HR Digest

MAY 1, 2019

The contribution of technology in improving customer experience is well documented, but little has been done in using it for enriching workplace experiences. Diane Gherson is a trailblazer when it comes to introducing agile technologies in the gamut of Human Resources. Digital technologies forced-disruption of all that.

Agility 90

Agility Self-aware Innovation Human Resources 90

Michael Lee Stallard

MAY 23, 2014

If any doubt existed that Disney’s magic was back, it was put to rest with the 2013 release of the blockbuster movie Frozen. Pixar could see these guys were driven to make great films but knew they didn’t have access to the kind of technology Pixar had so they went after them. When Pixar focuses on making great films, profit follows.

Competitive Advantage 285

Competitive Advantage Film Creativity Open-book 285

leaderCommunicator

MARCH 3, 2015

The highly publicized “Zero Email Initiative” at the global technology firm Atos is just one glaring example of what’s possible for companies looking to significantly curb email use. We are business technologists, so it’s our mission at Atos to be a front runner in this technology age.”.

Ryan 60

Ryan Technology Globalization Document 60

Strategy Driven

JUNE 8, 2016

Since 2013, utility executives have announced the early retirement of twelve reactors and Wall Street estimates reveal another dozen to be at risk; raising the question: Can nuclear plants be operated competitively in today’s market?

Payback Period 50

Payback Period Power Chief Executive Officer Supply Chain 50

Harvard Business Review

DECEMBER 24, 2013

The result, I think, is a set of ideas that together are important, useful, and original, and that feel like quite an accurate account of the management concerns many of us shared in 2013. Technology offers real hope for Africa’s economic future. Gender Innovation Managing people Technology' Here’s the list.

Management 19

Management Health Care Middle Management Agility 19

Strategy Driven

JUNE 25, 2013

In fact, managers are far more comfortable having bloated staffs rather than either an understaffed organization or one with a staffing level demanding cutting edge efficiency in order to get the work done. Copyright 2007-2013 by StrategyDriven Enterprises, LLC. The text above is only a small portion of this article.

Resources 61

Resources Management Newsletter Article 61

Strategy Driven

DECEMBER 20, 2013

While workplaces are swiftly becoming more and more advanced in cloud computing, using social media for marketing purposes, and generally becoming au fait with modern technology, there is one area which is sadly lacking when it comes to technological advancement. Copyright 2007-2013 by StrategyDriven Enterprises, LLC.

Succession 64

Succession Talent Management Software Human Resources 64

Strategy Driven

NOVEMBER 1, 2013

If integrated and organized correctly, social collaboration technology can become a game-changer that empowers both employer and employee. It improves the use of resources and efficiencies. In addition, onboarding can become more efficient with a faster learning curve established for new employees. Consider leaving a comment!

Productivity 86

Productivity Products Learning Curve Media 86

Strategy Driven

DECEMBER 11, 2013

Weed out early on; technology helps. So, isn’t it time that you examined the root causes of your bad hires and learned how to incorporate science and technology into your hiring practices? Copyright 2007-2013 by StrategyDriven Enterprises, LLC. Ultimately, service or product sales will decrease. It’s a vicious cycle.

Quality 68

Quality Pre-Employment Screening Talent Management Reference 68

Harvard Business Review

AUGUST 11, 2014

Small businesses are also instrumental to our innovation economy; small firms produce 13 times more patents per employee than larger firms and employ more than 40% of high technology workers in America. The majority of small businesses rely on such loans, and in the fall of 2013 alone, 37% of small businesses applied for credit.

Technology 9

Technology Banking Class Real Estate 9

Harvard Business Review

JANUARY 12, 2016

Some innovative local governments have realized this and are using technology and a customer-focused mind-set to innovate and better serve citizens, whether for setting up a business or renewing a driver’s license. It sounds obvious, but it’s so important that it has to be said.

Technology 8

Technology Audience Call Center Licensing 8

Harvard Business Review

AUGUST 26, 2015

Automation anxiety reached new heights in 2013, when Carl Benedikt Frey and Michael A. Although the jury is still out about robots stealing jobs , the pace at which AI and deep learning technologies have been advancing isn’t ebbing concerns over a future of disappearing work.

