Harvard Business Review

DECEMBER 6, 2013

Then came ill-advised decisions — like making a flip phone when market research showed that no one wanted flip phones — and an accretion of layers of management that operated by consensus. Hutton’s proposal attracted 40 fans on six continents and soon passed the $25,000 threshold at which the company funds a project.

CTO 8

CTO Apparel Ryan Proposal 8

Harvard Business Review

DECEMBER 8, 2015

More than once you’ve probably looked at some new digital or technological development and asked yourself, “How did we miss that?” In 2013, technical glitches caused a three-hour stop at the Nasdaq. But a lot of times, glitches have to do with newer technologies, which we are learning break in unexpected ways.

Trends 8

Trends Film Technology Software 8

Harvard Business Review

JANUARY 5, 2015

At the end of each year, I apply a framework to surface the most important emerging trends in digital media and emerging technology for the year ahead. Where/how are people having difficulty with technology? Smart virtual personal assistants: SVPAs started entering the market in 2013. Where/how are people stuck?

Trends 8

Trends Retail Learning-by-Doing Banking 8