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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

During the financial earnings call, CEO Gary Kelly , CFO Laura Wright and Executive VP Robert (Bob) E. Compensation and Productivity.

My Best Blogs of 2011

In the CEO Afterlife

So, with the help of WordPress analytics and content judgment, here’s my list of the top ’CEO Afterlife’ blogs of 2011. The sudden, unexpected and potentially catastrophic event that threatens a business is a CEO’s greatest challenge. Why HR and the CEO Should be Joined at the Hip [link]. link]. link].

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Why HR and the CEO should be joined at the Hip | In the CEO Afterlife

In the CEO Afterlife

In the CEO Afterlife. Why HR and the CEO should be joined at the Hip. An adept HR executive is the CEO’s window. December 2011.

How Introverts Can Succeed in Business and Leadership

C-Level Strategies

A section written specifically for C-Level (CEO, COO, CFO, CMO…) introverts. master. Three critical steps to getting promoted.

eBook 96

The Best Time to Ask Your Boss for a Raise

C-Level Strategies

What’s the best time to ask your boss for a raise, or your CEO to fund an initiative that’s critically important to you?

People Skills

Marshall Goldsmith

You don't get to be the CFO without knowing how to count, how to read a balance sheet, and how to handle money prudently. Who would you rather have as a CFO? We apply these behavioral criteria to almost any successful person-- whether it's a CEO or a plumber. They wanted to know if he could behave as a CEO. Life is good.

Developing The CEO Within You.

Rich Gee Group

What other elements do you feel play a key role in defining you as CEO material? You’re moving on up. It’s that simple.


Why Everyone's Working So Hard

Marshall Goldsmith

Increased Differentiation in Compensation Many studies and reports have highlighted the huge compensation increases of CEOs relative to the average salaries of the general population of employee. As CEOs have enjoyed massive increases in pay, other C-level officers - the next level down - have also noticed large increases in compensation.

Case Study in Managerial Leadership: He has the talent just doesn’t talk about it, So NO-ONE knows.

Create Learning

The CEO agreed with Jackson and the Executive chose to change the time-frame to better match Jackson’s input. Situation. Intervention.

Advice for Marketing Executives During Tough Times

Marshall Goldsmith

For example, you don't want the CEO and CFO coming to you and saying, "You never justify why we're spending so much money, so we're cutting your budget." To participate in the 2011 Thinkers 50, visit [link]. Q: Do you have any specific suggestions for marketing executives in this challenging climate? A: Great question.

Why HR and the CEO Should Be Joined at the Hip


The day the Jacobs Suchard (now part of Kraft Foods ) Board of Directors promoted me to the C-Suite, they strongly suggested I align myself with the CFO. Ultimately, it is the CEO who determines the corporate culture, whether good or bad. Today, with declining loyalty and greater job hopping, it is critical that CEOs partner with HR.


Does Your CEO Really Get Data Security?

Harvard Business Review

Have you ever pondered what you''d ask the CEO if you were made chairman of the board for 10 minutes and could pose one question? So now what?


Avon CEO Andrea Jung Takes Seat on Apple's Board :: Women on Business

Women on Business

NASDAQ: APPL ) has named Andrea Jung , CEO of Avon  (NYSE: AVP ), as the eigth member of its board of directors. billion.Â

Head’s Up! A great business book will soon be published.

First Friday Book Synopsis

On October 4, 2011, Demand: Creating What People Love Before They Know They Want It, will be published by Crown Business. BusinessWeek Financial Times Microsoft CEO Summit Value Migration Waiting for Superman What is the “Achilles heel” of creating or increasing demand? Written by Adrian Slywotzky with Karl Weber. It takes [.].

Are C-Suite Executives Confronting Employee Engagement?

Eric Jacobson

The report is based on a survey of 331 C-suite executives (CEO, CFO, CIO, etc.) Overland Park, KS employee engagement expert and author Leigh Branham is the founder of Keeping The People, Inc. Yet, only 12% report that their companies "regularly and often" confront staff with "continually low engagement."


The Disconnected Leader | N2Growth Blog

N2Growth Blog

Trust me when I tell you that being out of touch is never a good position to find yourself in as the CEO. We have no private offices. Kutz, F.

Blog 97

Photo Inquiry Friday: Do More of What Seems to be Not Working.

Create Learning

Last week I met with a CFO who was told by his boss, the CEO, that he needs to “start speaking up more at board meetings.” What is it?

Steve Jobs Solved the Innovator's Dilemma

Harvard Business Review

The CFO. Here's new CEO Tim Cook, on the iPad disrupting the Mac business : "Yes, I think there is some cannibalization. In the lead up to today's release of the Steve Jobs biography , there's been an increasing stream of news surrounding its subject. There's one business book on this list, and it "deeply influenced" Jobs. And he did.

Female Leadership on the Decline in Canada :: Women on Business

Women on Business

CEO, CMO, COO, CIO, CFO, etc.), Furthermore, of the 535 highest paid and most senior positions at those companies, only 5.8% in 2005).

Employee Values = Stakeholder Value

Harvard Business Review

This blog post is part of the HBR Online Forum The CEO's Role in Fixing the System. As a CEO leading a global U.S.-based

The Hidden (in Plain Sight) Legacy of Steve Jobs

Harvard Business Review

Since Steve Jobs' resignation as CEO at Apple last week, there has been much concern, discussion , and hand-wringing in the business world. According to Fortune Magazine , only one executive at the firm — the CFO — has P&L responsibility. Why not Apple? Customers should run the firm. You don't have to invent much. Not so.

