How leaders seek the best in others?

Lead Change Blog

Author information Tal Shnall Tal is a Coach and Trainer at the Renaissance Hotel in Richardson Texas. His background consists of customer service operations in the hotel industry for almost 15 years and working for companies like Marriott, Hilton and Starwood hotels.

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Leading a significant life

Lead Change Blog

Author information Tal Shnall Tal is a Coach and Trainer at the Renaissance Hotel in Richardson Texas. His background consists of customer service operations in the hotel industry for almost 15 years and working for companies like Marriott, Hilton and Starwood hotels.

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A Lesson in Valuing People

Michael Lee Stallard

Ratan Tata, head of the Tata Group of companies, showed he valued employees and their families as human beings following a terrorist attack on the Tata-owned Taj Mahal Palace and Tower Hotel in Mumbai, India on November 26, 2008, six years ago this week. human value leadership connection culture Crisis Human Value india Leaders in Crisis Mumbai November 26 2008 Ratan Tata Taj Mahal Palace and Tower Hotel Tata Group Values

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ASQ Buffalo Quality Conference 2013 :: Mike is Presenting

Mike Cardus

ASQ Buffalo 2013 Quality Conference. At the Millennium Hotel – Buffalo NY. I will be presenting 2 workshops at the ASQ Buffalo 2013 Quality Conference – October 15 & 16. ASQ Buffalo 2013 Quality Conference. At the Millennium Hotel.

The Dumpster Effect

Let's Grow Leaders

My husband and I approached the hotel for a wedding. We were staying on premium points (read that, free) for which I’m grateful, so I won’t disclose the hotel brand.

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Five Reasons Great Leaders are Great Networkers

Kevin Eikenberry

For some that word brings images of hotel meeting rooms, coffee (or a cash bar), and a room of people trying to give you their business card. Networking.

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Kill the Company: A book review by Bob Morris

First Friday Book Synopsis

Kill the Company: End the Status Quo, Start an Innovation Revolution Lisa Bodell Bibliomotion (2013) How to envision the future you want to create, make the necessary connections, and meanwhile engage in assumption reversal Obviously, it would be idiotic to kill an entire company or eliminate all of its status quo.

5 Reasons to Share Your Unique Strength

General Leadership

“We are only as strong as we are united, as weak as we are divided.”. Rowling. On a hot and hazy morning in August 1984, Bill Shore’s life changed. He was a senior political advisor to Senator Gary Hart in his Washington office.

Balance: The Business—Life Connection

Leading Blog

Cusumano reflects on his five careers as the lead singer of a rock band, an Exxon research scientist and executive, a Silicon Valley entrepreneur, a filmmaker and a luxury hotel owner. In Balance , James A. Through it all he points to people who helped him along the way and pointed him in the right direction. Their perspective helped keep his life in balance.

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Are You a Giver or a Taker?

Leading Blog

Chip Conley, founder of Joie de Vivre Hotels, explains, "Being a giver is not good for a 100-yard dash, but it''s valuable in a marathon." Research shows that givers sink to the bottom of the success ladder. Givers may make others better off, but they do so at their own expense. But here''s the thing, givers also land at the top of the ladder with takers and matchers in the middle. Adam Grant explores in Give and Take , what separates givers at the bottom and top.

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Chip R. Bell: Part 1 of an interview by Bob Morris

First Friday Book Synopsis

The author of nineteen books, Chip Bell‘s newest book (written with Marshall Goldsmith) is Managers As Mentors: Building Partnerships for Learning. He is also the author of Wired and Dangerous (with John Patterson) and Managing Knock Your Socks Off Service (with Ron Zemke). He has served as consultant, trainer, or speaker to such major organizations […].

Trolls in Chelsea: How to Manage Meanies

Let's Grow Leaders

” A Tweet Walks into a Bar I got to the hotel and asked the concierge for directions. Being agnostic to trolls, I took a day off work for growth and adventure. As I stepped off the train in Manhattan, my phoned beeped of a “tweetup” at the “Black Door.” He looked at me… “change your [.] The post Trolls in Chelsea: How to Manage Meanies appeared first on Let's Grow Leaders.

