• HARVARD BUSINESS REVIEW  |  FRIDAY, APRIL 21, 2017
    [2010] One Cost of Increased Globalization: More Industrial Accidents
    Scientists are still trying to determine the long-term effects of the 2010 BP oil spill in the Gulf of Mexico. Industrial accidents can be devastating to the people and communities involved. In addition to the immediate loss of life, such accidents can leave a lasting mark.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, APRIL 21, 2017
    [2010] There’s a Leadership Vacuum on Climate Change. Business Should Fill It
    It’s 50 times Walmart’s 2010 supply chain goal , and it sets a high bar for others to aspire to. NASA/JSC. This Earth Day is different. The world’s largest economy is governed by a president who has called global warming an “expensive hoax” on multiple occasions. He has threatened to “cancel” the Paris climate agreement, and appointed a head of the U.S.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, APRIL 19, 2017
    [2010] Women Dominate College Majors That Lead to Lower-Paying Work
    Examining 46,934 resumes shared on Glassdoor by people who graduated between 2010 and 2017, the researchers looked at each person’s college major and their post-college jobs in the five years after graduation. The pay gap between men and women in the U.S. — the 80-ish cents on the dollar that the average woman earns for every dollar the average man does — has narrowed at such a slow pace that it would be unfair to glaciers to call it glacial.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, APRIL 18, 2017
    [2010] The First Wave of Corporate AI Is Doomed to Fail
    Just as the cost of building a mobile app went from $200,000–$300,000 in 2010 to less than $10,000 today with better development tools, standardization around few platforms (Android and iOS), and increased supply of mobile developers, similar price deflation in the cost of building AI-powered systems is coming. Artificial intelligence is a hot topic right now. Driven by a fear of losing out, companies in many industries have announced AI-focused initiatives.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, APRIL 18, 2017
    [2010] Why Mass Migration Is Good for Long-Term Economic Growth
    By one estimate , the number of international migrants worldwide reached 244 million in 2015, up from 222 million in 2010, and 173 million in 2000. To find out, we mobilized a large-scale data set on international migration from 1960 to 2010, using information on the nationality of the immigrants to construct indexes of birthplace diversity. International migration is on the rise.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, APRIL 14, 2017
    [2010] Earning Less Than Their Wives Makes U.S. Men More Partisan
    While the unemployment rates for men and women normally move together fairly tightly, between December 2008 and March 2010, the unemployment rate for men aged 20 and above was, on average, more than two points higher than the unemployment rate among women. Even using the more forgiving seasonally adjusted rates, in January, 2010, unemployment among men was 2.3
  • HARVARD BUSINESS REVIEW  |  FRIDAY, APRIL 14, 2017
    [2010] Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It
    In 2010 I wrote the case study “ United Breaks Guitars ” about Dave Carroll, a musician whose guitar was damaged at Chicago’s O’Hare International Airport (the same one as in this latest furor) during transfer between planes, in full view of passengers.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, APRIL 11, 2017
    [2010] Female Supreme Court Justices Are Interrupted More by Male Justices and Advocates
    Justice Kagan is still learning: She uses polite language more than twice as often as the average man, although half as often as she did in 2010. During the Senate hearings on whether he should become the next justice of the Supreme Court, Neil Gorsuch maintained iron discipline in refusing to commit himself to any position that could count against him.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, MARCH 31, 2017
    [2010] The Tangled Web of Net Neutrality and Regulation
    When a court found in 2010 that the FCC lacked authority to enforce them, the agency formalized them as rules. The chairmen of the congressional commerce committees, with FCC oversight, jointly introduced a bill that codified much stronger net neutrality rules even than those the FCC approved in its 2010 effort. Verizon was actually the only broadband provider to challenge the 2010 version of the rules, and then only on very technical legal grounds.
  • TERRY STARBUCKER  |  SUNDAY, MARCH 26, 2017
    [2010] The One Leadership Lesson That Is Always Worth Repeating…and Repeating
    Note: For my long, long term readers – and thank you for still being here – if this post rings a bell you are correct, you’ve seen a slightly different version of this post before, back in 2010. “Boss, you’ve already told me 14 times to play it again” There were many times in the course of my leadership journey where I heard this, loud enough (and exasperatingly enough) where I could hear it: “Oh no, there he goes AGAIN”. It was music to my ears!
  • HARVARD BUSINESS REVIEW  |  TUESDAY, MARCH 21, 2017
    [2010] Where Both the ACA and AHCA Fall Short, and What the Health Insurance Market Really Needs
    Individual markets were troubled prior to the ACA’s enactment in 2010. In 2010, an estimated 9 million adults who had tried to buy a plan in the individual market over the prior three years reported that they were turned down, charged a higher price, or had a condition excluded from their plan because of their health. The size of the individual market — including the ACA’s marketplaces — has nearly doubled since 2010.