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How to Transform a Traditional Giant into a Digital One

Harvard Business Review

CEOs are on the hunt to understand who has done what, and who has succeeded. It is the algorithms that will create value for the business.

Case Study: Play it Safe at Home, or Take a Risk Abroad?

Harvard Business Review

As CEO of the lease-to-own chain, he was eager to see how his 1,000th location was performing. Back at the office, Stan stopped by to see his CFO, Carl Amirault. Editors' Note: This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. Congratulations.

Midsized Firms Can’t Afford Bad Bets

Harvard Business Review

CEOs of midsized companies who make big bets can lose the farm. BlueArc’s CFO, Rick Martig, and other executives gathered market data to support the investment in the mid-tier data storage product. Martig was a seasoned CFO with years of forecasting experience in technology firms. didn’t. Its growth had been derailed.


We sat at the table and it wasn't pretty. For the C's and one D.

Leaders. Better. Brighter.

There was the CEO, the COO, the CIO, the CFO, the HR director, and me, the director of marketing and PR. Leaders. Better. Brighter.™

Leading in a World of Resource Constraints and Extreme Weather

Harvard Business Review

In 2011, floods in Thailand stranded hard drive and automakers for months without key parts. My father worked at IBM for 35 years.

Communicating at All Levels of the Organization | Survive Your.

Survive Your Promotion

Here are some focus points for each group: CEO – Focus on business benefits and competitive advantage. Survive Your Promotion! Don’t!

Case Study: Should a Female Director “Tone It Down”?

Harvard Business Review

Offutt, the CEO, had named a time when they could meet. In Sarah’s opinion, the problem was obvious: Sid Yerby, the CFO. The young and inexperienced CEO confessed that he often felt uncomfortable asking tough questions of the CFO, an industry veteran who was 10 years his senior. Finally , Sarah thought. had grown distant.


Nine Do's and Don'ts for Dealing with the Disgruntled

Harvard Business Review

The former CFO did not go quietly. Meanwhile, the CEO and new CFO had to raise capital and revenues to make up for the shortfall, which the disgruntled former CFO blamed on everyone else. In a volatile world, anxiety and uncertainty make people a little testy. The task for everyone else is not to let them.


Three Times You Have to Speak Up

Harvard Business Review

The CEO and CFO were marching through their 112-slide presentation. One board member sighed deeply. than "when should I speak up?"

The Worst Failure of All Is Wasting a Failure

Harvard Business Review

The CEO and CFO responded with, "A failure to hit ROI and NPV targets." This blog is co-authored with Jay F. Terwilliger ( and Mark H. Sebell (, who are managing partners at Creative Realities, Inc. a Boston-based innovation management collaborative. Simple answers don't count.


The #1 Killer of Meetings (And What You Can Do About It)

Harvard Business Review

There were about 10 people involved — the CEO and his direct reports — and we met for two days offsite, in a hotel, so we wouldn't be distracted. "That was dreadful. Not only was I bored, everyone else was bored too. Disengaged. I'm terrible at facilitating these kinds of meetings. But they're so important. A strategy offsite.


You Can't Argue With Crazy | N2Growth Blog

N2Growth Blog

They serve at your pleasure, and as CEO, are your issue to deal with. So, what can you do when logic and reason fail to prevail? Thoughts?

Avoiding Catastrophic Failures in Process Improvement

Harvard Business Review

Two years after that, the CEO was gone and the reengineering program was defunct. Process champions must have them ready for the day when the CEO or CFO effectively says, "Show me the money.". Do you have a process improvement program under way that you feel is going well? What happened? What's it worth?

Oh dear Mr. Clark… can't you do better than that?

Roundtable Talk

And, I had to wonder, how motivating did Colleen Johnston, CFO, TD Bank Financial Group find that comment? Skip to content Home Welcome!


Case Study: The Gentleman's 3

Harvard Business Review

Between the inner and outer doors of Circale Corporation's headquarters building, human resources VP Nils Ekdahl crossed paths with CFO Anita Fierst as he was leaving for lunch. "We It always irked Ekdahl when she spoke for the CEO like that. "He The CFO was right: Milanese was indeed a perfectionist. 800290), by Brian J.

Talent in China: A Legion of Ambitious, Qualified Women

Harvard Business Review

Chinese women in powerful business positions include Wei Sun Christianson , CEO of Morgan Stanley, China ; Mei Yan , Managing Director of MTV Networks, China; and Mary Ma , former CFO of Lenovo and managing director in global equity giant TPG, who recently started her own investment fund. This post was co-authored with Ripa Rashid.

Why Face-to-Face Meetings Make All the Difference

Harvard Business Review

The team consisted of an executive committee from Headquarters (comprised of the CEO, CFO, Head of Operations, Head of Business Analysis, and our Group Head of Sales), and then the General Manager of each subsidiary. [For more, visit the Communication Insight Center.]. The agenda was always the same, and it was a marathon day.

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The Shape of the Meaning Organization

Harvard Business Review

In too many boardrooms, marketroids are minions, flunkies, and sidekicks, yes-men who refuse to stand up to the CEO, CFO, or board and say "No!! New Year's resolutions: what are they really about? I'd say that they're about habits — and especially about breaking the less than beneficial ones. So here's a thought.

Uniting the Religions of Process Improvement

Harvard Business Review

For example, several companies embarked on Six Sigma programs after their CEO heard about GE's success with the approach, and many other companies have adopted Lean because of Toyota's success. People who have earned these belts drive projects with clear financial targets set at the top organization, with progress monitored by the CFO.