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Leadership Is a Contact Sport: Listen

Marshall Goldsmith

Let’s explore this art of listening a bit further. Did you know that 80 percent of our success in learning from other people is based on how well we listen? In other words, our success or failure is determined before we do anything. What escapes most people is they think listening is passive.

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My Top 10 Leadership Insights For 2015

Tanveer Naseer

As I wrote in that earlier piece, our future success hinges on how well we connect where we need to go with what we’ve learned so far [ Share on Twitter ]. Leadership Insight #7 – Our compassion motivates us to listen and learn about what our employees need to be successful [ Share on Twitter ].

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6 Silent Productivity and Profitability Pitfalls, part 3 of 7

Strategy Driven

Regardless of the reason, if people are not listening to each other, accomplishing anything significant becomes extremely expensive, and making effective changes becomes all but impossible. According to the International Listening Association , more than 35 studies indicate that listening is a top skill needed for success in business.

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How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

social media users actively seek customer service through social media, according to Nielsen and McKinsey Incite , we’ve made getting globally aligned one of GM’s priorities. It quickly became clear that support functions such as legal and IT would be critical to the team’s success. Be active listeners.

Media 8
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Keeping It Professional When You Work in a Family Business

Harvard Business Review

Succession between generations is a very risky project,” says Fernández-Aráoz, which is why it’s critical to talk early and openly about rules for advancement and what handing off power might look like. For your sanity and future success, it’s critical to maintain outside interests and contacts of your own.