Technology 8

Technology Skills Deming Osborne 8

Harvard Business Review

JUNE 7, 2012

Take technology providers' technical support, with its long hold times "hopelessly complex interactions." You do it by asking, what customer problem are we trying to solve, and how do we solve it in a far more efficient manner? for 2013, the fourth year in a row of relatively flat growth.

Disruptive Innovation 22

Disruptive Innovation Innovation Pharmaceuticals Class 22

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. While investment in AI is heating up, corporate adoption of AI technologies is still lagging.

Survey 11

Survey Execution First-mover Advantage Technology 11

Harvard Business Review

AUGUST 1, 2016

An estimated 21% of carbon emissions in the United States are attributable to companies, and yet to date there is scant research on how to make firm operations more efficient in terms of reducing pollution. For many years, teams at Virgin Atlantic have been testing ways to motivate efficient decision-making in the cockpit.

Hawthorne Effect 8

Hawthorne Effect Efficiency Metrics Incentives 8

Harvard Business Review

MAY 7, 2018

But that doesn’t mean that new technologies aren’t going to usher in a lot of disruption to the financial system. Traditional economists (and, yes, that label could well describe both of us) often ignore a crucial separation between money (the “what”) and the payment technology (the “how).

Banking 8

Banking Technology System Disruptive Innovation 8

Harvard Business Review

OCTOBER 22, 2014

Early adopters in these verticals are using the IoT to pioneer new product areas and to find efficiencies that save money or reduce demand for resources. Samsung said at its 2014 investors forum it expects the global Smart Home Device market to reach $15 billion in 2015, almost doubling from 2013’s $7.8 Australia and China.

Early Adopters 12

Early Adopters Information Technology Long-term Industry 12

Harvard Business Review

DECEMBER 6, 2016

Startups and major tech companies, notably Alphabet’s Google X division , are investing heavily in smart car technology, as are network ride-sharing companies such as Uber and Lyft. “Self-driving” or “smart” cars will simply become whatever we call the next generation of transportation technology.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

SEPTEMBER 30, 2015

At a more macro level, the possibilities opened up by connected, more efficient production and new business models are also highly promising. In 2013 Carl Benedikt Frey and Michael A. Ultimately, success in the digital age lies not in the efficiency of technology, but in the dexterity and adaptability of the people who wield it.

Maturity 8

Maturity Drucker Osborne Middle Management 8

Harvard Business Review

JUNE 7, 2012

Take technology providers' technical support, with its long hold times "hopelessly complex interactions." You do it by asking, what customer problem are we trying to solve, and how do we solve it in a far more efficient manner? for 2013, the fourth year in a row of relatively flat growth.

Disruptive Innovation 12

Disruptive Innovation Innovation Pharmaceuticals Class 12

Harvard Business Review

AUGUST 28, 2014

Some old technologies, after being rendered obsolete by better and cheaper alternatives (indeed even after whole industries based on them have been decimated), manage to “re-emerge” to the point that they sustain healthy businesses. Who are these makers if not the revivers of dying or, in some cases, long extinct technologies?

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Parcell 8

Harvard Business Review

SEPTEMBER 15, 2014

More US bank branches closed in 2013 than ever before. Rather than going the way of Tower Records, leading banks are reinventing themselves with innovative mashups of digital technologies and physical facilities, a combination we call “digical.”. More than 85% of retail banking transactions are now digital. In our view, no. Here’s why.

Banking 10

Banking Retail Open-book Finance 10

Harvard Business Review

MARCH 30, 2015

Yet compared to great technological inventions of the past, it is also a colossal economic disappointment. The technologies of the past had massive new job creation effects that swamped displacement effects. The new machines were less expensive, far faster, more reliable, substantially smaller, and much more energy efficient.

Retail 8

Retail Automotive Efficiency Engineering 8

Harvard Business Review

APRIL 14, 2017

IT was using AI to resolve employees’ tech support problems, automate the work of putting new systems or enhancements into production, and make sure employees used technology from approved vendors. And it wasn’t just to detect a hacker’s moves in the data center.

