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ASQ Buffalo Quality Conference 2013 :: Mike is Presenting

Mike Cardus

ASQ Buffalo 2013 Quality Conference. At the Millennium Hotel – Buffalo NY. I will be presenting 2 workshops at the ASQ Buffalo 2013 Quality Conference – October 15 & 16. ASQ Buffalo 2013 Quality Conference. At the Millennium Hotel. October 15 Quality Conference. October 16 Quality Seminars. Registration [link].

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Leading the Starbucks Way: A book review by Bob Morris

First Friday Book Synopsis

Michelli McGraw-Hill (2013) How one coffee shop in Seattle became 20,891 in 62 countries This is the second book in which Joseph Michelli focuses on lessons to be learned from the Starbucks organization. Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People Joseph A.

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Wellness Perks And Programs Popular Among Best Places To Work Companies

Eric Jacobson

Last month, the Kansas City Business Journal published its list of 2013 Best Places To Work Companies in the Kansas City metro. As you review the winning companies profiles (the publication''s October 4, 2013 issue), you''ll notice that wellness and fitness programs and perks are common among this year''s winners.

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Thinking Differently. Enabling Innovation. :: Buffalo Business First Event

Mike Cardus

When: Thursday, November 21, 2013, 8:30am-12:00pm. Where: Millinnium Hotel 2400 Walden Ave Cheektowaga NY 14225 Register and Learn More… [link]. Join us as Michael Cardus, founder of Create-Learning Team Building & Leadership Inc. Event Information. Innovation Workshop Focus: Diminished “stuckness” in your thinking.

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Riverside Auto Group: A Roadmap to Improved Customer Service, Employee Engagement and Increased Profits

Chart Your Course

In 2013 we figured we reached the point where about 85% of our people where the type of people we could count on to take our company to the next level,” Dagenais says. Dagenais had high expectations, some of which included: Train employees to provide “guest” service similar to service in high-end hotels.

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Resilience and the PanAm Flight 73 Hijacking - by Nathan Magnuson

Nathan Magnuson

As enthralled as I was with the presentations, one poignant leadership lesson stood out which I knew I’d have to eventually share. Can you make leadership seem easier, less complicated, and more fun? If so, ppl will follow your leadership advice! Leadership Profile: Dale Carnegie. Leadership Profile: Zig Ziglar.

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Success Stories From 10 Successful Entrepreneurs From Around The World

Eric Jacobson

The Leader : Rejects traditional structures, seeks inspirational role models, tests leadership ideas. Around 2013 we began to notice an exciting renaissance in the SF tech scene as startups and entrepreneurship took off. This leadership must come from you and your network of colleagues, partners and friends.