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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

The Demand Metric 2013 Employee Engagement Survey concluded that organizations that have more than 50% employee engagement retain more than 80% of their customers. The post How Employee Engagement Drives Customer Satisfaction appeared first on The Executive Hub | N2Growth. Click To Tweet.

Metrics 347
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Sudhir Choudhrie’s Tale of Gratitude, Inspiration, and Changing Lives

Strategy Driven

He later ventured into the business world, working as the Executive Director of Magnum Trading Company Ltd in 1975, helping the company explore India’s emerging export market. The Life-Saving Transplant While Sudhir Choudhrie achieved remarkable success in his career, his health battles persisted. and the U.K.

Tourism 105
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Alternative Selection Warning Flag 2 – An Initiative for Every Executive

Strategy Driven

Senior executives typically ascend to their elevated positions through the contribution of significant organizational value. While these individuals’ daily activities provided ongoing benefit throughout their careers, there is seldom a more value adding opportunity than successful leadership of a strategic initiative or large-scale project.

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5 Leadership Lessons I Learned by Walking the Camino de Santiago

Leading Blog

I first walked that trail – 435 miles over 29 days – in 2013 and have returned twice since. Since the Camino, I am more thoughtful when I start a new project to look for lessons from the past. While I was walking the Camino, I thought a lot about my career and the leadership lessons I had learned. James in northwest Spain.

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5 Must-read Leadership Books for Women Leaders

HR Digest

A survey of executives found that women view leaders as those who share their knowledge and connect with their colleagues to help the team and the business. No path to success is free from pitfalls as any entrepreneur or executive will tell you. Facebook COO Sheryl Sandberg hit the bestseller list with this book in 2013.

Books 105
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Get a Specific “SIP”

Great Leadership By Dan

Guest post by Karissa Thacker What is your current specific self-improvement project? I have taken a coaching tip from Mark Zuckerberg, the boy wonder and CEO of Facebook, and have committed myself to one self-improvement project for this entire year. In 2013, he met someone new every day. Is it specific? Is it measurable?

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Marshall Goldsmith 15 Coaches Winners + Much More!

Marshall Goldsmith

I called the project 15 Coaches. Given the overwhelmingly positive response I have received for this project, I have decided to expand the program from 15 to 100 coaches! The project is now called 100 Coaches and I am currently working on the selection of the next 75 coaches! I wish I could mentor everyone who applied.