article thumbnail

Employee Turnover – The Hidden Cost

Chart Your Course

What is employee turnover costing you? A successful business is always looking for ways to cut costs and increase revenues, so they can grow their profits. Employee retention is important because employee turnover costs time, money and productivity. There are many tasks involved in running a successful business.

Cost 192
article thumbnail

Southwest Airlines 2011 Results Reflect Benefits of Servant Leadership

Modern Servant Leader

Yet, Southwest makes up for these costs by being more productive. It was clear Southwest would not practice “soft management” – a common misconception of servant leadership. When asked how the company would address future challenges, Kelly was clear: they would avoid shrinking fleets or staff at all costs.

Airlines 203
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cutting Costs/Curtailing Services Can Produce Crappy Customer Service

Chart Your Course

In uncertain economic times, it’s common for businesses to focus their time and energies on ways to cut costs. According to a survey conducted by Harris Interactive for Careerbuilder.com in 2012, 40 percent of companies said they lost upwards of $25,000 per bad hire in 2011, and 25 percent estimated the cost was more than $50,000.

Cost 206
article thumbnail

Hidden Costs 25

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Hidden Costs 25 As a business leader, if you think “costs” are only the ones where you spend real money, think again. Have you ever realized the costs of: having an inefficient leadership team? not aligning middle managers with vision at the top? These are costs too!

Cost 159
article thumbnail

A Worthy Goal for 2011 and Beyond

QAspire

Home Go to QAspire.com Guest Posts Disclaimer A Worthy Goal for 2011 and Beyond New year brings with it new predictions, agendas, resolutions and trends. From Seth Godin’s post “ What is Excellence ” at Tom Peters website So, seeking/delivering excellence in everything you do is a goal worth chasing in 2011 (and beyond).

Goal 148
article thumbnail

Management Improvement Carnival – 2013 Edition

QAspire

I have been hosting the annual management improvement carnival (organized by John Hunter ) for last 3 years and I am glad to be continuing that streak. James is an experienced operations manager who is passionate about improving quality, reduce cost and increase efficiency of operations. Jesse Lyn Stoner’s Blog.

article thumbnail

The Cost of Low Performers

Sales Wolf Blog

SHRM - Society for Human Resource Managment Indispensible for the HR Professional! Copyright 2007-2010 - Chris Young Twitter Updates follow me on Twitter « The Rainmaker Fab Five Blog Picks of the Week | Main | Possibility Maximizer: Fear.less » May 25, 2010 The Cost of Low Performers How much are your low performers costing you? 

Cost 100