Company 12

Company Survey Finance Engineering 12

Harvard Business Review

APRIL 25, 2013

It''s hard to argue that any computer or technology can create that kind of emotional connection or weave that kind of story. What we can''t deny is that technology is now penetrating the marketing industry like never before. It is art for money''s sake. Traditional advertisers will tell you that not much has changed. Rinse and repeat.

Marketing 13

Marketing Advertising Chief Information Officer Technology 13

Harvard Business Review

MAY 14, 2013

Just as America''s visa rules enabled the rapid growth of India''s information-technology companies over the last two decades, the Obama Administration''s recent drive to reform immigration regulations could prove to be a turning point for them. In the same way, India''s information technology giants must bite the bullet today.

Offshoring 8

Offshoring Information Technology Automotive Technology 8

Harvard Business Review

JANUARY 3, 2013

But in the world of new "sharing economy" models that generate efficiency gains, theirs is just the tip of the iceberg. True, they pioneered the creative use of technology to open up flexible new ways of renting a car. This "reengineering" of consumption is a natural consequence of the ongoing consumerization of digital technologies.

Disaggregation 9

Disaggregation Hammer Mass Marketing Gordon 9

Harvard Business Review

MAY 4, 2016

It existed in over half the companies in 2013 with 20% officially allowing it, but both these numbers dropped a year later; by 2014, just over one-third said it existed, and only 7% officially allowed it. They’re under pressure to provide good, efficient service. BYOA showed a different pattern.

Trends 8

Trends Telecommunications Survey Policies 8

Harvard Business Review

DECEMBER 14, 2018

Companies increasingly use digital technologies to circumvent distributors and enter into direct relationships with their end-users. These relationships can create efficient new sales channels and powerful feedback mechanisms or unlock entirely new business models. Three Images/Getty Images.

Strategy 10

Strategy B2B Insurance Business Model 10

Harvard Business Review

FEBRUARY 5, 2018

The catch is that adopting these technologies will disrupt the world of work. Even if this were possible—and it may be as futile as King Canute’s attempts to turn the incoming tide—it would mean foregoing the beneficial productivity effects the technology would bring. Other options are also less than desirable.

GDP 8

GDP Globalization Short-term McKinsey 8

Harvard Business Review

APRIL 22, 2015

We need dramatic improvements in energy and water efficiency, and massive rollouts of renewable energy and clean transportation technologies. Yes, data helps us dematerialize and find efficiencies in all aspects of our economy. But we have to do it new ways now, with clean technologies. billion people.

Supply Chain 8

Supply Chain Engineering Energy Transportation 8

Harvard Business Review

MAY 26, 2014

But ongoing changes in policy, technology, and industry culture are now creating unprecedented opportunities for those with just the right kind of crazy. billion in 2013, up 39% from 2012. Consumer technology offers direct access to patients. These technologies currently affect a small share of the population.

Health Care 8

Health Care Venture Funding Entrepreneur Pharmaceuticals 8

Harvard Business Review

JANUARY 20, 2015

What, another clarion call urging executives to fundamentally rethink their business models through digital technology? Yet huge opportunities exist in using digital technology to evolve your business model by rethinking your existing products, economic models, and digital assets. The business media have had no shortage of these.

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

JUNE 25, 2013

In the 1960s and 1970s, he was already anticipating some of the implications of the Big Shift just beginning to emerge: the transition to an information economy, the centrality of knowledge work, and the transformative impact of digital technology on all types of work. It is up to us to pick up where he left off.

Drucker 9

Drucker Disruptive Innovation Uncertainty Globalization 9

Harvard Business Review

JULY 17, 2014

When Raja Rajamannar became CMO of MasterCard Worldwide in 2013, he moved quickly to transform how the credit card giant measures marketing. At MarketShare, we’ve seen these partnerships play out in a change in who’s sitting at the table during discussions with major brands about advanced marketing analytics technology.

Finance 13

Finance Marketing P&L ROI 13

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. But the savings go beyond efficiency. Disruptive innovation Information & technology Internet' This cuts down the time tremendously.” Build and share a transformative vision.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. But the savings go beyond efficiency. Disruptive innovation Information & technology Internet' This cuts down the time tremendously.” Build and share a transformative vision.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9