Strategic Planning with Biel’s Document Management

Mike Cardus

For the 3rd year in a row I had the pleasure of facilitating Biel’s Document Management Strategic Plan. We provide innovative document management solutions using digital and microfilm technology. We provide software that streamlines business processes, hardware for in-house document scanning, and any solution in between. Thank you Biel’s Document Management for a great day…and I look forward to continuing to support your great work!

Start your Meetings with Silent Reading of Shared Documents; Paper Documents! – A Brilliant Practice from Jeff Bezos

First Friday Book Synopsis

The best, most successful organizations have really good, really useful and productive leadership team meetings. But… what to do in those meetings? Here is one problem. A team gets together to meet. The team members need to “know stuff” before they start the meeting. So, they are sent something to read. But, some put it […]. Randy''s blog entries

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Self Assessment Program Best Practice 8 – Documented Self-Assessment Process

Strategy Driven

Documenting the self-assessment process provides the framework necessary to achieve this level of focused execution consistency. Components of a Well-Documented Self-Assessment Process. Well-documented processes are clear, concise, and comprehensive; easily understood and executed by those participating in its performance. Consequently, the self-assessment process should contain the following documents: The text above is only a small portion of this article.

The importance of documenting failure

Chartered Management Institute

When it comes to research, the publication process is quite clear in its preference for success. You never get to hear of the clinical trials that failed or the experiments that didn’t work. The big journals are wall to wall with experiments that went well. You are not watching this post, click to start watching read more

10 Communication Practices To Stop in 2013


As we begin 2013, I thought it might be useful to share what’s on the “Outs” for this year. Email is effective for sharing detailed information such as informing others of decisions made or recapping action items, scheduling meetings, sharing documents, or summarizing a conversation. Make 2013 the year you commit to more phone and face-to-face conversations. What “out” are you guilty of that you’ll commit to stop in 2013? -. Want more communication tips in 2013?

A Simple Lesson from the Declaration of Independence

N2Growth Blog

While the Continental Army had been at war for a year and relations with the crown were tenuous, the signing of that document signified a clean break, a moral purpose, and each leader’s commitment to the cause. Even today, a signed document carries special weight and there is no denying that the printed word carries an emotional gravity and permanence that digits never will. By Brian Layer , Chair, Organizational Development, N2growth.

2 Ways Organizations Obstruct Insights

Leading Blog

Document all sources. We all want insights—the new thinking that “shift us to a new story, a new set of beliefs that are more accurate, more comprehensive, and more useful.” But we often don’t want the disruption they bring because insights have the power to change how we act, think and feel. In Seeing What Others Don’t , author Gary Klein says that organizations stifle insights because we value predictability and crave perfection.

10 Keys To Building a Culture Of Accountability

Terry Starbucker

They must be thought through, and documented. Two weeks ago I wrote about how leaders needed to be more human to achieve the “ success trifecta ” – a great company, happy employees, and a fulfilled leader. One of the pillars of the more human philosophy is the establishment of the Culture of Accountability. I touched on it briefly on that previous post – it’s the key to getting to a place where “ the need to be good is replaced with a relentless passion to be great”.

Blogging on Business Update from Bob Morris (Week of 2/4/13)

First Friday Book Synopsis

I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Creative Conspiracy: The New Rules of Breakthrough Collaboration Leigh Thompson This Will Make You Smarter: New Scientific Concepts to Improve Your Thinking John Brockman, Editor Unrelenting Innovation: How to Build a Culture for Market Dominance Gerard [.]. Bob's blog entries "Here’s an easy IQ test for really intelligent people" "How Do Innovators Think?" "How

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If it’s Stupid, It’s not our Policy!

N2Growth Blog

The founders anticipated passion but they also established a legacy of compromise in the creation of the document itself. By Brian Layer , Chair, Organizational Development, N2growth. When I’d consider following someone down a dangerous path in my formative years, my Mother would ask: “Would you jump off a cliff just because he did?” More than once, I earned a lecture about thinking for myself and leading others up the high road.

Why Great Leaders Should Also Be Good Writers

Terry Starbucker

Document what is working, and what’s NOT working. If you want to be a great leader, be a good writer too, and document your journey. In 2006 I started blogging about leadership. It was a simple little post on January 22nd about Peter Drucker , and his philosophy that employees are “ an asset, not a cost “ In hindsight, that one post, and all that subsequently came after, played a major role in my success as a leader.

