Strategy Driven

NOVEMBER 13, 2013

Dig hard into your operation to see what’s wrong. Conflict needs to be managed, measured, and meaningful. Train everyone on the team in conflict management skills. #3 Make innovation the number one goal in the company (read: big incentives for achieving innovation goals). You couldn’t be more wrong. 3 Innovation is DOA.

Price 92

Price Innovation Incentives Learning-by-Doing 92

Harvard Business Review

DECEMBER 14, 2012

An operations goal might articulate a cost savings. An operations area of focus might identify areas you want to explore for cost savings. A sales goal, for example, might name a revenue target or a specific number of new clients won. Obviously these aren't mutually exclusive. How do you do it? The rest takes care of itself.

Goal 20

Goal BHAG Wilde Class 20

Harvard Business Review

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. Compensation committees often start by tying bonuses and long-term incentives to goals related to compliance and risk management.

Execution 10

Execution Incentives How To Committee 10

Harvard Business Review

JULY 25, 2017

It may seem that the employers of such low-wage workers — who focus mainly on keeping costs down in order to survive in a relentlessly competitive industry — would have no incentive to provide such training or resources for personal development. And her managers are, too. India’s biggest garment export firm.

Company 10

Company Training Bottom-up Rate of Return 10

Harvard Business Review

NOVEMBER 30, 2017

In fact, MGI analysis of financial data shows that large publicly traded US manufacturing firms, most of them multinationals with revenues greater than $500 million, averaged returns on invested capital of 22% from 1997 to 2013. Policy can help through measures like capital access programs, business accelerators, or tax incentives.

Supply Chain 8

Supply Chain McKinsey Incentives Bottom-up 8

Harvard Business Review

MAY 15, 2013

This is a problem, because without a reasonable definition (or definitions) of culture, we cannot hope to understand its connections to other key elements of the organization, such as structure and incentive systems. Beginning May 1, 2013, I facilitated a discussion around this question on LinkedIn. But where do incentives come from?

Incentives 8

Incentives Definition Pharmaceuticals System 8

Harvard Business Review

MARCH 31, 2015

While consumers are rightfully worried that their personal information may be compromised, shareholders and companies’ management have a wider set of concerns, including loss of intellectual property, operational disruption, decreased customer trust, tarnished brand, and loss of investor commitment. The stock price declined 0.3%

Price 8

Price Long-term Banking Short-term 8

Harvard Business Review

JANUARY 6, 2015

To explore this idea of elite degree fatigue — and to figure out what might be driving it — I spoke with entrepreneurs, executives, and hiring managers at a range of tech companies. “Commandos” do their own thing and are effective as individual operators.

Software 8

Software Engineering Incentives CRM 8

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. The service gives drivers confidence, and that’s important for a driver who operates alone, often hundreds of miles from home. This cuts down the time tremendously.” Lead from the top.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. The service gives drivers confidence, and that’s important for a driver who operates alone, often hundreds of miles from home. This cuts down the time tremendously.” Lead from the top.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

JANUARY 13, 2015

On the face of it, that seems to be two entirely different markets, with Facebook at Work playing in the workplace productivity market (competing with the likes of Microsoft Office, Webex , and project management software) while LinkedIn is part of the headhunting industry. After all, Facebook’s $7.87

Business Model 8

Business Model Advertising Human Resources Resources 8

Harvard Business Review

AUGUST 5, 2014

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. That helped account managers focus their pitch on the client’s business issues and build rapport. And that really is on the backs of marketing.”

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

JULY 14, 2015

Second, the Reddit turmoil should be understood first and foremost from the community’s perspective, not management’s. Rather, management needs to align itself deeply with the customers’ culture. This is where RedditCo’s management went very wrong. Culture is at the heart of Reddit.

Taylorism 8

Taylorism Taylor Airlines CEO 8

Harvard Business Review

JANUARY 12, 2017

For example, in 2014 IDC estimated that more than one-quarter of enterprise applications would be offered with the SaaS model by 2018, up from one-sixth in 2013. Dynatrace, a leader in application performance management software, has shown the importance of developing SaaS products from scratch, in isolation of existing product lines.

Business Model 8

Business Model Licensing Company Software 8

Harvard Business Review

OCTOBER 30, 2013

This last must be especially aggravating to managers of multinationals in Brazil who pay people to work only to have them arrive late, leave early, and ask for sick leave when they are not sick. What can large corporations operating in Brazil learn from all this? Mainly that building and maintaining community is crucial to success.

Teamwork 9

Teamwork Absenteeism Class Motivation 9

Harvard Business Review

OCTOBER 13, 2014

The global sharing economy market was valued at $26 billion in 2013 and some predict it will grow to become a $110 billion revenue market in the coming years, making it larger than the U.S. Just in the last month, Pennsylvania’s Public Utility Commission issued a cease-and-desist order on Lyft and Uber operations.

Business Model 9

Business Model Hotels Venture Capitalist Transportation 9

Harvard Business Review

DECEMBER 20, 2016

I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.

Airlines 8

Airlines Energy Self-aware Learning Curve 8

Harvard Business Review

OCTOBER 29, 2018

In 2013, The Center for Medicare and Medicaid Innovation launched the Bundled Payments for Care Improvement (BPCI) initiative, a program that proponents hoped could rein in health care costs by “bundling” payment for the full gamut of services that comprise an episode of care. Hero Images/Getty Images. Insight Center.

Health Care 9

Health Care Cost Incentives Operations 9

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

System 8

System Skills Health Care Constraint 8

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. Steve Jobs failed miserably at managing openness at Apple in the 1980s. Let’s look at the key errors. Insight Center.

Participative 8

Participative Software Market Penetration Marketing 8

Harvard Business Review

FEBRUARY 23, 2017

In the five-year period from 2009 to 2013, there were 8,786 U.S. In 2013 there were approximately 1.02 especially those with R&D operations. The management of R&D projects will become more difficult and less efficient as the movement of personnel between firms’ U.S. It turns out that the U.S.

Innovation 14

Innovation Analysis Technology Efficiency 14

Harvard Business Review

OCTOBER 14, 2013

The latter is a vital part of the final climb from developing to developed status — no economy has managed the climb without spawning globally competitive brands. In their October 2013 HBR article on diaspora marketing, Nirmalya Kumar and Jan-Benedict E.M.

Marketing 8

Marketing Strategy Metrics Incentives 8

Skip Prichard

JULY 15, 2019

But Nincompoopery is something different: it’s the corporate stupidity that drives customers crazy, and keeps everyone—customers, employees, managers and business owners—from getting what they want. And that’s only scratching the surface of everything we’re trying to manage in this brave new world.

How To 76

How To Middle Management Innovation Technology 76

Harvard Business Review

DECEMBER 18, 2012

A GreenBiz report indicated that progress had slowed or even regressed, but MIT and BCG also declared that sustainability had reached a "tipping point" with more companies putting sustainability "on the management agenda.". The green supply chain gets some teeth: Walmart changes incentives for buyers. Five Questions For 2013.

Supply Chain 10

Supply Chain Constraint P&L Energy 10

Harvard Business Review

JANUARY 5, 2017

The media did exactly what it was designed to do, given the incentives that govern it. Advertising (and other indirect charges like cable operator fees) are central to the economics of most news media, and this creates a bias whereby the number of viewers is more important than whether viewers like the coverage.

Media 11

Media Advertising Fixed Costs Content 11