  • THE KINI GROUP  |  MONDAY, MARCH 20, 2017
    [2010] 5 Product Mix Enhancement Strategies for Margin Improvement
    The iPad has changed tremendously since its unveiling in 2010. Almost no product exists in a vacuum. It’s a part of both a broader product category and a part of a complicated network of transactions that lead to what is known as “product mix.”. This product mix refers to all the products within your business and how they interact with one another to drive profitability. As a result, you need to price each single product for maximum profit.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, MARCH 7, 2017
    [2010] This Program Uses Lean Startup Techniques to Turn Scientists into Entrepreneurs
    When Subra Suresh was tapped to lead the National Science Foundation (NSF), in 2010, he saw that many of the pathbreaking discoveries developed through the agency’s grants weren’t finding their way to the marketplace, so he sought to foster better links between government and industry. Cat Yu for HBR.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, MARCH 2, 2017
    [2010] What You Should Know About Dodd-Frank and What Happens If It’s Rolled Back
    On February 3 President Trump issued an executive order directing the Treasury Department to conduct a sweeping review of financial regulation, including Dodd-Frank , the financial reform bill passed, in 2010, as part of the Obama administration’s response to the 2008 financial crisis and subsequent recession.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, FEBRUARY 24, 2017
    [2010] The Growing Conflict-of-Interest Problem in the U.S. Congress
    We analyzed required public disclosure information about congresspeople’s stock holdings as compiled by the Center for Responsive Politics , a nonpartisan nonprofit, in combination with a sample of S&P 500 performance data from 2005 to 2010.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, FEBRUARY 24, 2017
    [2010] 4 Ways CEOs Can Conquer Short-Termism
    Mark Bertolini, CEO of Aetna, began his tenure, in 2010, by lowering targets by over one-third, in a single bold move. In a recent survey , 70% of respondents said that CEOs focus too much on short-term financial results, and nearly 60% said that they don’t focus enough on positive long-term impact. These findings mirror the growing chorus of voices in business and academia that point to short-termism as being a major threat to business.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, FEBRUARY 16, 2017
    [2010] Requiring Companies to Disclose Climate Risks Helps Everyone
    The SEC has recognized this point; in 2010 it issued a planning document asking publicly traded companies to disclose their climate exposure risk. In the movie Forrest Gump , the protagonist becomes a very rich man due to a natural disaster and its unforeseen business consequences. When he first enters the shrimp boating business, Forrest catches no shrimp. His fortunes change when a hurricane strikes and his boat is the only one to survive the disaster.
  • HARVARD BUSINESS REVIEW  |  MONDAY, FEBRUARY 6, 2017
    [2010] Why You Need an Imaginary Scapegoat
    A study of methamphetamine users that appeared in the Journal of Substance Abuse Treatment in 2010 concluded that people with low CBQ scores were more likely to stay sober and that participants whose scores decreased over time — indicating that they felt more powerful as time passed — had increased odds of abstinence. CAT YU for HBR.
  • HARVARD BUSINESS REVIEW  |  MONDAY, FEBRUARY 6, 2017
    [2010] What to Do When Your Boss Says No
    In 2010 I spent an afternoon with one of CEO Mike’s highest-performing store managers, a person I will call Ethan. Several years ago I sat down with the CEO of a fast-growing retail business. The company started as a single store, but about a decade later it was a national chain on the heels of filing an IPO. I asked the CEO, whom I’ll call Mike, about the secret of his company’s rapid growth. His answer blew me away. “Say no!”
  • HARVARD BUSINESS REVIEW  |  FRIDAY, FEBRUARY 3, 2017
    [2010] Immigrant Doctors Provide Better Care, According to a Study of 1.2 Million Hospitalizations
    According to 2010 data , of approximately 850,000 doctors providing direct patient care in the U.S., On January 27 President Trump signed an executive order blocking citizens, including doctors, from seven Muslim-majority countries from entering the U.S. for 90 days. This may have a measurable impact on the U.S. health care system. Many doctors may be blocked from returning to the U.S. after leaving the country.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, FEBRUARY 3, 2017
    [2010] How Pharma Can Fix Its Reputation and Its Business at the Same Time
    The estimated return on these (fewer) products has itself declined substantially since 2010, from 10.1% The business model of research-based pharmaceutical companies is under significant pressure. Their return on R&D investment has dropped to its lowest levels in decades, and their public reputation in the United States and abroad is worse than ever.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, FEBRUARY 2, 2017
    [2010] CEOs Earn Less at More-Prestigious Firms
    We identified prestigious firms as those that ranked in the top 100 of Fortune’s annual America’s Most Admired Companies (MAC) list from 1992 and 2010. Research has found that superstar CEOs, those who win awards like “CEO of the year,” can earn an average of about $7.8 million more in annual pay. But what about superstar firms? Can prestigious companies get away with paying their CEOs less?
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JANUARY 27, 2017
    [2010] Boards Must Be More Combative
    In September 2010 Blockbuster filed for bankruptcy protection. Boards of directors play two roles. They must protect value by helping companies avoid unnecessary risks, and they must build value by ensuring that companies change quickly enough to address emerging competitive threats, evolving customer preferences, and disruptive technologies.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JANUARY 26, 2017
    [2010] Research: Firms Give More Stock Options When They’re Committing Fraud
    This may be why the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act encourages employee whistleblowing: Section 922 of the Act promises to protect whistleblowers from retaliation and offers monetary awards for disclosure, which range from 10% to 30% of monetary damages collected from the company. Whistleblowers can play in a big role in uncovering financial misconduct. For example, look at Sherron Watkins, formerly of Enron, and Cynthia Cooper, formerly of WorldCom.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JANUARY 17, 2017
    [2010] What Matters More to Your Workforce than Money
    A 2010 study from Princeton University researchers showed that having a higher income increases happiness but only up to about $75,000 per year. Economists have long argued that money doesn’t buy happiness. But compensation is still a major factor for us when we’re considering where to work. What do we know about how more pay influences employees’ motivations?
