Harvard Business Review

MAY 19, 2014

For more on what analytics can be used for, read Thomas Davenport’s 2013 HBR article Analytics 3.0. Though statistical analysis will be left to quantitative analysts, managers have a critical role to play in the beginning and end of the process, framing the question and analyzing the results. Decision making Information & technology'

Management 15

Management Metrics Information Technology Analysis 15

Harvard Business Review

SEPTEMBER 23, 2016

That’s why many of them, particularly the largest ones, rely on full-time “talent management” professionals, who work in coordination with other parts of HR. These talent management people create processes for assessing leadership capabilities and set the strategy for upgrading leadership talent over time.

Talent Management 8

Talent Management Delegation Management Document 8

Harvard Business Review

MAY 14, 2013

Just as America''s visa rules enabled the rapid growth of India''s information-technology companies over the last two decades, the Obama Administration''s recent drive to reform immigration regulations could prove to be a turning point for them. In the same way, India''s information technology giants must bite the bullet today.

Offshoring 8

Offshoring Information Technology Automotive Technology 8

Harvard Business Review

OCTOBER 4, 2013

With guidance from Paul English, chief technology officer of Kayak, we borrowed a common tool from business — professional virtual communities (PVCs) — and adapted it to leverage the wisdom of the crowds. In business, PVCs are used for knowledge management and exchange across multiple organizations, industries, and geographies.

Globalization 8

Globalization Health Care Information Technology Chief Technology Officer 8

Harvard Business Review

OCTOBER 22, 2014

Cars are becoming more connected with each new model, driven by infotainment, navigation, safety, diagnostics, and fleet management. Samsung said at its 2014 investors forum it expects the global Smart Home Device market to reach $15 billion in 2015, almost doubling from 2013’s $7.8 Information & technology Internet'

Early Adopters 11

Early Adopters Information Technology Long-term Industry 11

Harvard Business Review

JUNE 19, 2013

Losing that kind of information can mean a plunge in stock price and market share. So who''s responsible for information security in your company? The truth is, unless all these people understand they own a piece of the problem and can be brought to deal with it together, you cannot manage information security.

Company 8

Company Chief Operating Officer Chief Technology Officer Chief Information Officer 8

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. For example, fleet managers are willing to pay for a service that lets them know, in real-time, where every truck is, how well it’s working, and when it will next need repairs.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. For example, fleet managers are willing to pay for a service that lets them know, in real-time, where every truck is, how well it’s working, and when it will next need repairs.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

MAY 12, 2014

This new wave of bringing production back home through robotics automation may be the single biggest disruptive threat to India’s $118 billion information technology industry. But over time technology is a far more reliable path to increased productivity. The threat is being taken seriously elsewhere in Asia as well.

Offshoring 9

Offshoring Outsourcing Technology Short-term 9

Harvard Business Review

JUNE 10, 2014

One outside manager of many endowments I spoke to confirmed to me that there has been “no mandate” from clients to be investing in the future of higher education. “I Those who manage money for higher education, I propose, need to get much more interested in the market they are in. I haven’t heard that at all,” was the quote.

Real Estate 8

Real Estate Education Asset Management Disruptive Innovation 8

Harvard Business Review

AUGUST 28, 2014

Some old technologies, after being rendered obsolete by better and cheaper alternatives (indeed even after whole industries based on them have been decimated), manage to “re-emerge” to the point that they sustain healthy businesses. In 2013 alone, Kickstarter users funded nearly 20,000 projects and committed nearly $500 million.

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Fashion 8

Harvard Business Review

MAY 26, 2014

Government-led measures to reform health care such as the HITECH Act, which infused billions of dollars into improving the sector’s use of information technology, and the Affordable Care Act (ACA), create a business case for performance improvement that never existed before. billion in 2013, up 39% from 2012.

Health Care 8

Health Care Venture Funding Entrepreneur Pharmaceuticals 8

Harvard Business Review

JANUARY 3, 2013

However, although their members can rent the (more urbane and green) Zipcar fleet by the hour and pick up their vehicle at a local parking space using a smartphone app, this is still a dedicated fleet, still inventory that the company has to acquire, manage and monetize.

Disaggregation 9

Disaggregation Hammer Mass Marketing Gordon 9

Harvard Business Review

FEBRUARY 12, 2014

While they’re somewhat comfortable with innovation, European managers are worried about their overall competitiveness, which they feel is compromised by large, expensive and rigid social systems and labor markets, that are almost impossible to reform. Nearly two thirds of North Americans were pessimistic. Let’s look at innovativeness.

