Eric Jacobson

40 Timeless Lessons From Southwest Airlines

Eric Jacobson

By 2010, Southwest.com boasted more unique visitors than any other airline, and ranked as the second largest travel site. A few years ago, Southwest Airlines celebrated its 40th year and was kind enough to share in its in-flight magazine 40 lessons it learned since 1971.

Great Year-End Advice For Leaders

Eric Jacobson

Saturday, December 18, 2010 Great Year-End Advice For Leaders Lynn Flinn of EWF International in Tulsa, OK wrote the following in a recent newsletter. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

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Learn The Art Of Effective Messaging

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Vision + Mission + Values = Purpose

Eric Jacobson

It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. “Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose.

How To Lead With Purpose

Eric Jacobson

It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. “Purpose is the why behind everything within an organization,” says author John Baldoni, of the book, Lead With Purpose. Baldoni also believes that it is up to leaders to make certain that organizational purpose is understood and acted upon.

5 Reasons To Do An Employee Survey

Eric Jacobson

Saturday, November 27, 2010 5 Reasons To Do An Employee Survey Business leaders who wonder whether they should conduct an employee survey should think about these five good reasons for conducting surveys, as recommended by John Kador and Katherine J.

Books 11

How To Write A Business Plan In About One Hour

Eric Jacobson

Sunday, November 7, 2010 How To Write A Business Plan In About One Hour Kansas City’s Joe Calhoon, published earlier this month, The 1 Hour Plan for Growth , where he provides a system for creating a clear and compelling business plan for growth.

How To Produce An Effective Company Blog

Eric Jacobson

Tuesday, November 9, 2010 How To Produce An Effective Company Blog If you lead a business and aren’t part of the 34% of U.S. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

What To Think About For Next Year

Eric Jacobson

Sunday, October 17, 2010 What To Think About For Next Year Hopefully, 2011 will be better for most businesses. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

Discover Your Leader Grade

Eric Jacobson

Friday, October 8, 2010 Discover Your Leader Grade If you need a tool to measure your leadership skills, check out LeaderGrade , by Quantum Workplace, which measures your leadership influence by asking your peers and followers to rate your leadership skills.

Check Out These Free Tips For Making An Effective Presentation

Eric Jacobson

Wednesday, October 6, 2010 Check Out These Free Tips For Making An Effective Presentation Speechworks has published a free eBook entitled How to Create a Seven Minute Rifle Shot Presentation. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

Definitions Of Key Business Terms

Eric Jacobson

Wednesday, September 29, 2010 Definitions Of Key Business Terms We talk about, read about and hear about "customers," "mission," and "customer value" all the time and perhaps sometimes we struggle with fully understanding the best definition of those terms.

Southwest Airlines Shares 40 Lessons For Business Leaders

Eric Jacobson

By 2010, Southwest.com boasted more unique visitors than any other airline, and ranked as the second largest travel site. Southwest Airlines is celebrating its 40th year and was kind enough to share in its in-flight magazine 40 lessons it learned since 1971.

Book Review: Lead With Purpose

Eric Jacobson

It also includes the results of an exclusive 2010 leadership survey conducted for the American Management Association (AMA) by NFI Research. “Purpose is the why behind everything within an organization,” says author John Baldoni, of the new book, Lead With Purpose.

Why Leaders Should Support Volunteer Programs In The Workplace

Eric Jacobson

And, if you are a leader in the workforce, take note of the 2010 research that VolunteerMatch.org and United Healthcare published.

15 Inspiring Biographies For Leaders

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Are You Doing All You Can To Retain Your Employees?

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

What Southwest Airlines Taught Us This Year

Eric Jacobson

By 2010, Southwest.com boasted more unique visitors than any other airline, and ranked as the second largest travel site. Southwest Airlines celebrated its 40th this year and was kind enough to share in its in-flight magazine 40 lessons it learned since 1971. The lessons provide good tips for business leaders. If you missed the full list, here are some of the highlights: Invent your own culture and put a top person in charge of it. A crisis can contain the germ of a big idea.

