Remove 2006 Remove 2013 Remove Kaplan Remove Operations
article thumbnail

Reflecting on David Garvin’s Imprint on Management

Harvard Business Review

Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. Pair it with “The Hidden Traps in Decision Making” (2006), by John S. That quality made him (arguably) the quintessential HBR author. He didn’t produce one signature idea, like Robert S. Hammond, Ralph L.