Engaging Culture One Conversation At A Time

Tanveer Naseer

Employees presented and documented their own experiences, posting photos and videos and speaking through blogs, and EMC used their content to support the submission. The following is a guest post by contributing editor of strategy+business Sally Helgesen. The intense focus on corporate change during the last decade has given us a greater appreciation of the role that culture plays in organizations.

Time Management: Scheduled Days

Survive Your Promotion

Documentation/Organization Day : Let’s face it – most of us don’t have all the documentation we should have on how our team operates. Review and organize what you have in place, identify places where your documentation is lacking, archive old stuff, and generally clean up. There are a lot of different kinds of days in your working life. There are days full of meetings and days where you plow through your to-do list.

Top 10 Tools and Resources for New Managers

Survive Your Promotion

Dropbox - Similar to Evernote, Dropbox is an essential tool for keeping documents (like draft meeting agendas) or other key items someplace you can access from anywhere. Starting a new job with management responsibilities? It can be overwhelming. The good news is there are plenty of tools to help you be successful in your new management role.

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Carefrontation — The Ultimate Leadership Trait

Great Leadership By Dan

In spite of their size, or perhaps because of it, they have gone to great lengths to communicate a carefrontation mentality that you can see woven through their core values document. Guest post by Mark Hopkins : The best leadership tip I ever received came from a pastor’s sermon during a non-denominational service in Yosemite Valley Chapel.

28 Leadership Development Recommendations for your Individual Development Plan

Great Leadership By Dan

While the mention of project management conjures images of schedules, charts, documents and process, my encouragement is to consider it from a slightly loftier altitude. Welcome to the September edition of the Leadership Development Carnival ! For this month’s edition, I asked an all-star cadre of leadership development bloggers, authors, and consultants to submit an answer to the following question: “We all know that individual development plans (IDPs) need to be tailored for each leader.

How to Confront an Employee Performance Problem

Great Leadership By Dan

After the meeting, document the discussion, and keep it in your employee file. This post was recently published on SmartBlog on Leadership: In all of the work I’ve done in management development over the last 20-plus years, if I had to pick the one thing that managers at all levels either won’t do, can’t do, should do or could do it better, it’s having the will and skill to sit down with an employee and have the tough conversation about performance.

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GC15: Gamifying Knowledge Sharing | with Brian Clausen from Experts Exchange

Engaging Leader

If your organization is like most others, important information is scattered across various emails, outdated documentation, and the minds of employees. If your organization is like most others, important information is scattered across various emails, outdated documentation, and the minds of employees. If you have implemented a knowledge management system, getting people to put what they know into it is like pulling teeth.

The Importance of Clear Performance Expectations

Great Leadership By Dan

Take out a blank pad of paper and a pen, or open up a Word document. Last week I wrote about a 2003 study conducting by the Learning and Development Roundtable that found that managers who are very effective at employee development can outperform their peers by up to 25%. It may have surprising to many that the “manager-led development” activity that had the great return on investment (19.8%) was “ Explaining performance evaluation standards ”.

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10 Communication Practices To Stop


As we begin 2013, I thought it might be useful to share what’s on the “Outs” for this year. Email is effective for sharing detailed information such as informing others of decisions made or recapping action items, scheduling meetings, sharing documents, or summarizing a conversation. Make 2013 the year you commit to more phone and face-to-face conversations. What “out” are you guilty of that you’ll commit to stop in 2013? -. Want more communication tips in 2013?

Assessments and the Law

Chart Your Course

Free of Adverse Impact – Documented proof that the assessment tools do not discriminate based on gender, ethnicity, disability status or veteran status. ASSESSMENTS AND THE LAW – ARE YOU AWARE OF WHAT YOU DON’T KNOW? The ever-changing landscape of employment law is complex enough when working within your area of expertise. The scary thing is what you don’t know.

