Emotional Equations: A book review by Bob Morris

First Friday Book Synopsis

Emotional Equations: Simple Truths for Creating Happiness + Success Chip Conley Free Press/A Division of Simon & Schuster (2012) An “operating manual” from an “emotional concierge” for those who seek meaning in life on the other side of complexity I have read and reviewed Chip Conley’s previous books and with all due respect to them, [.].

Customer Intimacy, Meet Operational Excellence

Harvard Business Review

What is more important to company success, a strong external focus on customer experiences or an internal focus on effective and efficient operations? Terry Sutton , vice president of business transformation, told me that "The systems we''re implementing are about operational excellence.

Midsized Companies Can’t Afford Operational Glitches

Harvard Business Review

But they don’t think nearly enough about operational meltdowns – technological glitches and other problems that can put them out of business. They are usually quick to recognize operational problems and deal with them before they become disasters. Instagram dodged an operational meltdown that could have rendered the start-up dead on arrival. Operational meltdowns at midsized companies can take much longer to notice and resolve. Operations Small/medium business

Succession Planning: Not Just for Older Leaders

N2Growth Blog

CEO Profiles Crisis Management Operations & Strategy Success CEO Onboarding CEO Succession Planning Dell Computers Dell Computers CEO Micahel Dell Offboarding Succession Planning By Patricia Lenkov , Chair, Executive Search, N2growth.

Thoughts on Project Leadership and Choices

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Thoughts on Project Leadership and Choices I love project management as a subject not only because it gets so much work done, but also because project management manifests how people operate.

A System for the Soft Side of Leadership

EnLeadership

Now, the surgeon begins her operation with a series of specific, repetitive steps that she has confidence will work. Would you want a surgeon operating on you who’s thinking, “Let’s see, how do I want to do this operation today.

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Important leadership content you can apply immediately.

EnLeadership

Home ELS Home Leadership Development Executive Leadership Training Change Management Learning Products Employee Selection Contact us Sep 08 Important leadership & team content you can apply immediately.

Best Leadership Blogs 2010 | N2Growth Blog

N2Growth Blog

Blog 174

Stuart Cross: An interview by Bob Morris

First Friday Book Synopsis

Since its launch in 2006 his firm, Morgan Cross Consulting, has attracted clients including Avon Cosmetics, Alliance Boots, PricewaterhouseCoopers and GSK plc. Stuart has helped these and other clients to identify and develop new growth opportunities, to maximize the returns from existing operations and [.]. Stuart Cross is a consultant, coach, and speaker who helps world-class companies dramatically accelerate profit growth.

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Google Chrome: Focus moving to capturing "Real Estate" | Rajesh Setty

Rajesh Setty

world, the “real estate&# needed to do these things was the operating system. The power is slowly being taken away from the operating system. HELLO THERE AND WELCOME. You are a new visitor to this blog. Here you’ll find more than 1500 articles and mini-sagas on entrepreneurship, leadership, creativity and simply how to distinguish yourself.

Problems with leadership development processes…

EnLeadership

A doctor who knows how to do a surgery, but has not actually done it yet, is not someone I want operating on me.

Metrics: Are They Mapped With Your Business Objectives?

QAspire

Whether measuring a project or a business, here are a five steps to map your metrics with your business objectives: Know your goals : Identify what are your strategic, tactical and operational goals.

3 High-Value Tips for Leaders to Break Out of Comfort Zone

QAspire

But structuring an area of work in form of processes, you are reducing dependencies and improving operational efficiency. Home Go to QAspire.com Guest Posts Disclaimer 3 High-Value Tips for Leaders to Break Out of Comfort Zone Cozy environment and excellent facilities in your cabin/cubicle can make you feel super-comfortable. It is a physical comfort zone that we create around ourselves. Our desk becomes a place where discussions happen. Where papers are pushed.

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Leadership & Initiative Overload | N2Growth Blog

N2Growth Blog

This is the definition of presence, and it is only when we operate in the present that real creativity, growth and innovation occur. Operating in excess of that threshold will cause increased stress, lack of attention to detail and errant decisioning.

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Drinking the Talent Kool-Aid | N2Growth Blog

N2Growth Blog

Blog 174

But My Business Is Different… | N2Growth Blog

N2Growth Blog

Great businesses are in constant search of improvement, innovation, change, disruption, knowledge and other strategic leverage points that lead to a competitive advantage or operational enhancement.

