How To Listen And Learn As A Leader

Eric Jacobson

For nearly 20 years, Baldoni has coached and consulted for a number of leading companies in a variety of different businesses, ranging from automotive and banking to computers, high technology, fast food, and packaged goods.

5 Core Values For The Workplace

Tim Milburn

Indeed, a diligent commitment to improving their already powerful position is what makes the Japanese a formidable competitor in the electronic and automotive industries. This is a guest post by Robert L.

CapitalWorks - A Six Disciplines Client Case Study Part 2

Six Disciplines

KKSP Precision Machining in Glendale Heights, Illinois, is a manufacturer of high-volume, precision made-to-print automatic screw machine products for automotive, medical/veterinary, appliance, HVAC and aerospace markets. Magna-Tech in Muncie, Indiana, is a premier provider of vacuum impregnation of castings for automotive, marine and electronics markets. Bluffton Motor Works in Bluffton, Indiana, is a global leader in custom-engineered fractional electric motors.

Quality is Job #1

Six Disciplines

market share in the automotive industry began to plummet due to the quality and price gap between U.S. Long before we heard the phrase “Quality is Job #1,” various movements initiated the concept of systematically improving product quality. Dr. W. Edwards Deming, considered the father of the quality movement, began championing his ideas for a statistical approach to quality in the 1940s and ’50s.

Quality is Job #1

Six Disciplines

market share in the automotive industry began to plummet due to the quality and price gap between U.S. Long before we heard the phrase “Quality is Job #1,” various movements initiated the concept of systematically improving product quality. Dr. W. Edwards Deming, considered the father of the quality movement, began championing his ideas for a statistical approach to quality in the 1940s and ’50s.

The Facts Of Business Life -- Book Review

Eric Jacobson

With his friend Bill Sterett, he purchased an underperforming automotive dealership in Corpus Christi, Texas, in 1992. The fact is, if you are a budding entrepreneur, future business owner, or relatively “green” business owner, you need to read, The Facts of Business Life , by Bill McBean.

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Guest Post: Dilenschneider on Workplace Core Values

Eric Jacobson

Indeed, a diligent commitment to improving their already powerful position is what makes the Japanese a formidable competitor in the electronic and automotive industries. Today, I welcome the following guest post: 5 Core Values for the Workplace By Robert L.

The Pace of Technology Adoption is Speeding Up

Harvard Business Review

An automobile industry trade consultant , for instance, observes that “Today, a typical automotive design cycle is approximately 24 to 36 months, which is much faster than the 60-month life cycle from five years ago.”

How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

Since 2013, the team has reduced the number of publishing, listening, monitoring, and metrics tools used by our social media teams globally from more than 125 to fewer than six. ” Product development Customer service Social platforms Automotive Article

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Breaking the Glass Ceiling: How Gender is Affecting Today’s Top Companies

Chart Your Course

Despite the automotive industry being decidedly androcentric, Nitto Tires is finding a new level of inclusion and productivity. More than half of all Americans are female, yet this gender split is not reflected in today’s job market, especially in more executive-level roles.

GM’s Stock Buyback Is Bad for America and the Company

Harvard Business Review

government sold off all of its GM holdings in December 2013, U.S. billion from 2010 through 2013), it would probably still be bankrupt but for the booming Chinese market. In 2013 GM produced 3 million cars in China , or 45% of its global car production; that was up from 1.1

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New York City's Culture Will Shape the Next Tech Sector

Harvard Business Review

But our company makes software that is used across dozens of industry verticals — automotive, health care, hospitality, and the public sector — each with their own specific needs and goals.

Changing an Organization’s Culture, Without Resistance or Blame

Harvard Business Review

So when we faced such a challenge at Lear Corporation, a Fortune 200 automotive supplier with 136,000 employees worldwide, we knew the odds were against us. We succeeded, but by 2013 we worried that we had taken our focus on results too far.

The Defining Elements of a Winning Culture

Harvard Business Review

They rationalized brands, consolidated automotive platforms, made options and parts more common and designs more innovative. A company’s culture can have a powerful impact on its performance.