The Best Kind of Performance Review

Coaching Tip

A lot of people won''t tell you this, but they don''t need to document your good performance, just your poor one," Daniels says. That way they have written documentation that''ll help them get rid of you without fear of retribution.". Source: Bloomberg BusinessWeek, November 2013. "The best kind of performance review is no performance review," says Aubrey Daniels, a clinical psychologist turned management consultant. "It''s

Make Tomorrow a Better (Work) Day

Women on Business

So when your boss comes calling for that document, presentation, cost analysis, creative brief or other deadline-pending assignment, you’re scrambling and sweating. Surfing the web gets a bad rap, but when you stumble upon articles and posts that have workplace relevance (and that are so smart, you wish you’d penned them), there’s real satisfaction.

The Annual Wrap Up For Leaders

Great Leadership By Dan

This annual ritual within my Vistage group has provided leaders with a written document of where they have been over the past year and a map of where they want to go over the next year. Guest post by Great Leadership monthly contributor Beth Armknecht Miller: As a Vistage Chair for almost 8 years, one of the rituals my group has is an annual wrap up. Each member reflects back over the past 12 months and then looks ahead to the next year. This time has proven valuable to members.

BE: Selfless – Influence Change

General Leadership

When the founding fathers of this nation penned the document which guided our country for almost two-hundred and fifty years, the Declaration of Independence , its framework was built around three simple, profoundly powerful principles: the value of life; the significance of liberty, and the opportunity to pursue happiness.

How to Engage on Facebook

Dave Bratcher

Some of the interview was documented in today’s edition of The Jackson Sun. With all the noise throughout social media today, connecting with your customers is critical. I had the opportunity to sit down with one of the experts in this field, Steve Holt ( @sholtutm ), and the founder of Steve is the author of numerous books, including The Google GamePlan , The Facebook Guide for Small Business , and Twitter for Business.

Four Steps to Improve Poor Performance

Chart Your Course

Document times and dates, and gather concrete examples or poor behavior or performance so you can properly assess whether the issue is due to lack of skill or lack of will. Underperforming employees are not hard to find. They are perpetually tardy or absent, or procrastinate and mismanage projects. They are cavalier about company rules, create conflict in the ranks or seem to do just enough to get by. They abuse the system.

7 Ways to Help Fix Poor Communication


Measurement can show the numbers behind your efforts, document progress and help leaders understand how and why to make smart decisions that will ultimately help you achieve your business and communications outcomes. (It When leaders call us for help with any type of communication, our first step is to understand what’s going on. We need to assess the audience and current state to identify key issues or opportunities before making recommendations.

How to Put Leadership Back into Strategy


A strategy shouldn’t be only a document, or an occasional exercise. [Editor’s Note: We’re delighted to be collaborating with Strategy+Business to bring you interviews with top thought leaders in leadership, innovation, and strategt. This post is adapted from a larger interview conducted by Ken Favaro and Art Kleiner. To read the full article, click here.].

How Strategy Really Works


They mistake a strategy for a vision or a planning document. Too often companies and their senior leaders get bogged down with a small aspect of strategy, losing the forest for the trees. That confusion is what led A.G. Lafley, former CEO of Proctor & Gamble, and Roger Martin, dean of the Rotman School of Management, to write Playing to Win: How Strategy Really Works. I receive a lot of review copies in the mail, but when this one arrived I was sold…twice.

Maybe We All Need to Learn to be Our Own Pro-Active Gatekeepers (Insight from Scott Berg, Wilson, and the role of Mrs. Woodrow Wilson)

First Friday Book Synopsis

Ecclesiastes 12:12 “Perhaps you could be the gatekeeper, perhaps you could determine who gets in to see the president and who doesn’t – which nobody did for months, but you could also read every document that comes across his desk and […]. Of making many books there is no end, and much study wearies the body.

Education? Innovation? Do - Learn - Do - Learn

Mills Scofield

Documenting experiences through photography, video, newsletters, and blogs. Aron Solomon introduced me to Victor Saad and that was all it took. Victor has hacked his MBA and learned more than he would have in school. Victor’s Leap Year Project “Masters Program” is the wave of the future.

Weekly Round-Up: On Responsible Leadership, Telecommuting Tips & Productivity


How To Find 2 Extra Hours Per Day By Alycia Edgar, SheOwnsIt It’s well documented that one of the philosophies of highly successful people is and early start to their day. Welcome to my weekly round-up of top leadership and communication blog posts. Each week I read and tweet several great articles and on Fridays pull some of the best together here on my blog. So in case you’ve missed them, here is this week’s round-up of top posts.

