Riley & Blackwell, 2013). . —. The Product Management Perspective: Product managers can and should play a key role in the “leadership quest.” Guest post by Al Gini and Ronald M. Green. As a species, we are fascinated by the concept of leadership and the conduct of individual leaders.

Ethics 138

Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Strategy Driven

The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future. Recommendations for crisis management and preparedness as part of macro planning are offered. In times of crisis, business does what it should have done earlier: study, reflect, plan and manage change. Crisis Management and Preparedness has been one of my areas of expertise for many years.

Coaching for Behavioral Change

Marshall Goldsmith

At the beginning of our coaching relationship, we get an agreement with our coaching clients and their managers on two key variables: 1) what are the key behaviors that will make the biggest positive change in increased leadership effectiveness and 2) who are the key stakeholders that can determine (six to eighteen months later) if these changes have occurred. We only work with people who will be given a fair chance by their management. Wiley, 2003. FT Prentice Hall, 2003.

Finding The Ideal Tone For Your Emails

Eric Jacobson

ToneCheck , a software program that works with Microsoft Outlook 2003, 2007 and 2010, helps to ensure your tone is clearly communicated and understood. Eric Jacobson on Leadership and Management Online Communication General Management Skills ToneCheck Communications Skills Email Communication Can''t quite master the ideal tone for the emails you send employees and customers? Or, do you have employees whole struggle with the tone of their emails?

The Facts Of Business Life -- Book Review

Eric Jacobson

Being a successful business owner means more than knowing one’s industry and understanding the basic concepts of leadership, management, or motivation, according to McBean. After holding several management positions with GM, in 1981 he accepted a position with the Bank of Nova Scotia (Scotiabank) as manager of a sizeable commercial lending portfolio.

Books 61

Six Paradoxes Women Leaders Face in 2013

Harvard Business Review

Easing into the New Year, one big hope we have for 2013 is that women continue to bridge the gender gap in terms of pay equality and access to leadership positions. Yet, in order to clear a path for greater advancement and parity in 2013, we need to address the difficult paradoxes that women leaders continue to face — these are the mixed messages and uncomfortable realities that complicate an arguably positive picture of progress.

Five Mistakes to Avoid When Managing Digital Teams

Harvard Business Review

Management is often maligned (sometimes for good reason!), but strong management is an important differentiator in both digital delivery and in aligning that delivery to strategic goals. So what’s the best way to tackle management of digital teams to keep engagement and output high? I’ve been through two Internet booms and busts in corporations, nonprofits, and startups — so I’ve made plenty of management mistakes by commission and by proxy.

The Surprising Power of Business Experiments

Skip Prichard

When I published my first book Experimentation Matters: Unlocking the Potential of New Technologies of Innovation in 2003, I made a prediction: digital experimentation tools not only had the potential to revolutionize a company’s R&D, but they could also transform entire industries by shifting experimentation—and thus innovation—to users and customers. Consider Kohl’s, the large retailer, which in 2013 was looking for ways to decrease its operating costs. Experiment.

Power 54

If You Want Innovation, You Have to Invest in People

Harvard Business Review

Having designed and managed innovation programs in a variety of settings, I know that a company’s innovation capacity comes down to its talent pool, and its commitment to building knowledge and competencies one individual at a time. But I am afraid that some company managers have missed the essential point of these products and services – that they are designed to work with a group’s basic strengths in innovation.

Five Sources of Start-up Ideas

Harvard Business Review

Does anyone dispute that 2013 has been the year of the tech company? Of the 39 companies started since 2003 and valued at over $1B by private or public market investors, almost half were started by founders who met at school. Entrepreneurship Managing yourself LinkedIn has surged over 100%. Twitter and Zulily popped more than 70% and 80% respectively on the day of their recent IPOs.

IPO 9

Reinvent Your Company Through Culture

Harvard Business Review

In both C suites and boardrooms, discussions about business performance usually center on topics like market momentum, M&A opportunities, capital management, and productivity enhancements. One reason was a disjointed leadership structure — comprised of three "business centers" in Stockholm, Milan, and Kalamazoo, Michigan, and one new "management center" in Windsor, near London — that had been negotiated as part of the 1995 merger.

The More Time We Spend Online, the Less Time We Spend Working

Harvard Business Review

But managers won’t find much comfort in the study’s conclusions. In the paper, Scott Wallsten of the Technology Policy Institute attempts to measure the offline activities that are crowded out by our online recreation throughout the day, using data from The American Time Use Survey, a government survey that, since 2003, has been asking U.S. While interesting, none of this will comfort managers concerned about lost productivity as employees spend more time online. “If

Can Building Great Products Help You Build Great Teams?

Harvard Business Review

In fact, veterans of some of the world’s most successful tech companies often look with skepticism, even disdain, on efforts to build strong management skills. But neglecting the art of people management has significant costs for any company that aspires to be around for a while. It’s well-documented that dissatisfaction with a manager is a top reason for employees to leave a job. Below you’ll find my seven product tenets and how I see them connecting to managing people.

