Sears Has Come Back from the Brink Before
Harvard Business Review
OCTOBER 28, 2014
The interests of employees and stockholders had become one, in much the same way Rob Goffee and Gareth Jones found it working at John Lewis today, in their 2013 article “ Creating the Best Workplace on Earth.”. Army uses after-action reviews to change course, as the Pascale article explains in excellent detail.
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