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JANUARY 12, 2017
    [2010] The Best Business Decisions Put People First - SPONSOR CONTENT FROM HBX
    I became the CEO of a manufacturing company in 2010 after a completing management buyout with some outside investors. By Patrick Mullane, Executive Director, HBX. The best business decisions are never ones of strategy, sales, or marketing. At least not directly. They are always people decisions. Whom we hire, how we manage, and whom we fire have far greater impacts on results than the things we usually think of as driving success.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JANUARY 10, 2017
    [2010] We Can’t Undo Globalization, but We Can Improve It
    According to our analysis , trade accounted for only 20% of net manufacturing job losses in the United States between 2000 and 2010. You can’t go forward by going backward. Take the current debate about trade and globalization, for instance. While the impulse to erect trade barriers is understandable given the pain experienced by workers in a range of industries and communities in recent years, it is not the way to create lasting growth and shared prosperity.
  • DEMING INSTITUTE  |  MONDAY, JANUARY 9, 2017
    [2010] Deadly Disease of Management: Emphasis on Short-term Profits
    In Warren Buffett’s 2010 annual letter to shareholders he mentions the advantage Berkshire Hathaway has because it doesn’t focus on short term results: At GEICO, for example, we enthusiastically spent $900 million last year on advertising to obtain policyholders who deliver us no immediate profits. One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JANUARY 5, 2017
    [2010] The U.S. Media’s Problems Are Much Bigger than Fake News and Filter Bubbles
    ” During the volcanic ash crisis of 2010, what it offered wasn’t prize-winning stories about the roots of the eruption or its health implications, but an app (Hitchhiker’s Central) that allowed readers to share travel plans and offer rides to each other. The U.S.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JANUARY 4, 2017
    [2010] 80% of Companies Don’t Know If Their Products Contain Conflict Minerals
    In 2010 Congress passed the Dodd–Frank Wall Street Reform and Consumer Protection Act, which included a provision, Section 1502, mandating that companies listed on American stock markets disclose whether their products contain conflict minerals: tantalum, tin, tungsten, and gold originating in the Democratic Republic of the Congo (DRC) or adjoining countries. Manufacturing used to be highly vertically integrated in the U.S.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JANUARY 3, 2017
    [2010] Use Design Thinking to Build Commitment to a New Idea
    See More Videos > See More Videos > As of 2010, Shuttleworth had recognized that BTFG needed to transform its wealth management business. The logic we use to understand the world as it is can hinder us when we seek to understand the world as it could be. Anyone who comes up with new ideas for a living will recognize the challenges this truism presents.
  • CURIOUS CAT  |  TUESDAY, JANUARY 3, 2017
    [2010] 20 Most Popular Posts on the Curious Cat Management Blog in 2016
    The Toyota Way – Two Pillars (2010). How to Manage What You Can’t Measure (2010) *. Increasing the Adoption of Management Improvement Ideas in Your Organization (2010). Why Don’t Football Players Just Thrown the Ball Out of Bounds to Stop the Clock (2010). How to Get a New Management Strategy, Tool or Concept Adopted (2010). Don’t Treat People How You Want to be Treated (2010). Circle of Influence (2010) *. 2010: 7.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, DECEMBER 22, 2016
    [2010] How Trump’s Tax Proposals Will Affect Single Working Mothers
    My in-press research with colleagues Jenifer Bratter and Adrianne Frech found that single mothers were, on average, more educated in 2010 than in 2000, but despite these gains, they were also more likely to be unemployed in 2010. By 2010, nearly 34% of white single mothers lived in poverty.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, DECEMBER 22, 2016
    [2010] If the SEC Measured CEO Pay Packages Properly, They Would Look Even More Outrageous
    The SEC’s new disclosure requirement implements a section of the Dodd-Frank Act of 2010 that seeks to expose extreme pay gaps within corporations and to permit cross-company comparisons of CEO-worker pay inequality. On December 7, Portland, Oregon, passed a law that will impose a surcharge on the local business taxes paid by corporations that operate in the city when the CEO’s compensation is 100 times or more the median earnings of the company’s employees.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, DECEMBER 20, 2016
    [2010] The Benefits of Hiring Your Best Customers
    Nordstrom has increased its sales by 50 percent from 2010 to 2015 through both online and offline sales.
  • HARVARD BUSINESS REVIEW  |  MONDAY, DECEMBER 19, 2016
    [2010] Why Aren’t There More Asian Americans in Leadership Positions?
    According to 2010 data from the U.S. In three studies, published in 2010 in the Journal of Applied Psychology , Tom Sy and his colleagues designed vignettes describing an Asian or white leader (Tung-Sheng Wong vs. John Davis) who worked in engineering or sales. Since the 1960s, Asian Americans have become the country’s “model minority,” largely due to significant increases in mobility that have mostly (though perhaps inaccurately ) been attributed to education.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, DECEMBER 16, 2016
    [2010] Where Trump Does (and Doesn’t) Have Leverage with China
    has created no net new jobs for those whose highest educational level is a high-school degree (or less) since the job market bottomed out in 2010, but it has created 4 million jobs for people with a bachelor’s degree. It seems President-elect Donald Trump isn’t interested in business as usual with China.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, DECEMBER 8, 2016
    [2010] A Simple Way to Measure Health Care Outcomes
    When the ACA was passed, in 2010, many observed that although the ACA expanded access to health care, it did less to address the equally critical issue of improving the delivery of that care. Despite the current uncertainty surrounding the fate of the Affordable Care Act (ACA), health care leaders must not let debates over access detract from what needs to happen regardless of the legislation’s fate: Their organizations must improve the value of care they deliver.
