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Glamorous Celebrity Deaths and Minimal Taxes in 2010 :: Women on.

Women on Business

As we read year-end and best-of 2010 articles and watch the tribute shows, take a moment to try to add up the cumulative wealth of those being remembered. In the years leading up to 2010, estate planners believed that an estate tax-free 2010 would never happen, but Congress never got its act together long enough to change the law.

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Building Trust Through Behavioral Integrity

Great Leadership By Dan

Chris Edmonds : Cornell University professor Dr. Tony Simons’ powerful article, “ The High Cost of Lost Trust ,” appeared in the Harvard Business Review in 2002. According to Deloitte’s 2010 Ethics & Workplace Survey, one-third of employed Americans planned to look for a new job when the economy stabilized.

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There's No Such Thing As A Free Lunch. | Rich Gee Group

Rich Gee Group

Odds are, if someone gives something to you, it will probably cost you something in the end. As a successful corporate executive and coach, what does it mean to me? If you work hard, results and rewards will follow. Don’t expect anything to happen, plan and ensure that it does. Those are MY definitions. Unported License.

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How To Deliver Unbelievable Customer Service. | Rich Gee Group

Rich Gee Group

how much will it really cost you? My question to you — what can you do when bad things happen to your customers? How can you give them an Allen Edmonds experience? Where are you falling short? And what dividends will ultimately pay off? at 7:15 AM Most people forget that Customer Service is Marketing. Establish A Contract With Your Team.

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Are We Experiencing A Technology Tsunami?

Rich Gee Group

As moving parts disappear (CD’s, Software, Wires, Hard Drives) do the systems, personnel, costs, support and focus also decline? Do you see corporate tech shops getting smaller as more and more systems are simplified and delivered via the cloud? Open disclosure: I worked for Gartner for six years and was a client for seven.

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Do You Deliver Good Or Bad Customer Service? | Rich Gee Group

Rich Gee Group

Now, how much did those desserts really cost the restaurant? In fact, they had the same pricing they always do, but in addition, they offered free dessert for my whole family — no charge — wishing us a very happy new year. So what the store was really saying to me was, “YES! We love you! We appreciate your business!&# Unported License.

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Trust

Lead on Purpose

Make commitments carefully and keep them at all costs. This focus has come primarily from reading The Speed of Trust by Stephen M.R. He discusses the concept of building a trust account, which is similar to a bank account. Listen with your ears…and your eyes and heart. Keep Commitments: Say what you’re going to do, then do it.

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