Remove 2013 Remove Execution Remove Human Resources Remove Project
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How Employee Engagement Drives Customer Satisfaction

N2Growth Blog

The Demand Metric 2013 Employee Engagement Survey concluded that organizations that have more than 50% employee engagement retain more than 80% of their customers. The post How Employee Engagement Drives Customer Satisfaction appeared first on The Executive Hub | N2Growth. Click To Tweet.

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Five Ways Leaders Turns Doubters into Doers

Chart Your Course

Effective June 2013, all employees were required to work in the office. A former Google executive- wasn’t Mayer supposed to bring new energy to Yahoo!, Your business is adding a new time-management system, which requires employees to log their hours on specific projects. In a company-wide email, she announced Yahoo!

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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

Many chief executives and corporate boards recognize they need to alter or even drastically reshape their corporate culture, but few follow through and benefit from the successful transformation they envisioned. Among the successes of this project are: Service department sales up 22% in less than one year.

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Marshall Goldsmith 15 Coaches Winners + Much More!

Marshall Goldsmith

I called the project 15 Coaches. Given the overwhelmingly positive response I have received for this project, I have decided to expand the program from 15 to 100 coaches! The project is now called 100 Coaches and I am currently working on the selection of the next 75 coaches! I wish I could mentor everyone who applied.

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Meet My Next Group of Coaches!

Marshall Goldsmith

The Marshall Goldsmith 100 Coaches ‘pay it forward’ project is officially in full swing, and I am excited to announce the next cohort of coaches who will join me in Phoenix in June! For those of you who haven’t heard of the project, here is a little back story. I made a 30-second video about the project for LinkedIn.

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QAspire Blog 2012: Essential Posts Redux

QAspire

2012 also bought me the recognition amongst “ Top 20 Indian HR Influencers on Social Media (at #4) ” by Society of Human Resources Management, SHRM India. Develop a discipline to execute your art regularly.That is the only way I know to achieve excellence. June 2012: Leading Projects: Balancing Rational with Emotion.

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It’s Not HR’s Job to Be Strategic

Harvard Business Review

Human-capital issues are top-of-mind for CEOs around the world — but their regard for the HR function remains perilously low: In a PwC study , only 34% said that HR is well prepared to capitalize on transformational trends (compared with 56% for finance). Sadly, chief executives aren’t the only ones with this negative perception.