  • HARVARD BUSINESS REVIEW  |  MONDAY, DECEMBER 5, 2016
    [2010] Men Can Improve How They Mentor Women. Here’s How.
    They’re not alone; one 2010 survey found that half of junior women and almost two-thirds of senior men shied away from one-on-one mentoring relationships due to concerns that someone might perceive a sexual relationship where there was none.
  • RICH GEE GROUP  |  FRIDAY, DECEMBER 2, 2016
    [2010] Treading Water Is The Same As Drowning.
    In 2010 — they launched the MacBook Air without a DVD drive (“How will I watch movies?”). Many people today feel they are just ‘one bad decision away’ from losing their job or business. So instead of making decisions, they make NO decision. Or if they have to make a decision, they take the least offensive, least impactful, least expensive, and most spineless way out. Most of the time, that’s the wrong thing to do. What happens?
  • HARVARD BUSINESS REVIEW  |  MONDAY, NOVEMBER 28, 2016
    [2010] How Domino’s Pizza Reinvented Itself
    Doyle became CEO in 2010, after some troubled years , when the company’s growth was slow and its stock price was stuck, a lame $8.76 I spent the last 18 months researching and writing a book on how organizations and leaders can do extraordinary things, even if they operate in pretty ordinary fields. You don’t have to be a programmer in Silicon Valley or a gene splicer in biotech to unleash exciting innovations and create huge value.
  • EXECUPUNDIT  |  SATURDAY, NOVEMBER 26, 2016
    [2010] Servant Leadership
    From 2010: A General Mattis Christmas Story
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, NOVEMBER 23, 2016
    [2010] Have We Been Thinking About Willpower the Wrong Way for 30 Years?
    In 2010, Evan Carter, then a graduate student at University of Miami, was one of the first to challenge Baumeister’s findings. Not so long ago, my post-work routine looked like this: After a particularly grueling day, I’d sit on the couch and veg for hours, doing my version of “Netflix and chill,” which meant keeping company with a pint of ice cream.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, NOVEMBER 18, 2016
    [2010] Sustainable Business Will Move Ahead With or Without Trump’s Support
    The cost to build and produce solar and wind power, for example, has dropped 60%–80% since 2010 , making it cheaper than grid electricity in most states. If we take the incoming president of the United States at his word, things look dire for the cause of sustainability. Donald Trump and many of his advisers appear hostile to action on climate change and to progress on many social issues that companies have already embraced, such as diversity and LGBT rights.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 17, 2016
    [2010] Warren Buffett Is Betting the Airline Oligopoly Is Here to Stay
    Industry observers have noted that since 2010, “The airline industry is profitable again — really profitable.” Warren Buffett got burned with an airline investment in the 1990s. He blamed the industry’s notorious low profitability on the “kamikaze pricing tactics of certain carriers” and vowed to not invest in this “death trap” sector again.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, NOVEMBER 16, 2016
    [2010] Improve the Affordable Care Act, Don’t Repeal It
    million adverse events were avoided, and $12 billion was saved at hospitals because of reductions in hospital-acquired conditions from 2010 to 2013. Republicans are poised to use their control of the presidency and both houses of Congress to repeal major parts of the Affordable Care Act. But a careful review reveals that significant parts of the ACA are actually working.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, NOVEMBER 16, 2016
    [2010] How China’s Government Helps — and Hinders — Innovation
    From 2010 to 2015, the number of patent applications filed with the State Intellectual Property Office tripled from 300,000 to over 900,000. By all accounts, the Chinese state is on all-out drive to move the country up the technological ladder. As the era of China as the world’s low-cost manufacturer comes to an end, innovation has become the most important element in the state’s development blueprint.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, NOVEMBER 11, 2016
    [2010] Patients Make Better Medical Choices with Coaching
    Mount Sinai Hospital implemented a patient navigator program in 2010 in its general internal medicine service to help expedite treatment and clarify questions for patients and family. Patients newly diagnosed with acute medical conditions are often overwhelmed with their situation. They don’t know what to ask the doctor, how to evaluate the information provided (if they even remember it), or how to arrive at good decisions about their treatment.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 10, 2016
    [2010] What So Many People Don’t Get About the U.S. Working Class
    In 2010, while on a book tour for Reshaping the Work-Family Debate , I gave a talk about all of this at the Harvard Kennedy School. My father-in-law grew up eating blood soup. He hated it, whether because of the taste or the humiliation, I never knew. His alcoholic father regularly drank up the family wage, and the family was often short on food money. They were evicted from apartment after apartment. He dropped out of school in eighth grade to help support the family.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, NOVEMBER 10, 2016
    [2010] K-Pop’s Global Success Didn’t Happen by Accident
    When the artist Taeyang released his debut solo album, “ Solar ,” in 2010, his management company, YG Entertainment , spent very little on traditional advertising. In July 2016, the mega-hit “ Gangnam Style ” by South Korean singer PSY surpassed 2.6 billion views on YouTube. Big Bang, a Korean pop (K-Pop) boy band, earned $44 million in 2015, making it among the highest paid in the industry. Is K-Pop just a passing fad — a matter of a few songs going viral?
