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Make Your Organization Anti-Fragile

Harvard Business Review

having sacrificed customer intimacy for increased operational excellence gains through widespread cost cutting, are well documented. Toyota''s fiscal 2013 profits were more than four times its earnings in 2010, and three times 2012''s. In recent years, Tesco stumbled in launching new stores in the U.S. Not anymore.".

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Invest in Proprietary Data for Competitive Advantage

Harvard Business Review

Only you have the specific transaction, "John Smith bought peas, bread, and grape nehi at 9:27 AM on March 11, 2013," and the tens of thousands like it each day! Even without a proprietary data structure, companies should still seek to create advantage through their content.