The Future of Electric Vehicles Is Golf Carts, Not Tesla

Harvard Business Review

In 2013 alone, Chinese consumers purchased over 200,000 low-speed EVs , almost four times Tesla’s cumulative production through 2014, from hundreds of small manufacturers. Disruptive innovation AutomotiveWhen people think of electric vehicles, they think of Tesla.

Pain VS Gain: How to Best Motivate Buyers to Buy

The Empowered Buisness

The following example comes from coaching a Mazda/ VW automotive dealership sales team. Guest Article by Dan Seidman. Picture this, you’re 12 years old and you fly into the house after school. Mom, Dad, guess what I decided today? I’m gonna be a doctor!”. Mom is always encouraging.

As Emerging Markets Slow, Firms Search for “New” BRICs

Harvard Business Review

Real increases in personal income and access to credit will support growth across all retail categories, but the automotive, consumer electronics, and food and drink sectors will outperform, as consumer taste becomes more sophisticated. Nigeria’s automotive industry is booming, as international car makers are expanding their dealerships and setting up local assembly plants. By all measures, emerging markets are having a tough year.

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Use Tension and Conflict to Create Breakthrough Products

Harvard Business Review

The project demanded rethinking the entire concept of what automotive luxury performance meant. I''ve written before about the science that helps explain why and how constraints and limits, often in the form of intelligent, well-set stretch goals, result in more creative solutions.

Larry Summers on His Decision-Making Process for the Auto Bailout

Harvard Business Review

Enormous energy is spent in the White House — it was done with respect to the automotive bailout, but with respect to many other things as well — when the president is going to announce a decision.

New Research: What Sets Effective Middle Managers Apart

Harvard Business Review

I recently conducted a study of 56 randomly selected companies involved in major change and innovation efforts in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries.

Job Titles Aren't That Important

Harvard Business Review

A manufacturing firm in need of a machinist could also consider an automotive body repairer. Are companies creating their own skills gap? While much of the skills deficit in the U.S.

Innovating the Toyota, and YouTube, Way

Harvard Business Review

By sheer happenstance, I had just gotten a copy of Gemba Walks , a collection of essays by James Womack , a co-author of the automotive classic The Machine That Changed The World and a pioneering importer of Toyota-inspired lean production insights and methodologies to America.

It's Time for Tenure to Lose Tenure

Harvard Business Review

Every college's business school has taught how restrictive work rules and high labor costs for many years made American automotive, electronics, and other industries less competitive. At no other time in history has the American higher education system been in greater need of radical change.

A Visa for Transformation

Harvard Business Review

Although the Border Security, Economic Opportunity, and Immigration Modernization Bill of 2013 — introduced four weeks ago by a bipartisan group of eight U.S. That deal was supposed to protect America''s floundering automotive manufacturers, but it did nothing to help GM, Ford, and Chrysler become more competitive.

There's No Formula for Fixing Detroit, and That's a Good Thing

Harvard Business Review

Cities live or die as economic entities, and Detroit''s economy of course grew up around its automotive entrepreneurs. The news of Detroit''s bankruptcy has brought countless explanations of what went wrong, some of them pretty interesting.

The Real Problem with the Tesla Model S

Harvard Business Review

It has been ranked as car of the year by a number of automotive outlets, and one friend of mine who lives in San Francisco has gloated noisily about his chance to drive it. Other executives have similarly impressive backgrounds at Apple and in the aerospace and automotive industries. By all reports, Tesla Motor's Model S is a remarkable car.

How Advertisers Can Maximize Mobile Conversions

Harvard Business Review

Automotive (car quotes, loans). In the beginning, mobile advertising was all about conversions. Remember QR codes? Vouchers?

How CMOs Can Get CFOs on Their Side

Harvard Business Review

Just 36 percent of CMOs, for example, have quantitatively proven the short-term impact of marketing spend, according to the 2013 CMO Survey (and for demonstrating long-term impact, that figure drops to 32 percent). For instance, at one automotive company, the CMO and CFO worked together with their teams to draw up a global set of financial and non-financial metrics for the short and long term. Marketing is in the midst of an ROI revolution.