  • ERIC JACOBSON  |  WEDNESDAY, NOVEMBER 9, 2016
    [2010] How To Be A Synergist To Lead Your Team To Predictable Success
    McKeown is also the author of, Predictable Success , which hit the Wall Street Journal and USA Today best-seller lists in 2010. Why do so many teams and groups fail to perform --achieving compromise at best and gridlock at worst? According to best-selling author Les McKeown , the problem lays in conflicting personality types: the Visionary with big ideas and little execution. the Processor who insists on putting every detail through a system, slowing things.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, NOVEMBER 4, 2016
    [2010] People Are Angry About Globalization. Here’s What to Do About It.
    personal consumption expenditures in 2010 and that over half of that amount actually went to U.S. newspapers, the share of foreign stories has declined from 27% in 1987 to 11% in 2010. The U.S. is in the midst of a presidential campaign in which both candidates have adopted antitrade stances and one has taken a frankly xenophobic , isolationist stance. The UK has voted to leave the European Union.
  • DEMING INSTITUTE  |  THURSDAY, OCTOBER 27, 2016
    [2010] Developing Software Using Deming’s Ideas
    Kanban for Developers presentation by TJ Gokcen: Related: What’s Deming Got to Do With Agile Software Development and Kanban (2013) – Software Process and Measurement Podcast With John Hunter – Jim Benson on Applying Deming’s Ideas to Knowledge Work – Involve IT Staff in Business Process Improvement (2010). Deming Institute podcast with TJ Gokcen, CEO of Acquate on “Joy in Software Development” ( download the podcast ).
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, OCTOBER 26, 2016
    [2010] Why Samsung’s Note 7 Crisis Won’t Hurt Its Brand Long Term
    In 2009 and 2010, Toyota recalled over 8 million vehicles globally after defects led to dozens of driver fatalities and serious injuries. But when we conducted a survey of Toyota owners in early 2010, we saw a different story. Things look rather bleak for Samsung at the moment. Within weeks of launching its flagship smartphone, the Galaxy Note 7, the company had to recall all of the more than 3 million devices it had sold, after reports of overheating and exploding batteries.
  • TERRY STARBUCKER  |  SUNDAY, OCTOBER 23, 2016
    [2010] A Leadership Key To Success: Don’t Do Second Things First
    This encore post, which originally appeared on my site in June 2010, is once again dedicated to the late Brother George Malecek, my accounting teacher at St. Remember those yellow legal note pads? They used to be my constant companions earlier in my career, before PCs, smart phones, laptops, and tablets. Yes, there was actually a time like that, as strange as it may seem now. And oh yes, that officially qualifies me as a dinosaur.). I would always be making “to do” lists on those pads.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, OCTOBER 21, 2016
    [2010] The Comprehensive Business Case for Sustainability
    For example, Bunge, an agribusiness firm, reported a $56 million quarterly loss in its sugar and bioenergy segments due to drought in 2010. billion in mining projects since 2010. Here are some other datapoints to consider: Between 2006 and 2010, the top 100 sustainable global companies experienced significantly higher mean sales growth, return on assets, profit before taxation, and cash flows from operations in some sectors compared to control companies.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, OCTOBER 19, 2016
    [2010] Finding the Sweet Spot Between Mass Market and Premium
    A decade ago, the Mach 3 razor was Gillette’s premium offering for men, until the Fusion line was launched in 2006 at a 40% price increase, followed by the Fusion ProGlide in 2010 and the Fusion Proshield Flexball in 2016—to name a few of the brand’s major releases.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, OCTOBER 14, 2016
    [2010] U.S. Digital Infrastructure Needs More Private Investment
    Much of that success can be credited to what Congress both did and did not do as part of the Recovery Act, and in particular to the National Broadband Plan (NBP), which the Federal Communications Commission published in early 2010. There’s an urgent need to invest in America’s crumbling infrastructure. Even our politicians agree on that.
  • COACHING TIP  |  FRIDAY, OCTOBER 14, 2016
    [2010] 2 Debt Instruments Pose Peril to Millions of Investors
    27): Just 35 percent of new leveraged loans issued in 2016's first half had traditional covenants that require regular financial check-ups, compared with 100 percent in 2010. A billionaire says the search for yield is overriding credit judgment. By Elliott Wave International. Stay informed. Stay prepared. See what we see ahead for U.S. markets -- now, via this risk-free offer to the Financial Forecast Service. Editor's Note: The text version of the story is below.].
  • HARVARD BUSINESS REVIEW  |  TUESDAY, OCTOBER 4, 2016
    [2010] The Leadership Clash That Led Colombia to Vote Against Peace
    While he was in office, from 2002–2010, he promoted a hard-line policy with the FARC. In his classic book, One Hundred Years of Solitude , Gabriel García Márquez tells the story of Colonel Aureliano Buendía, who “promoted thirty-two armed uprisings and lost them all.” ” The novel follows seven generations of the Buendía family throughout the history of Colombia, plagued by repeated disappointments and endless battles.
  • QASPIRE  |  TUESDAY, SEPTEMBER 27, 2016
    [2010] 5 C’s for Great Talent
    Back in 2010, I interviewed John Spence on this blog when he released his new book titled Awesomely Simple – Essential Business Strategies For Turning Ideas Into Action. In the same year 2010, American Management Association released result of their Critical skill survey which outlined Creativity, Communication, Collaboration and Critical Thinking as key skills for future success. What do you look for when you look for talent?
  • HARVARD BUSINESS REVIEW  |  TUESDAY, SEPTEMBER 20, 2016
    [2010] These 6 Sectors of Africa’s Economy Are Poised for Growth
    a year between 2010 and 2015, considerably slower than the 5.4% from 2000 to 2010. from 2010 to 2015, compared with 4.1% between 2000 and 2010. In 2011, we published an article in HBR examining the surprisingly rapid growth of African economies and consumer markets.