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Guest Post: Taking a Restorative Break

Survive Your Promotion

With a home exchange, as opposed to hotel, you experience the area like a local, not like a tourist, and this makes for a much more enjoyable, culturally enriching experience.

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060: Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People | with Joseph Michelli

Engaging Leader

Joseph''s bestselling business books profile "world class" experiential companies like Zappos, The Ritz-Carlton Hotel Company, and most recently Starbucks. Starbucks has become one of the best-loved and trusted brands in the world.

60 Work from Home Tax Deductions You Don’t Want to Miss

Women on Business

Hotel fees. It’s tax season, and that means it’s time to add up all of those business expenses you incurred during the year to ensure you receive all of the deductions you deserve. If you work from home, you’re entitled to a lot of tax deductions that you might not know about.

Team Expectations are NOT Team Goals

Great Results Team Building

But a light was blinking on the hotel room telephone. This is a tremendous story about attention to detail – but also about the impressive level of teamwork and communication that the Four Seasons expects to exist between the different departments of their hotel.

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Road Warrior tips for you!

Jason Womack

Over the next 5 years, more than 400 days of GTD seminars and countless hotel rooms later, I opted for another change. Way back in August of 2000, I took up a new career as the 4th employee of the newly formed David Allen Company.

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Wasp Productivty

CEO Blog

A 6 or 8 block walk from the hotel to my meetings reminded me of early mornings of my youth. Random thoughts: I am just back from Calgary where it is cold (like -30 degrees C or -22 F). It also remined me on how fortunate we are to have heat and clothes.

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3 Day Culture Boot Camp – Training – Zappos Insights

Chart Your Course

Three nights’ hotel accommodations, transportation during the boot camp, breakfast and lunch for each day, and one dinner with the Insights team. This is an awesome training experience all business people should attend: 3-Day Boot Camp Event. If you are a leader who is serious about creating and maintaining positive change in your workplace, the 3-Day Boot Camp is for you.

The Entrepreneurial Guide to Success


Three things have allowed Joe and his team to build a business that includes the restaurant, a significant catering business, an event center that will easily seat 600, and another event center inside of the Ramada Hotel. The Entrepreneurial Guide to Success.

Rational Ignorance


In it, you’ll learn what Nations Hotel Corporation (NHC) did. Needless to say, this national hotel chain no longer sees coaching as a “nice to have” but as a “must have” in their operations.

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The Decision Model


I would simply register for the conference, book the hotel, book the flight, pack bags, etc. Drexler-Sibbet Team Performance Model. Decision Model.

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Make a Decision and Keep Moving


This complex of clinic buildings, hotels, shopping centers, a four year university, and restaurants welcomes over 2.5 I had a great opportunity to teach my 14-year-old daughter about leadership today–and how to make a decision, then another, and another.

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Sometimes You Screw Up…Then What?

Dave Bratcher

Luckily, I was able to check into my hotel room way early, and I spent the rest of the day writing. I hate telling on myself… This past weekend, I had the opportunity to attend Jon Acuff’s START Conference. Deciding to attend was NOT the stupid part. The stupid part was all on me.

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"Nonsmoking" Hotel Rooms Aren't Really Free of Smoke

Harvard Business Review

"Nonsmoking" rooms In hotels that allow smoking elsewhere had up to nearly 5 times the tobacco-related air pollutants as accommodations in smoke-free hotels, according to a study of 40 hotels led by Georg E. In some cases, traces of nicotine in nonsmokers'' urine was more than twice as high for those who had stayed in nonsmoking rooms, as opposed to smoke-free hotels, The New York Times says in a report in the study

Get out of your comfort zone and change your life now!

Bernd Geropp

They live in a nice house, they drive a big car and they can afford to go on holiday in a 5 star hotel anywhere in the world … but something is missing. If you are not satisfied with your life, something is going terribly wrong! Photo: barsik/ Resource:

Going to Work vs. Getting Your Work to Go


Go to a coffee shop, the public library, a local art center, the park, even a hotel lobby. Going to Work vs. Getting Your Work to Go. Going to work can get old. A change in environment often allows you to open up to other possibilities and see solutions that may not have otherwise appeared.