IT Doesn't Matter (to CEOs)

Harvard Business Review

In 2003 Nicholas Carr wrote a provocative article for HBR titled " IT Doesn''t Matter ," in which he stated: "IT is best seen as the latest in a series of broadly adopted technologies that have reshaped industry over the past two centuries — from the steam engine and the railroad to the telegraph and the telephone to the electric generator and the internal combustion engine. IT management

CIO 8

The Next Big Opportunity for Startups

Harvard Business Review

In my early career, I had experienced the textbook definition of outdated management thinking that centered on hierarchy and lack of trust. There were also fairly rigid dress code requirements; for instance, if women wore skirts, we expected to wear pantyhose (and this was in 2003).

Redefining the Patient Experience with Collaborative Care

Harvard Business Review

It began its lean journey in 2003 and has made considerable progress. For example, its accountable-care-organization partnership with Bellin Health, a health care system in Green Bay, Wisconsin, presently has the lowest cost per Medicare beneficiary among 32 pioneer ACOs, and the ThedaCare Physicians group was ranked first in quality performance statewide in 2013 by Consumer Reports.

How Chinese Companies Can Develop Global Brands

Harvard Business Review

A significant part of telecom equipment maker Huawei’s leap from regional player to global leader, for example, was due to its partnerships with Motorola in 2000, 3Com in 2003, and Symantec in 2008. Beijing-based telecom security company NQ Mobile has gone so far as to create a separate headquarters in Texas for its developed-market business, managed by an American co-CEO and entirely comprised of American employees.

IPO 8

Why the World Needs Tri-Sector Leaders

Harvard Business Review

But this is only possible if the senior executives of our leading institutions are what Dominic Barton, Worldwide Managing Director of McKinsey & Company, refers to as "tri-sector athletes" — leaders able to engage and collaborate across all three sectors. Since joining Coca-Cola in 2003, Seabright has helped facilitate hundreds of community water projects across the world.

Customer Intimacy, Meet Operational Excellence

Harvard Business Review

But in 2003 ThedaCare leaders decided to focus on designing processes that consistently work better, reduce waste, and enable staff to better meet the needs of patients. To learn more about how to approach process improvement, their leaders consulted with a nearby Wisconsin-based business, Ariens Outdoor Power Equipment Company , which had successfully employed Lean management for several years.

Colorado Governor John Hickenlooper's Entrepreneurial Approach to Leadership

Harvard Business Review

In 2003, after a conversation with customers about the plan to change the name of Mile High Stadium, one of his bartenders told him he should run for mayor of Denver. In 2003, all my customers were complaining about the renaming of Mile High Stadium. But they aren't managers. Colorado Governor John Hickenlooper got his start in public service thanks to a bartender.

Four Suggestions as You Face Your Industry's Steamroller

Harvard Business Review

We asked nearly 200 life sciences executives about long-term trends that posed fundamental threats to their businesses and how management was dealing with them. But a panel of outside experts that had been assembled to critique the strategy warned management about an emerging risk. Remember the scene in the first Austin Powers film where Powers, attempting to escape in a steamroller, warns one of Dr. Evil''s henchman to move out of its path?

What Google Glass Reveals About Privacy Fears

Harvard Business Review

Legal solutions are by their nature blunt instruments for managing uncertainty. Spam e-mails were made illegal by a 2003 federal law, but all that law has done is to provide lifetime employment for lawyers at the Federal Trade Commission. The important take-away for product makers isn''t so much about what they do with personalized data, but how they design and test a new offering, launch it, explain it to consumers, and provide tools for information management.

Why You Can't Escape Super Bowl Ad Teasers

Harvard Business Review

And while ad agencies are interested in winning awards and such, brand managers are watching to see "if the ad moves the needle of brand perception.". If you don't manage a balance, you can succeed — but maybe not in the way that matters to your bottom line. The number of unique car brands featured has increased from 3 to 12 since 2003.

“How to Be Exceptional” is Destined to be a Landmark Leadership Book

The Practical Leader

Then there are those destined to become classics of new knowledge , the way Jim Collin’s 2002 title Good to Great did … Zenger and Folkman published an excellent book the same year as Good to Great called The Extraordinary Leader (click on title for my 2003 review) I have routinely recommended to audiences. Why not help your colleagues or loved ones have an exceptional 2013! Leadership has been a lifelong passion for me.

What Amazon’s Board Is Getting Wrong About Diversity and Hiring

Harvard Business

CtW Investment Group, an activist shareholder group, requested that Amazon implement something much like the “Rooney Rule,” a requirement instituted by the NFL in 2003 that every team must interview at least one minority candidate for an open head coach or general manager position. David Ryder/Stringer/Getty Images. Amazon came under fire last week after its board opposed a shareholder proposal to increase the diversity of the board.

What a Study of 33 Countries Found About Aging Populations and Innovation

Harvard Business

No surprise, then, that it poses serious challenges for the health care systems, pension schemes, and public debt management of modern societies. This is surprisingly old — such levels were reached in Japan from 1999–2003 and in Germany from 2001–2004. Japan adopted its Comprehensive Strategy on Science, Technology, and Innovation in 2013.

