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Four Tips for Better Strategic Planning

Harvard Business Review

Strategic plans are often filled with empty phrases such as “Leverage our World Class Operating Capabilities” or head-scratching aspirations like “Reshape Our Pricing and Trade Strategy to Effectively Drive Demand While Maintaining Market Access.” To counter this dynamic, the CEO of a large financial services firm banned her organization from using a list of words and phrases such as “leverage” “synergy,” “disintermediation,” and “robust” (to pick a few of the most overused terms ).

What the Marketing Agency of the Future Will Do Differently

Harvard Business Review

How do agencies ensure their future by being able to help brands sell more and build stronger loyalty in such a disrupted and disintermediated world, where every individual is consuming so much media from so many different channels? Here are five new attributes that I think marketing agencies will need to develop to survive: 1. It's a murky, unclear future for the marketing agency, but one thing is for certain: things are changing at an exponential pace.

The Solution to the Skills Gap Could Already Be Inside Your Company

Harvard Business Review

Is the developed world on the verge of a skills crisis? In a 2013 Deloitte survey of executives at large companies, 39% said they were either “barely able” or “unable” to meet their needs for talent. HBR: Companies have two options to meet talent shortages—they can look to an external labor market, or they can focus on developing their internal labor market. Developing Tomorrow’s Leaders.