Jump Start 2013 with a Change Management Toolkit and a Free Change Agent Strategy Session

Change Starts Here

But after all the presents are wrapped (and then opened), after the decorations have been put away (or not), after the ball has dropped in Times Square, it’ll be time to get back to work and show 2013 who’s boss! So, to help more change agents to not only become unstuck, but to not get stuck in the first place, I documented what works in the Irresistible Change Guide.

Result of a #RCUS? Libyian & California Kids Sharing Art

Mills Scofield

From this idea, we developed a rough organizational model, and as my partner worked on developing the website and the legal documents, I began reaching out to schools, teachers, and educational non-profits in my network. Have you just started grinning when reading something? This post by Tomas Quinonez-Riegos will do just that! While being the international program director for iTeach , using video to teach English to kids all over the world (e.g., Cambodia, Panama, etc.)

You Cannot Sell What You Do Not Own

The Recovering Engineer

The new procedure added two documentation steps to an existing operation, and he knew that it would add both time and energy to an already cumbersome process. One day John, a newly promoted supervisor with Fictional Products, met with his boss, Bill, to discuss a new procedure recently mandated by a change to company policy. John was not happy with the change because he knew that his team would not like it.

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Lessons in Cambodian Silk Supply Chains

Mills Scofield

of communication, documentation, and thought, helping us earn fair trade recognition (currently in review). Marcelia Muehlke one of the great young entrepreneurs I get to hang out with. She''s just your ''average'' 20- something creating an international supply chain in the fashion industry, and succeeding. In the spirit of ''and/both'' instead of ''either/or'', Marcie doesn''t accept the 20th C cut throat culture of the Garment District.

Leadership is Already Inside You

Coaching Tip

They have life plans with documented goals and objectives. "I believe that everything you need to be a great leader is already inside. It''s in your DNA," says Robert S. Murray, author of the new book " It''s Already Inside." "I also believe that the leadership talent, which is innate within us , needs nurturing and practice to bring it out ," he continues.

Company Strategic Planning Agenda

Mike Cardus

Following the strategic planning meeting there was 4 follow-up meetings to refine the plan and document action steps. Teams gather successes and progress made of 2013. CEO updates and successes of 2013. Strategic Planning Agenda. Below is a 1 day strategic planning workshop. Objectives: Develop strategic plan for 2014+. Gather ideas from key staff. Refine ideas into actions steps and metrics. Develop, update and refine plan through 2014. Activity. Teams.

Microsoft Office: A Competitive Advantage that Needs to be Mobile

Coaching Tip

Today, Microsoft Office''s bundle of software (including Word to write documents, spreadsheet maker Excel and PowerPoint for presentations) has been dominant in the workplace and home offices using personal and network computers.and.customer satisfaction levels are very high. .

8 Ways To Show You Value Your Employees

Eric Jacobson

Document -- Put praise in writing to increase its impact. There are eight specific actions business leaders can take to show that they value their employees , according to Andrew Leigh , author of the new book , Ethical Leadership -- Creating and Sustaining an Ethical Business Culture. Those eight behaviors are: Attention -- Pay attention to what people say to show your interest. Listen -- Make time to hear what colleagues, peers and employees have to say to show you care.

5 Steps To Team Building. It is not team building activities, it is team structure and accountability

Mike Cardus

5: Are Check-ins, Milestones and follow-up expectations known documented and used? A shared document with expected team check-ins and milestone achievements is created and revised as needed. The team has documented dates, follow-up meetings, accomplishments and lessons learned. The Project Manager / Team Leader has documented follow-up meeting with each team member individually to see how things are going and offer assistance and coaching as needed.

Interview: Chip Bell and Marshall Goldsmith on Art of Effective Mentoring


Perfect monologues, even with airtight proof and solid support documentation, do not foster a climate of experimentation and risk taking. Last week, Chip R. Bell and Marshall Goldsmith released the revised edition of their classic book “ Managers as Mentors: Building Partnerships for Learning ”. This week, they open up in a free-flow conversation with QAspire on the art of effective mentoring. In my view, this interview is almost a definitive guide to become a great mentor !

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