GDP 34

Research: Black Employees Are More Likely to Be Promoted When They Were Referred by Another Employee

Harvard Business

Specifically, we examined the personnel records of nearly 16,000 employees hired from 2003 to 2013 in a large U.S.-based This has implications for HR professionals and managers involved in hiring, who may be motivated to reduce investments in referral-based hiring to foster diversity. It has been estimated that more than three-quarters of all jobs are found through social networks. This is known as referral-based hiring.

Research: Board Directors Are More Likely to Leave When a Firm Is Getting Criticized

Harvard Business

In 2013 an activist investor criticized the board at ConMed for a “ culture of nepotism, patronage, and dystopian corporate governance.” We examined the boards of all S&P 1500 firms from 2003 to 2014, and measured negative attention using equity analyst recommendations and an equity trading database that tracks media coverage. ” Director Stephen Mandia, who had served on the board for 12 years, departed shortly after.

How Investors React When Companies Announce They’re Moving to a SaaS Business Model

Harvard Business

For example, in 2014 IDC estimated that more than one-quarter of enterprise applications would be offered with the SaaS model by 2018, up from one-sixth in 2013. To understand how traditional software vendors can move to the SaaS model while managing the transformation’s challenges, we studied how the stock market reacted to publicly listed firms announcing they wanted to introduce a new SaaS offering from 2001 until the end of 2015. On April 23, 2012, Adobe Inc.

Why IBM Gives Top Employees a Month to Do Service Abroad

Harvard Business Review

The IBM Corporate Service Corps is an example of how IBM is incorporating service into leadership development as a result of the success of another IBM program, IBM’s On Demand Community , which was launched in 2003 as an online marketplace to connect nonprofits with employees and retirees, as well as a portal offering resources to nonprofits of all kinds. Diane Statkus, an IBM project manager in Boston, echoes Ruiz’s sentiments. Corporate social responsibility Talent management

Why IBM Gives Top Employees a Month to Do Service Abroad

Harvard Business Review

The IBM Corporate Service Corps is an example of how IBM is incorporating service into leadership development as a result of the success of another IBM program, IBM’s On Demand Community , which was launched in 2003 as an online marketplace to connect nonprofits with employees and retirees, as well as a portal offering resources to nonprofits of all kinds. Diane Statkus, an IBM project manager in Boston, echoes Ruiz’s sentiments. Corporate social responsibility Talent management

How to (Gradually) Become a Different Company

Harvard Business Review

Even more important, it takes management time to align all teams, including those of the acquired businesses, to the transformation initiative. During the past two decades it has transformed into a provider of electrical, hydraulic, and mechanical power management solutions. vehicles decreasing from 40% of total in 2000 to 17% in 2013), by destination (e.g., from 80% in 2000 to 50% in 2013), and by exposure to the economic cycle.

Research: Arab Inventors Make the U.S. More Innovative

Harvard Business

In the five-year period from 2009 to 2013, there were 8,786 U.S. the main home of Arab inventors, but the number of Arab patents increased 62% over 10 years, from 1,826 patent applications from 1999–2003 to 2,962 from 2009–2013. In 2013 there were approximately 1.02 The management of R&D projects will become more difficult and less efficient as the movement of personnel between firms’ U.S.

The Traits of Socially Innovative Companies

Harvard Business Review

In early 2013, when factory conditions in Bangladesh came to light , Nike cut ties to some suppliers whose factories were deemed unsafe—even at the expense of its margins and in the face of declining profitability relative to competitors. There are plenty of examples of businesses that adopt a triple bottom line and manage to be both economically and socially sustainable, and they should serve to encourage grassroots social innovation.

Design Can Drive Exceptional Returns for Shareholders

Harvard Business Review

Them” were the majority of managers who didn’t get what design was all about in the first place. And with good reason: From Target to Uber, business managers everywhere are starting to understand that the strategic use of design is making a difference in achieving outsized business results. In Interbrand’s 2013 list of the World’s most valuable brands , Nike ranks 24 th , two slots up from the prior year and a 13% increase in value to $17.085 billion.

It’s Time for Boards to Cross the Digital Divide

Harvard Business Review

One possible reason is that the financial crisis and the recessionary period that followed have driven corporations to skew their board appointments towards including more risk management and conventional corporate experience, at the expense of more tech-savvy and digital knowledge. years in 2013 from 60.3 in 2003, an all-time high. (Of Ensure that the interactions between the board and the management are more frequent around the topic of digital transformation.

What’s That You’re Calling a Bubble?

Harvard Business Review

And a former Fama PhD student, hedge fund manager Cliff Asness, argued at the time that even if his professor was right about the dot-coms, there clearly was a bubble in the equity of already established, already profitable tech companies. The actual outcome for Cisco turned out to be a 156% increase in net income from fiscal 2000 through fiscal 2013. Its stock price, meanwhile, fell from $80 in March 2000 to $9 in October 2003; it’s currently trading in the low 20s.