  • DEMING INSTITUTE  |  THURSDAY, SEPTEMBER 8, 2016
    [2010] Using Outdated Management Practices Can Be Very Costly
    Related: Another Quota Failure Example (2006) – Why ThoughtWorks Eliminated Sales Commissions (2013) – The Trouble with Incentives: They Work (2010) – Targets Distorting the System (2005) – Dangers of Extrinsic Motivation (2006).
  • HARVARD BUSINESS REVIEW  |  THURSDAY, SEPTEMBER 8, 2016
    [2010] How to Pull Your Company Out of a Tailspin
    By 2010 the company had become the best-performing stock in the S&P 500, worth $30 per share and earning investors a return of 29 times. At any given moment, about 5%–7% of companies either are in free fall or are about to be.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, AUGUST 26, 2016
    [2010] The Forecasting Sweet Spot Between Micro and Macro
    The share of the world’s Christians living in sub-Saharan Africa is expected to grow from 24% in 2010 to 38% by 2050 (according to Pew Research). Forecasting is the third rail of business. Few companies are really good at it, and there can be big penalties for being wrong. In fact, a survey of more than 500 senior executives showed that only 1% of companies hit their financial forecast over three years, and only one out of five are within 5%.
  • HARVARD BUSINESS REVIEW  |  MONDAY, AUGUST 22, 2016
    [2010] A Refresher on Marketing Myopia
    In 2010, Craig Smith at INSEAD, Minette Drumwright at UT Austin, and Mary Gentile at Babson, published a paper called “ The New Marketing Myopia.” Paul Garbett for HBR. Every year, a large majority of product launches fail. There’s debate about exactly what percentage— some say it is 75% , others claim it’s closer to 95%.
  • HARVARD BUSINESS REVIEW  |  MONDAY, AUGUST 22, 2016
    [2010] Companies Fare Worse When the Press Exposes Their Problems Before They Do
    Take 2010, when BP was confronted with one of the biggest oil spills in history. When organizations first become aware of a major problem with a product or service, one with important consequences for consumers or the environment, they face a dilemma. Should they self-disclose the issue? Or should they let sleeping dogs lie? Ethically, the choice is simple. If management is aware of a problem, its moral duty is to communicate openly and honestly to all stakeholders involved.
  • HARVARD BUSINESS REVIEW  |  MONDAY, AUGUST 8, 2016
    [2010] What If All U.S. Coal Workers Were Retrained to Work in Solar?
    Energy Information Administration notes that between 2010 and 2012, 14 gigawatts (GW) of coal-fired capacity was retired and that a total of 60 GW will be retired by 2020. The global economy is in a massive transition from a fossil-fuel-based energy system to one using sophisticated renewable energy technologies. For tens of thousands of fossil fuel workers, though, the energy industry outlook is not promising. For coal industry workers, the future looks particularly bleak.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, AUGUST 3, 2016
    [2010] The Saatchi Ouster Shows Leaders Need to Be Gender Smart, Not Gender Blind
    An industry in which 94% percent of creative directors were men in 2010, a figure that has since dropped to…89%. Kevin Roberts, the chair of advertising company Saatchi & Saatchi, probably still doesn’t know what hit him. He announced his resignation today after being put — very publicly — on a leave of absence for being gender blind. Like most executives I work with, he probably was proud of his blindness.
  • ERIC JACOBSON  |  FRIDAY, JULY 29, 2016
    [2010] Lead With Purpose By John Baldoni
    It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. “Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose. Baldoni also believes that it is up to leaders to make certain that organizational purpose is understood and acted upon.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, JULY 28, 2016
    [2010] Unilever’s Big Strategic Bet on the Dollar Shave Club
    1 razor brand, saw its market share fall from 71% in 2010 to 59% in 2015. Buttoned-down Unilever just paid $1 billion dollars for the Dollar Shave Club. The scrappy startup, launched in 2012, offered a blades-by-subscription service for as little as $3 a month and quickly grew to a team of 45 engineers and 3.2 million subscribers. It’s the fourth-most valuable M&A deal of a venture backed e-commerce company.
  • IN THE CEO AFTERLIFE  |  TUESDAY, JULY 26, 2016
    [2010] Taking a Step Back Doesn’t Always Move You Forward
    2010 – Kraft buys Cadbury. Think about this. You are engaged in a lively discussion with a group of business colleagues. Maybe there’s a problem that needs immediate attention, or perhaps the group is contemplating the best way to pursue a new opportunity. In your mind, the discussion is invigorating, and far from a standstill or a stalemate. Suddenly, you hear these words of wisdom: “Let’s take a step back for a moment.” . A Step Back. The conversation and the progress comes to a halt.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JULY 20, 2016
    [2010] How to Become a Successful Freelancer
    In 2010 she left her position to “look for that dream job.” Becoming a freelancer can be liberating — and also a little terrifying. Where do you even begin ? What processes and structures do you need to have in place? How do you find clients? And how do you know how much to charge? What the Experts Say. “Going out on your own isn’t always a deliberate choice,” says Sara Horowitz, head of the Freelancers Union and author of The Freelancer’s Bible.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JULY 15, 2016
    [2010] Kodak’s Downfall Wasn’t About Technology
    Maybe in 2010 it would have lured a young engineer from Google named Kevin Systrom to create a mobile version of the site. A generation ago, a “Kodak moment” meant something that was worth saving and savoring. Today, the term increasingly serves as a corporate bogeyman that warns executives of the need to stand up and respond when disruptive developments encroach on their market.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JULY 15, 2016
    [2010] A Brief Review of Hillary Clinton’s Innovation Plan
    That was a problem identified as long ago as 2010, in the visionary National Broadband Plan , from which the Clinton agenda cribs frequently (without any apparent acknowledgment). Late in June, presidential candidate Hillary Clinton surprised business leaders by issuing a detailed technology and innovation platform. Tech and business leaders should be taking note.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JULY 13, 2016
    [2010] The Data-Driven Case for Vacation
    During 1982 and 2010, the two years since 1981 with the highest unemployment, people still used an average of 20.9 Over the past three years, we have partnered with the U.S. Travel Association to more clearly understand the relationship between well-being and taking time off from work. Our hypothesis has been that without recovery periods, our ability to continue performing at high levels diminishes significantly.
