An Experiment in India Shows How Much Companies Have to Gain by Investing in Their Employees
Harvard Business Review
JULY 25, 2017
It may seem that the employers of such low-wage workers — who focus mainly on keeping costs down in order to survive in a relentlessly competitive industry — would have no incentive to provide such training or resources for personal development. In July 2013 we implemented a randomized controlled trial in five factory units in Bangalore operated by Shahi Exports Pvt. We then computed return on investment by combining our impact estimates with data on programmatic costs.