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A Global Online Network Lets Health Professionals Share Expertise

Harvard Business Review

With guidance from Paul English, chief technology officer of Kayak, we borrowed a common tool from business — professional virtual communities (PVCs) — and adapted it to leverage the wisdom of the crowds. As of July 2013, there were 50 private communities. The Launch. Growing Participation.

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How Data Visualization Answered One of Retail’s Most Vexing Questions

Harvard Business Review

The redder the location, the more frequently it was trafficked: For chief technology officer Joe Lezon, the results were both helpful and surprising. Consider this example from Alex and Ani during a pilot program during last year’s holiday season, which tracked customer movement on the floor over a three-week period.

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