Harvard Business Review

JUNE 16, 2017

Managing HR-related data is critical to any organization’s success. Articulate the connections between talent and strategic success, as well as the principles and conditions that predict individual and organizational behaviors. Vincent Tsui for HBR. And yet progress in HR analytics has been glacially slow.

Human Capital 11

Human Capital Metrics Analysis Survey 11

Harvard Business Review

SEPTEMBER 13, 2016

A study by Jennifer Glass and coauthors in 2013 found that women leave STEM fields at dramatically higher rates than women in other occupations. We asked them to identify the most-critical factors for success at their level. Some of the women in our focus groups described being turned away when they requested big, new opportunities.

Focus Group 8

Focus Group Skills Technology Review 8

Harvard Business Review

JULY 24, 2017

Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. We have hired more than 5,000 new employees since beginning the effort in late 2013.) ” I believe celebrating success is critical, but it’s important to make it personal and authentic.

Management 10

Management IPO Diversity Long-term 10

Harvard Business Review

JULY 15, 2015

Similarly, the percentage of people who have used Twitter for customer service leapt nearly 70%, from 22 to 37% from 2013-14. The most successful social media interactions are personal, genuine, and relevant. in the past two years. To scale that connectivity requires integrating social media data into your CRM system.

CRM 8

CRM Company Airlines Guidelines 8

Harvard Business Review

OCTOBER 25, 2016

To find out, Oliver Wyman surveyed 850 financial services professionals from around the world (both men and women), interviewed over 100 senior female executives globally (C-suite and board members), and held focus groups with Millennial women working across a number of financial institutions in the U.S.

Chief Executive Officer 8

Chief Executive Officer Committee Career Industry 8

Harvard Business Review

JULY 9, 2014

The marketers of Clearblue Advanced Pregnancy Test, a product that can tell you if you’re one-week, two-weeks, or three-plus weeks pregnant, asked a couple of D-list celebrities to tweet out their positive tests back in 2013. For one, he notes, “focus groups are dead.

Market Segmentation 8

Market Segmentation Marketing Insurance Price 8

Strategy Driven

JUNE 7, 2013

’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights. Its recognition and success evolved into the national ad campaign: “We Do Chicken Right.” Its CEO (John Y. That’s how I will love you.

Franchising 65

Franchising Budgeting Pryor Consultative 65