Wellness Perks And Programs Popular Among Best Places To Work Companies

Eric Jacobson

Last month, the Kansas City Business Journal published its list of 2013 Best Places To Work Companies in the Kansas City metro. No-cost 15 fruit and vegetable "brain foods" every day - Genesys Systems Integrator Fitness facility - Argosy Casino Hotel & Spa; Henderson Engineers Inc.;

Remembering what counts… And counting the ways.

Anese Cavanaugh

What counts?

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Thinking Differently. Enabling Innovation. :: Buffalo Business First Event

Mike Cardus

When: Thursday, November 21, 2013, 8:30am-12:00pm. Where: Millinnium Hotel 2400 Walden Ave Cheektowaga NY 14225 Register and Learn More… [link]. I am really excited to be offering this workshop through Buffalo Business First and Canisius Center for Professional Development.

What if the Miracle Question Worked with Corporate Teams?

Mike Cardus

I heard a couple what is he talking about comments and went back to my hotel room. Finding ‘What Works’ with Solution-Focused Consulting and Training is a quick walk on a long path. You can make it through the path and find your way easily, with little effort.

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10 Ways To Be A Healthier Leader

Eric Jacobson

Do push-ups and crunches in your hotel room. Use the hotel''s gym. Ask the hotel if they have guest passes or discounted rates at a nearby health club. If you''re like many leaders, you''re "too busy" to exercise on a regular basis.

Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Strategy Driven

An additional 28 percent, or 32,044 workers, had been employed in hotels and motels. Just as we gain wisdom from the business failures and corporate scandals, we can learn equally valuable lessons from crisis situations that were successfully handled.

Reflecting Upon the Team Building and Leadership Experience

Mike Cardus

Sitting in a hotel lobby in Baltimore Maryland in month two of a three month partner program with Project Ascent , coaching and facilitating a team building and leadership process for managers and supervisors at McCormick Spice ….

The Emerging Strategy of Innovative Service

Strategy Driven

As soon as what was once a surprise became managed by the computer (like hotel or flight upgrades) and not left to the ingenuity of the front line, it became yet another basic assumption in the expectations of customers. The world of the customer has dramatically changed.

It’s Not About the Coach

Marshall Goldsmith

If the company is particularly rigorous about gathering information, you may be asked to critique the hotel and the food. As a result, the people who may be learning (and changing) the most are the speakers, the hotel staff members, and the cooks.This is an odd thing that points out a huge fallacy about the process of helping people change for the better. The best leaders may be the ones least noticed. by Marshall Goldsmith.

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On “Body of Work” by Pamela Slim

Rajesh Setty

It was in Boston and Pamela had just heading back to the hotel after dinner with some super smart clients of hers. I have followed Pamela ’s work over the years and earlier this year, I had a chance to meet with her briefly.

Make This the Year of Boosting Coaching Skills

The Practical Leader

Scott Schweyer, Ed Haltrecht, and I are delighted to kick off 2013 this week at a Zenger Folkman’s international partners conference at the beautiful Swiss Zermatt Resort in Utah’s scenic Rocky Mountains. There’s been a big surge in coaching over the past decade.

5 Tips for Teaching Children Cooperation

Ron Edmondson

We went through what seemed to be every back road between our house and the hotel. My boy’s can “fondly” remember the time we drove from our driveway heading to an undisclosed location on vacation. I decided in advance not to tell them where we were going, but to let it be a surprise.

Dancing Priest: How a Book Was Born

Ron Edmondson

When I arrived at my downtown hotel, I found the CD at a local bookstore. This is a guest post by Glynn Young. Glynn authored a book that I can literally say is going to be one of my all time favorites, and I just read it last month. And, it’s fiction.

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Visualising Your Own Dubai

My Own Coach

In spite of the number of large hotels, there is often a shortage of rooms, because so many people want to go there for business, conferences, exhibitions and holidays.

Why do smart people do dumb things?

Coaching Tip

An EQ initiative at Sheraton helped increase the hotel chain’s market share by nearly 25 percent.

Todd Durkin on Leadership & People

Leading Blog

On this one particular evening in 2013, I had the opportunity to hear him speak to a few hundred fitness trainers/pros at a Perform Better conference in Providence, Rhode Island. Think about what Hilton Hotels says in its VALUES statement: “ PEOPLE are our most important asset.”