2013, Channel Management and Development

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2013

Channel Management

Development

How GM Uses Social Media to Improve Cars and Customer Service

Harvard Business Review

FEBRUARY 12, 2016

Thanks to the proliferation of smartphones, brand and online-shopping websites, social media, and vehicle connectivity, businesses have a unique opportunity to use technology to revolutionize the customer experience and to incorporate the voice of the customer into product development. But where and how do you start? Integration is hard.

Media

Media Automotive Globalization Active Listening

The Big Disconnect in Your Talent Strategy and How to Fix It

Harvard Business Review

DECEMBER 23, 2016

The ManpowerGroup Contingent Workforce Index of 2013 showed 40% of all ManpowerGroup consulting engagements blended permanent and contingent workers. Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization.

Strategy

Strategy Span of Control Finance How To

Leadership Digital

How GM Uses Social Media to Improve Cars and Customer Service

The Big Disconnect in Your Talent Strategy and How to Fix It

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