Why Organizations Forget What They Learn from Failures
Harvard Business Review
FEBRUARY 29, 2016
Then there’s the explosion of BP’s Deepwater Horizon oil rig in the Gulf of Mexico in 2010, an accident that killed 11 workers, injured 16 others, and caused an oil spill of epic proportions. The prevailing attitude becomes “We will not launch a product until proved safe to do so.” Employees leave the company.
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