  • CURIOUS CAT  |  WEDNESDAY, JULY 6, 2016
    [2010] Integrating Technical and Human Management Systems
    Related: Psychology of Improvement (2011) – The Importance of Management Improvement (2007) – Building Adoption of Management Improvement Ideas in Your Organization (2010) – Respect People by Creating a Climate for Joy in Work (2011) – Growing Your Circle of Influence (2010) – Long Term Thinking with Respect for People (2012) – [link].
  • CURIOUS CAT  |  WEDNESDAY, JUNE 29, 2016
    [2010] Unintended Consequences
    The Tarmac Delay Rule in 2010 has led to a jump in the rate of flight cancellations. Using data to understand your processes and improve them is very useful. But using data often results in unintended consequences. If you don’t have a good understanding on the pressures collecting data will bring to bear on the system you can create pressure for results that damage the delivery of value to customers.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, JUNE 28, 2016
    [2010] The EU Needs to Make Sure Continental Countries Don’t Exit
    But if a major Continental country did pull out of the EU, it would prolong what I predicted in a 2010 HBR article : close to a decade of economic malaise due to pressures from overcapacity, persistently high unemployment, weak global growth, and other long-term trends. The votes are in and the immediate reactions to Brexit have not been positive. Global stock markets promptly floundered. The British pound tanked.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, JUNE 17, 2016
    [2010] How to Talk About Office Politics with a New Colleague
    “Gossip can be very helpful to people in organizations, especially when the flow of information from the top gets choked off, as often happens when companies are in crisis or undergoing change,” Labianca said about his research in a 2010 article, “ It’s Not ‘Unprofessional’ to Gossip at Work.”
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JUNE 8, 2016
    [2010] What Do Women’s Career Paths Really Look Like?
    The women are now in their fifties; our dataset spans from 1982 to 2010. We know that women’s presence in the workforce has increased dramatically over the last several decades, but is it true that all women are working more? And if not, which women are most likely to work full-time across adulthood? Typically, researchers answer these questions by taking a snapshot of women’s lives at one point in time to see whether or not women are working for pay.
  • HARVARD BUSINESS REVIEW  |  MONDAY, JUNE 6, 2016
    [2010] Stop Saying Big Companies Can’t Innovate
    Pure Internet-plays Betterment and FutureAdvisor launched in 2010 and Wealthfront in 2011. Laura Schneider FOR HBR. Some business pundits today believe innovation ignites better in startups than in large, established corporations. They believe big companies are weighed down by their own success, too invested in the past to create and execute new ideas. They say, “You can’t teach an old dog new tricks.” ” I disagree.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JUNE 1, 2016
    [2010] Stop Doing Low-Value Work
    Between January 2008 and February 2010, 8.8 In the past, time management experts would recommend that you divide up your work into A tasks, B tasks, and C tasks. The concept was to do the A tasks first, then the B tasks, then the C tasks, when you can get to them. If priorities changed, you just changed the order of your As, Bs, and Cs. Doing all aspects of a job seemed possible then, if you just followed some basic time management rules.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, JUNE 1, 2016
    [2010] Want to Do Corporate Innovation Right? Go Inside Google Brain
    One of these, Andrew Ng , a star in artificial intelligence circles, arrived at Google in 2010. Apple fuses technology with design. IBM invests in research that is often a decade ahead of its time. Facebook “moves fast and maintains a stable infrastructure” (but apparently doesn’t break things anymore ). Each of these companies, in its own way, is a superior innovator.
  • ERIC JACOBSON  |  FRIDAY, MAY 27, 2016
    [2010] How To Lead With Purpose
    It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. “Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose. Baldoni also believes that it is up to leaders to make certain that organizational purpose is understood and acted upon.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, MAY 19, 2016
    [2010] How Coty Reinvigorated Its Supply Chain
    In 2010, Coty was rapidly expanding through acquisitions and internal growth and needed to align, integrate, and further accelerate improvements in its supply chain. It can sometimes seem like magic when we get the right people together with the right attitude, motivated to work toward a common goal. The experiences of global beauty company Coty Inc., where one of us is Vice President Supply Chain, suggests this “magic” can be repeatable.
  • HARVARD BUSINESS REVIEW  |  THURSDAY, MAY 19, 2016
    [2010] Like It or Not, “Smart Drugs” Are Coming to the Office
    According to an experiment published in 2010 , it is difficult for medical practitioners to separate those who feign the symptoms from those who actually have them.) You’ve managed the same team for the past five years — then one day you find out that your most successful employee uses cognitive-enhancing drugs on the job. This scenario may not be hypothetical for long.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, MAY 18, 2016
    [2010] How Large NGOs Are Using Data to Transform Themselves
    In 2010, the Seilers surveyed all officers and social services staff. Not many would associate innovation with large, service-oriented nonprofits with decades of history.
