Change Starts Here

JULY 9, 2013

A revolving leadership door had ushered four CEOs in and out in two years. Using the Balanced Scorecard methodology, the team developed a one-page strategy map, which detailed the objectives the team was trying to achieve and showed how they were connected. This article is also available as a 1-page pdf document.

Balanced Scorecard 95

Balanced Scorecard Workshop Supply Chain Objective 95

Harvard Business Review

FEBRUARY 25, 2013

Much of the Anglo-Saxon debate about "women in leadership" is framed as an issue of women's "choices." The implication is that women "choose" to gear down their careers in favor of work-life balance. The real issue is to develop the corporate leadership skills to manage a feminizing talent pool and a feminizing customer base.

Energy 8

Energy Balanced Scorecard Metrics Policies 8

Harvard Business Review

MAY 18, 2017

Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. A follow-up article, coauthored with Amy Edmondson and Francesca Gino, delved more deeply into such issues as psychological safety, openness to new ideas, and leadership attention. Great leadership is extraordinarily difficult.

Management 9

Management Balanced Scorecard NPV Article 9