Is Your Crisis Management Program In Place?

Eric Jacobson

Thursday, September 9, 2010 Is Your Crisis Management Program In Place? As we near the last quarter of 2010, its wise to think about how we can make our businesses stronger in 2011. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

Top Five Factors That Drive Employee Loyalty

Eric Jacobson

Monday, August 30, 2010 Top Five Factors That Drive Employee Loyalty A 2010 survey by the Society for Human Resource Management shows that job security is what matters most to employees. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

A Maxim For Leaders For 2011

Eric Jacobson

Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

Ask Your Customers To Help You Write Your Strategic Plan

Eric Jacobson

Tuesday, December 14, 2010 Ask Your Customers To Help You Write Your Strategic Plan Mike Brown, the founder of the Kansas City company called, The Brainzooming Group, encourages business leaders to solicit feedback from their customers when creating a strategic plan.

Eric Jacobson On Management And Leadership: 70 New Year's.

Eric Jacobson

Thursday, December 30, 2010 70 New Years Resolutions For Leaders Lose weight. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome! This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations.

The Five Points Of Professionalism

Eric Jacobson

Sunday, December 12, 2010 The Five Points Of Professionalism Heres more good advice from The Everything Coaching And Mentoring Book : Professional behavior on the job means that work habits are strong and consistent.

Resolve To Find A Mentor In 2011

Eric Jacobson

Friday, December 24, 2010 Resolve To Find A Mentor In 2011 Having a mentor is one of the best things you can do to advance your career as a leader. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

How To Talk About Poor Performance With An Employee

Eric Jacobson

Tuesday, December 7, 2010 How To Talk About Poor Performance With An Employee As a leader, the time will come when you will have to speak with an employee about his or her poor performance. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

3 Coaching And Mentoring Tips

Eric Jacobson

Sunday, December 5, 2010 3 Coaching And Mentoring Tips Here are three great tips from the book, The Everything Coaching and Mentoring Book : Coaches do not motivate their employees; they inspire them to motivate themselves.

4 Quick Tips For How To Lead More Effectively

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

How To Improve Customer Service With The Telephone

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Read "The Seven Arts Of Change"

Eric Jacobson

Monday, November 29, 2010 Read "The Seven Arts Of Change" David Shaners compelling, The Seven Arts of Change , shows business leaders that transforming a business only happens when each employee equates organizational change with the process of deep personal growth.

5 Open-Ended Questions To Ask Your Customers

Eric Jacobson

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

Leadership Tips From Good Boss, Bad Boss

Eric Jacobson

Monday, November 8, 2010 Leadership Tips From Good Boss, Bad Boss Robert Sutton, author of Good Boss, Bad Boss , provides these leadership tips: Create an environment that encourages people to challenge each others ideas, but set a few ground rules.

How To Write An Employee Satisfaction And Engagement Survey

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

How To Write Your Company's Core Values

Eric Jacobson

Sunday, October 31, 2010 How To Write Your Companys Core Values Walk into any Whole Foods grocery store and youll see that companys core values proudly presented on a large sign. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobson

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader?

Find The Ideal Tone For Your Emails

Eric Jacobson

Tuesday, October 5, 2010 Find The Ideal Tone For Your Emails Cant quite master the ideal tone for the emails you send employees and customers? ToneCheck , a software program that works with Microsoft Outlook 2003, 2007 and 2010, helps to ensure your tone is clearly communicated and understood.

How To Be A Green Leader

Eric Jacobson

2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

Be A Manager Who Makes Decisions

Eric Jacobson

Tuesday, September 28, 2010 Be A Manager Who Makes Decisions A manager who cant make a decision or who cant make a timely decision will frustrate his/her employees. skip to main | skip to sidebar Eric Jacobson On Management And Leadership Welcome!

How To Create A "Best Places To Work" Company

Eric Jacobson

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies.