Do Your Business Process Metrics Measure Up?
Strategy Driven
APRIL 16, 2014
Peter Fingar, co-author of Business Process Management : The Third Wave , then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?”. These should be results that provide value to the customer. Want to learn more about BPM metrics? Books typically valued from $14.95 – $29.95
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