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Research Shows That Investing In Tech Matters

The Horizons Tracker

Efficiently managing the money a company needs to run its daily operations, known as working capital, is crucial for success. This connection between good working capital management and how well a company does can be complicated. The research looked at 1,054 American manufacturing companies from 2011 to 2013.

DSO 124
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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). Jordan reflected the company’s commitment to servant leadership. During mergers and acquisitions it is common for companies, especially the acquired, to experience a dip in operational performance.

Airlines 203
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My Best Blogs of 2011

In the CEO Afterlife

So, with the help of WordPress analytics and content judgment, here’s my list of the top ’CEO Afterlife’ blogs of 2011. There has to be a break from day-to-day operations in the process. In this blog, I am not arguing against a clear definition of where a company is going and what sets it apart.

Blog 222
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The 10 Elements of Positive Performance Management

Great Leadership By Dan

Guest post from John Mattone: The fundamental belief underlying Positive Performance Management (PPM) is this: Leaders and their employees must strive to make performance reviews complete, honest, and timely. Reduced Commitment and Alignment: “Neither my boss nor anyone in this company cares about me or the talents I bring. link] /.

PPM 250
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Succession Planning: Not Just for Older Leaders

N2Growth Blog

In the most recent turn of events, Blackstone Group withdrew its bid for the company after making the determination that Dell’s future and the PC industry looks bleak. Throughout all this I cannot help but ask what seems to be a fundamental underlying question about this company, and that is, who should lead Dell going forward?

Planning 340
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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 277
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Competitive Labor Markets Help Extract Community Benefits From Multinationals

The Horizons Tracker

The phrase “banana republic” is commonly used today, but its origins are perhaps less well understood, yet at the time, the behavior of the United Fruit Company was sufficiently infamous to coin the term we know and love today. What’s more, this impact persisted even after the company went bankrupt in 1984.