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Family Business: How to Spot a Problem Patriarch

Harvard Business Review

When he took over the family business, it was a struggling $10 million automotive parts distributor. Sometimes it''s the most successful leaders who sow the seeds for the downfall of a family business. Carl was one of the most talented leaders of his generation.

We're Running Out of Resources, and It's Going to Be OK

Harvard Business Review

At the same time, the automotive service industry currently employs 827,900 people , losing less than 100,000 jobs since its pre-recession peak in 2003. The economy is broken. It's not because of partisan bickering or the debt ceiling.

How Ritual Delivers Performance

Harvard Business Review

One pillar of Bosch Automotive Aftermarket's recent sales strategy change was to foster entrepreneurship and risk taking among Key Account Managers. All organizations have rituals — from the mundane everyday routines (coffee breaks, tea time) to major, less frequent events like annual meetings and retirement parties.

How to Compete Like the World’s Most Innovative Leaders

Skip Prichard

Similar comments have been made about Elon Musk as he has invested to master key knowledge domains relevant to software engineering (PayPal), automotive and battery technology (Tesla), rocketry (SpaceX) and solar energy (SolarCity). Innovation Capital.

Leadership Matters

N2Growth Blog

Sam Walsh: I graduated with a Bachelor of Commerce from Melbourne University and started my career in the Automotive Industry at General Motors in Australia in 1972. (as featured in mining.com). CEO Interview: Sam Walsh.

A 40-Year Debate Over Corporate Strategy Gets Revived by Elon Musk and Warren Buffett

Harvard Business Review

This seems to describe Musk’s view of strategy, that Tesla’s strength comes from its capacity to innovate, rather than from its assets or any particular niche in the automotive market. Perhaps the strategist Musk most sounds like is Columbia’s Rita Gunther McGrath, who in 2013 wrote a book titled The End of Competitive Advantage. Neasden Control Centre for hbr.

The Internet Has Been a Colossal Economic Disappointment

Harvard Business Review

Not only did it create the automotive industry, but Henry Ford shocked the industrial world when he doubled the pay of assembly line workers to $5 a day. In 2013, Google had around 50,000 employees and generated revenues of around $55 billion in sales or about $1.0

Priorities for Jumpstarting the U.S. Industrial Economy

Harvard Business Review

industries: 35 advanced manufacturing industries such as automotive and aerospace manufacturing, pharmaceuticals and semiconductors; three energy industries including electric power generation; and 12 service industries, from software design to telecommunications.

Your Board Should Be Full of Activists

Harvard Business Review

In its 2013 proxy statement , GE announced that it is searching for director candidates who will bring technology, marketing, finance — and “leadership” experience to the boardroom.

A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business Review

Total investment (internal and external) in AI reached somewhere in the range of $26 billion to $39 billion in 2016, with external investment tripling since 2013. We found that industries leading in AI adoption — such as high-tech, telecom, and automotive — are also the ones that are the most digitized. Photo by Aaron Burson. The buzz over artificial intelligence (AI) has grown loud enough to penetrate the C-suites of organizations around the world, and for good reason.

The Key to Change Is Middle Management

Harvard Business Review

doubled from 20% to 40% between July and December 2013, and has stayed at that level since. I studied large-scale change and innovation efforts in 56 randomly selected companies in the high-tech, retail, pharmaceutical, banking, automotive, insurance, energy, non-profit, and health care industries.

The Right and Wrong Ways to Regulate Self-Driving Cars

Harvard Business Review

This means self-driving cars have shifted from a period of wild experimentation directly to market adoption — what Paul Nunes and I describe in our 2013 HBR article as “big bang” disruption. At the dawn of the first automotive age, laws were passed in some areas that required a person carrying a red flag to warn people that a “horseless carriage” was coming.

Sears Has Come Back from the Brink Before

Harvard Business Review

The interests of employees and stockholders had become one, in much the same way Rob Goffee and Gareth Jones found it working at John Lewis today, in their 2013 article “ Creating the Best Workplace on Earth.”. It’s not been a great year for venerable retailer Sears, which is reputed to be closing 130 retail stores and laying off more than 5,000 employees.

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