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Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

These silos are staffed with legions of “tenured&# COBOL and C++ programmers, as well as &# tenured&# IT managers overseeing the operation.

Toxic Work Environments | N2Growth Blog

N2Growth Blog

Facing Challenges | N2Growth Blog

N2Growth Blog

Blog 205

The Heart of a Warrior

N2Growth Blog

Statesman vs. Politician | N2Growth Blog

N2Growth Blog

Blog 205

The Ten Behaviors of Strong Personal Leadership

Next Level Blog

Since writing the first edition of The Next Level in 2006, I’ve coached, spoken with, and observed thousands of leaders in action. Operating Rhythm – Great leaders know and leverage their operating rhythm. Many of them have been good leaders. Some have been great leaders. The great ones have one big thing in common. They don’t just lead at their best; they live at their best. They understand that to lead others effectively, they first have to lead themselves effectively.

Business Model Architecture | N2Growth Blog

N2Growth Blog

Also, a common response is to confuse a sales engine, fulfillment process, operational process, technology platform, or any number of other areas as business models, where this is not the case.

Leaders: Born or Made? | N2Growth Blog

N2Growth Blog

Blog 207

Leveraging Down for CEOs | N2Growth Blog

N2Growth Blog

The moral of the story is this…A lack of delegation creates operational bottlenecks, delegation confused with abdication creates organization chaos, and effective delegation of authority vs. tasks creates personal and operational excellence.

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Efficient vs. Effective | N2Growth Blog

N2Growth Blog

The Research On ROI Of Employee Engagement

Six Disciplines

Firms with the highest percentage of engaged employees collectively increased operating income 19% and earnings per share 28% year to year. A 2006 Watson Wyatt study involving 12,750 workers across a range of different sectors demonstrated that the three-year total return to shareholders was 36% higher in organizations with high-employee commitment.

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Manufacturing Study: Measuring Performance Directly Influences Financial Results

Six Disciplines

They are far more likely than others to have improved on metrics that are not only multi-faceted and predictive, but also focused on minimizing non-value-added time, supplier performance, and they translate operations results into financial terms. They also provide line-level performance metrics to operators and supervisors more consistently and effectively.

Let's Not Be Intimidated

Execupundit

From t he April 6, 2006 issue of The New York Times : The Borders and Waldenbooks stores will not stock the April-May issue of the magazine Free Inquiry because it includes four of the cartoons of the Prophet Muhammad printed last year in a Danish newspaper, The Associated Press reported.

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Support Theatre

Curious Cat

You likely will have many easy opportunities to improve how things operate since the experience for customers today is often so bad. 2006) – Incredibly Bad Customer Service from Discover Card.

Should CEOs Have Term Limits? | N2Growth Blog

N2Growth Blog

Posted on July 7th, 2010 by admin in Leadership , Operations & Strategy , Rants By Mike Myatt , Chief Strategy Officer, N2growth I have read some interesting articles and blog posts of late on the subject of CEO term limits, and felt this topic worthy of discussion.

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How To Create Lasting Influence | N2Growth Blog

N2Growth Blog

The Lost Art of Brevity | N2Growth Blog

N2Growth Blog

Blog 185

How Dumb Is Your Business?

N2Growth Blog

Posted on October 13th, 2010 by admin in Operations & Strategy By Mike Myatt , Chief Strategy Officer, N2growth How dumb is your business? If your company can’t be operated by mere mortals, you need to reexamine your business logic.

Vision and Leadership | N2Growth Blog

N2Growth Blog

Blog 182

Leadership and Opportunity | N2Growth Blog

N2Growth Blog

Rarely will you come across a static opportunity in the sense that it will stand idle and wait for you to act…Significant opportunities are not only scarce, but they typically operate on the principal of diminishing returns.

Blog 207

Why Businesses Fail | N2Growth Blog

N2Growth Blog

Gut instincts can only take you so far in life, and anyone who operates outside of a sound decisioning framework will eventually fall prey to an act of oversight, misinformation, misunderstanding, manipulation, impulsivity or some other negative influencing factor.

Blog 206

The Disconnected Leader | N2Growth Blog

N2Growth Blog

The harsh reality is that great numbers of leaders continue to operate in a vacuum by sequestering themselves away in the corner office and attempting to lead from afar.

Blog 206

Buzzwords Aren't All Bad | N2Growth Blog

N2Growth Blog

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The Leadership Walk

N2Growth Blog