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LeadershipNow 140: October 2013 Compilation

Leading Blog

Here are a selection of tweets from October 2013 that you might have missed: 20 Tools for Coaching and Teaching by @edbatista. Your career will soar if you avoid leaders’ #1 blind spot by @MichaelStallard. Business Growth and Social Influence by @PatriciaRossi [Everyday Etiquette] It''s the little things.

Rogers 261
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The January 2013 Leadership Development Carnival: Best of 2012 Edition

Great Leadership By Dan

Welcome to The January 2013 Leadership Development Carnival: Best of 2012 Edition! Leaders must learn to recognize their fear when it surfaces and ask themselves several questions – provided in the article - and one very important question in order to take action against negative influences at work.". What should I do? "I

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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

Industry influencers who were interviewed named employee engagement as the number one way to improve the customer experience, followed by walking in the customers shoes and reviewing the service values of the company. A recent OneReach report found the best way to improve customer service is to focus on the employee experience.

Metrics 346
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Introverts: 6 Ways to Maximize Your Natural Strengths

Jesse Lyn Stoner Blog

I am delighted to host this guest post by my colleague Jennifer Kahnweiller in celebration of the launch of her excellent new book Quiet Influence: The Introvert”s Guide to Making a Difference. 2) Prepare: Introverts increase their confidence to influence others by increasing their knowledge, creating a strategy and rehearsing.

Influence 217
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Diversity of a Different Persuasion

N2Growth Blog

In the 2013 PricewaterhouseCoopers Annual Corporate Directors Survey it was reported that the average age of board directors is 68 and mandatory retirement has risen to 72-75. It definitely takes a unique individual to assume a director role in the earlier stages of their career and the opportunity will not be appropriate for most.

Diversity 304
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International Women’s Day 2013: Defining Success (Accenture Global Research Results)

First Friday Book Synopsis

Accenture conducted its global research study, “Defining Success” for release on International Women’s Day to gain insight into behaviors and attitudes regarding women’s careers.

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Reply All…: A book review by Bob Morris

First Friday Book Synopsis

Reply All…And Other Ways to Tank Your Career Richie Frieman St. Martin’s Griffin (2013) Here’s the bad news: Many people are rude. Now the good news: Some of them are people you compete with. Advice on what not to do implies what should be done instead. Martin''s Griffin Steve Abrams Sun Tzu Zig Ziglar'

Review 75