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Sudhir Choudhrie’s Tale of Gratitude, Inspiration, and Changing Lives

Strategy Driven

Choudhrie’s entrepreneurial spirit also led him to invest heavily in Air Deccan, which eventually became India’s major budget airline within five years. Through this organization, the family supports medical projects and health education programs globally, including the #OrgansWill campaign in the U.S., and the U.K.

Tourism 111
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Blurred Lines: Setting Healthy Boundaries at Work

Strategy Driven

Be warned, toxic people don’t like boundaries because they want to shift responsibilities according to their mood or the project. Set a limit on the amount of time you spend beyond the hours needed to complete projects. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. All airlines are the same, except for their people.

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0511 | Larry Downes: Full Transcript

LDRLB

Actually, this project started probably three or four years ago when Paul’s last book came out, which is called Jumping the S-Curve. That’s what happened, remember, in the airline industry. It was a crash deregulation in the late ‘70s, and you had this crazy … All the airlines, suddenly everybody became a national airline.

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How Much Does Customer Social Media Angst Really Matter?

Harvard Business Review

Most brands are playing catch-up : in 2013 only 30% of brands had a dedicated customer service handle on Twitter, and only 10% of those brands with customer service handles reply to more than 70% of their mentions. I called out two specific airlines, using their Twitter handles when I tweeted the piece. Did they not care to respond?

Media 8
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How to Decide Which Tasks to Delegate

Harvard Business Review

When I reach Peak Ping — a sense that I don’t have room for yet another request without sacrificing my sanity or my strategic projects — I take a moment to focus on what matters most, and remind myself that I don’t have to fly solo in my day-to-day work. ” trap and treading water again.

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How Company Culture Shapes Employee Motivation

Harvard Business Review

One 2013 study illustrates this well. We found that the companies most famous for their cultures — from Southwest Airlines to Trader Joe’s — maximize the good motives , while minimizing the bad ones. Take for example the airline industry. So she started explaining why a project would help the customer instead.

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We Took a Vote. You're Fired.

Harvard Business Review

It''s an attractive value proposition: It''s projected to be a big part of the 13.4% growth in digital ads between 2013 and 2014. Christopher Mims smartly argues that the real battle lies in video advertising – and that Instagram, now owned by Facebook, is "going to get us all watching television ads again." BONUS BITS: Getting Around.