Deliver Big Impact on a Small Budget

Harvard Business Review

We didn't want to burden the organization with fixed costs. Almost everything had to be free, and the few things we paid for had to be scalable so that the unit costs would eventually approach zero.

Revenge of the HourlyNerds

Harvard Business Review

business schools and select international schools to bid on consulting projects that have been posted by prospective clients, mostly small business owners. These businesses have powerful disruptive potential because they can provide consulting at a fraction of the cost of traditional models, largely because they do not need to carry expensive fixed costs like recruiting, training, consultant “beach” time, and expensive real estate.

Tackling the “Hotspotter” Patient Challenge

Harvard Business Review

A fascinating business dynamic will unfold as health care providers in the United States shift from a reimbursement system that has historically paid for procedures performed to one that rewards population health — providing the total care of a community at a fixed cost and improving its members overall health. The concept is especially applicable to high-cost patients, sometimes referred to as “hotspotters.” High-cost patients experience high rates of turnover.

Aligning Your Organization with an Agile Workforce

Harvard Business Review

In this excerpt from their book, Agile Talent , Younger and Smallwood explain how to align your organization with the needs and expectations of a workforce that is increasingly external, project-based, and flexible.