Remove 2011 Remove Cost Remove Leadership Remove Management
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Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

The company has been a role model of servant leadership since its founding by Herb Kelleher (and others). Jordan reflected the company’s commitment to servant leadership. Yet, Southwest makes up for these costs by being more productive. Question: What other businesses exemplified servant leadership in 2011?

Airlines 203
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Employee Turnover – The Hidden Cost

Chart Your Course

What is employee turnover costing you? A successful business is always looking for ways to cut costs and increase revenues, so they can grow their profits. Employee retention is important because employee turnover costs time, money and productivity. There are many tasks involved in running a successful business.

Cost 192
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Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs. According to a survey conducted by Harris Interactive for Careerbuilder.com in 2012, 40 percent of companies said they lost upwards of $25,000 per bad hire in 2011, and 25 percent estimated the cost was more than $50,000.

Cost 206
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Hidden Costs 25

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Hidden Costs 25 As a business leader, if you think “costs” are only the ones where you spend real money, think again. Have you ever realized the costs of: having an inefficient leadership team? not aligning middle managers with vision at the top? These are costs too!

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A Worthy Goal for 2011 and Beyond

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Worthy Goal for 2011 and Beyond New year brings with it new predictions, agendas, resolutions and trends. From Seth Godin’s post “ What is Excellence ” at Tom Peters website So, seeking/delivering excellence in everything you do is a goal worth chasing in 2011 (and beyond).

Goal 148
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Invisible Cost of “Toxic” Leadership

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Invisible Cost of “Toxic” Leadership Many organizations today are plagued by so-called leaders who don’t carry a leadership mindset. Their title may read “Project Leader” and they may be managing a few people, but that does not make them real leaders.

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Management Improvement Carnival – 2013 Edition

QAspire

I have been hosting the annual management improvement carnival (organized by John Hunter ) for last 3 years and I am glad to be continuing that streak. James is an experienced operations manager who is passionate about improving quality, reduce cost and increase efficiency of operations. Jesse Lyn Stoner’s Blog.