Harvard Business Review

JANUARY 12, 2018

Robo-advisors, which were introduced in 2008 , are steadily eating up market share from their human counterparts much the way that Amazon and Netflix have taken share from Walmart and Regal Cinemas. These numbers represent more than three times as much as was invested in 2013. will grow to U.S. $5 5 trillion to U.S. $7 ZB by 2020.

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

DECEMBER 6, 2016

This means self-driving cars have shifted from a period of wild experimentation directly to market adoption — what Paul Nunes and I describe in our 2013 HBR article as “big bang” disruption. While cars have been getting smarter and smarter, the removal of human operators is what will dramatically change the law.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

FEBRUARY 4, 2015

Part of this story relates to the provenance, or origins, of its products: Chains that provide more upmarket “fast casual” dining such as Panera, Chipotle, and Shake Shack have brands that speak of freshness, health, and trustworthy sourcing. McDonald’s woes offers three lessons for others about supply-chain transparency.

Supply Chain 8

Supply Chain Reputation Brand Operations 8