  • GREAT LEADERSHIP BY DAN  |  THURSDAY, MAY 12, 2016
    [2010] Why Hippies Make Great Business Leaders
    Today, Nancy co-owns (with another well-known hippie, Chuck Kesey) Nancy’s Yogurt which made $20 million in 2010 and is responsible for shaping a yogurt and probiotic market in the US that had grown to over $20 billion by 2013. Guest post from Michael Klassen : After three decades of working in marketing, I thought I had heard or read nearly every story of innovation and entrepreneurship out there.
  • JOSEPH LALONDE  |  FRIDAY, MAY 6, 2016
    [2010] Depth Before Height
    A fter our first break, we’re ready to hear James Brown.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, MAY 4, 2016
    [2010] Why Winner-Takes-All Thinking Doesn’t Apply to Silicon Valley
    From around 1990 to 2010 Microsoft arguably ruled the information-technology industry. Yahoo’s core business is worth next to nothing, and buyers are struggling to see if there’s any there there. Twitter’s market cap just plummeted after a bad earnings report. Given that news, it seems that businesses that have dominated their markets are learning that the magic elixir of network effects and winner-takes-all advantages are about as reliable as cures for baldness.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, MAY 3, 2016
    [2010] The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION
    Some of this research is featured in a forthcoming article titled “Roaring Out of Recession” in the March 2010 issue of the Harvard Business Review. Executive education students at Harvard Business School. HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. Times are tough for many businesses, yet some are holding their own, even thriving.
  • HARVARD BUSINESS REVIEW  |  MONDAY, MAY 2, 2016
    [2010] The Former Head of the CIA on Managing the Hunt for Bin Laden
    The hunt for Bin Laden from 2009–2010 yielded many lessons about managing a large, complex organization that is focused on varied missions under intense pressure. In late August 2010, Gary came to the briefing with something new to report. May 2 marks the fifth anniversary of the operation that killed the world’s most wanted terrorist, Osama Bin Laden.
  • ERIKA ANDERSEN  |  MONDAY, APRIL 25, 2016
    [2010] Watching Business Evolve: The Craft Beer Revolution
    Then, in true geometric curve fashion, it really began to ramp up: 40 breweries in 2010, over 60 in 2013, almost 90 in 2015, and 116 breweries attending this past weekend. I spent the weekend participating in TAP NY – billed as both the largest craft beer festival in New York State and the largest single-state craft beer festival in the US.
  • ERIKA ANDERSEN  |  MONDAY, APRIL 25, 2016
    [2010] Watching Business Evolve
    Then, in true geometric curve fashion, it really began to ramp up: 40 breweries in 2010, over 60 in 2013, almost 90 in 2015, and 116 breweries attending this past weekend. I spent the weekend participating in TAP NY – billed as both the largest craft beer festival in New York State and the largest single-state craft beer festival in the US.
  • HARVARD BUSINESS REVIEW  |  FRIDAY, APRIL 22, 2016
    [2010] What Work Looks Like for Women in Their 50s
    “Older people have fewer rows and come up with better solutions to conflict,” noted the Economist in 2010, reviewing the research. “The fifties was the most exciting career decade of my life so far,” says Babette Pettersen, “and it looks like my options are only getting better as I turn 60.”
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, APRIL 13, 2016
    [2010] Complying with Family-Friendly Leave Policies Is Not Enough
    Since 2010, the PPACA requires employers with 50 or more employees to provide “a place, other than a bathroom, that is shielded from view and free from intrusion from coworkers and the public, which may be used by an employee to express breast milk.” New York recently became the fifth state to pass paid parental leave. Obviously, this action has major implications for U.S. employers, since the United States is the only developed nation without paid maternity leave.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, APRIL 12, 2016
    [2010] How Reducing Gender Inequality Could Boost U.S. GDP by $2.1 Trillion
    And according to one study, the high teen birth rate is estimated to have cost the nation nearly $10 billion in 2010. It is remarkable that gender inequality in the United States, the largest economy in the world, remains so high. While many argue that gender equality is the “right” thing to do, it is now clear that equality is also economically the “smart” thing to do. New research by the McKinsey Global Institute (MGI) finds that every U.S.
  • HARVARD BUSINESS REVIEW  |  WEDNESDAY, APRIL 6, 2016
    [2010] Joint Ventures Reduce the Risk of Major Capital Investments
    For example, in 2010, Corelio and Concentra, two European media companies, established Coldset Printing Partners, a joint venture (JV) for their newspaper printing assets. In many industries, the capital required to build an asset of minimum efficient scale is growing. For instance, the cost of building and equipping a leading-edge semiconductor fab has climbed to $7 billion, as the technology required to make more advanced chips is getting more complex.
  • HARVARD BUSINESS REVIEW  |  TUESDAY, MARCH 29, 2016
    [2010] Case Study: Which Customers Should This Restaurant Listen To?
    Yolk-ay’s 2010 turnover had been two million dirhams. sarah babineau. Rohit was juggling eggs. Smooth, brown ovals—in one hand or the other for a split second, and then up, up, up in the air. First there were three, then four, then five— Where are they coming from? he wondered—but he kept his arms moving and the loops going, and the crowd in front of him cheered. Where am I? Who are these people?
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