Globalization 8

Globalization Survey GDP Innovation 8

Harvard Business Review

DECEMBER 31, 2015

The successful experience illustrates the role that relatively simple technology (e.g., The project was launched in 2013, and the RFID system was rolled out in stages starting in the summer of 2015. Use technology to identify and address barriers. It was fully integrated into emergency room operations at St.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

APRIL 25, 2013

It is a conversation about the increasing importance of information technology and the role it must assume in every enterprise, regardless of size, industry or geography. All of these ideas are drastically changing how we organize to accomplish the necessary work, and in turn how we manage those organizational structures and resources.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

JUNE 18, 2015

Frustrated by these limitations, the global information-technology service provider Atos, headquartered in France, sought an internal collaboration system that would do away with email’s “closed” form of communication.

Company 8

Company Competitive Advantage Tools Participative 8

Harvard Business Review

JUNE 8, 2016

In fact, that exact conclusion is one that Thierry Breton, CEO of the France-based information technology services firm Atos Origin, arrived at several years ago. ” That statement seems surprising coming from the CEO of a technology company employing over 70,000 people in more than forty offices around the world.

Company 8

Company Stress Participative Wilde 8

Harvard Business Review

JUNE 25, 2013

subscribers in the first quarter of 2013, a 7% increase over the previous quarter. The manager of a large analytics team at a big Internet company believes that removing analysts from business units and functions and centralizing them was critical to success. Information & technology Innovation Strategy'

ROI 8

ROI Company Learning Curve Retail 8

Harvard Business Review

OCTOBER 3, 2017

health system, change management is an essential skill for public and private leaders alike. For these leaders — and young people aspiring to careers as health care managers — one very practical question emerges: What are the critical skills for leading major change in our health system?

System 8

System Skills Health Care Constraint 8

LDRLB

MAY 26, 2014

I think our principal observation was that what was happening was that disruptive innovations driven by largely information technology but lots of other technologies on the fringe here that are getting ready to exhibit the same kind of characteristics were entering the market in kind of this better and cheaper way.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

APRIL 19, 2017

They have used advances in information technology, which might have destroyed their businesses, to improve their offerings and cut their cost of production. Having navigated globalization and rapid technological change, businesses may be scuppered by the social and political responses to them.

Politics 10

Politics Supply Chain Offshoring Globalization 10

Harvard Business Review

SEPTEMBER 13, 2016

Retail giant Target, for example, estimated its losses from a 2013 data breach at more than $250 million. What’s more, according to a recent survey conducted for BAE Systems of 300 managers in the financial services, insurance, and IT/tech industries in the U.S., And the potential losses are significant.

Review 8

Review Training Execution Survey 8

Harvard Business Review

FEBRUARY 26, 2018

Twitter reported a loss of $79 million before its IPO, yet it commanded a valuation of $24 billion on its IPO date in 2013. Companies can disclose these items in the Management discussion and analysis section of their annual report. For the next four years, it continued to report losses.

Company 8

Company Intangible Assets Depreciation IPO 8

Harvard Business Review

MARCH 9, 2018

Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation. For example, when P&G was making its digital push in 2012 and 2013, it was already well ahead of most companies—and perhaps all of them—in the consumer products industry.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

JANUARY 20, 2015

But managers make it harder when they think about it only as radical industry reinvention. In 2013, the business expanded further by launching the Luminar Audience Platform for buying targeted online audiences. Digital technology is changing the way companies work and the way customers expect them to work. Why is that?

Business Model 8

Business Model Insurance Technology Audience 8

Harvard Business Review

SEPTEMBER 23, 2013

Unfortunately, health care as an industry continues hiring far faster than demand is growing, adding 119,000 new workers in the first half of 2013, for example, with little increase in patient volume. Fortunately, we anticipate demand for health care to grow in 2014, so to the extent that jobs are not added, productivity gains are possible.

Health Care 8

Health Care Supply Chain Cost Compliance 8

Harvard Business Review

JULY 19, 2016

From just a few thousand queries a month in 2013, ABIe now handles 100,000 — from all of the company’s employees, and not just from agents. A new version of ABIe will soon be taking queries directly from the customers. One size does not fit all — and there are no plug-and-play magic bullets.

Company 8

Company Insurance Call Center Bottom-up 8

Harvard Business Review

JULY 23, 2015

Marketing manager Grier was just plain tired of colleagues playing the expert in her domain. I’d love to say it’s simple to get started, but if you use the version of Outlook that I use — Outlook 2013 — you’ll need to navigate a rabbit’s warren of clicks and commands. It’s worth it.

Bottom-up 8

Bottom-up Comparison Document Conference 8

Harvard Business Review

SEPTEMBER 25, 2015

When asked how he managed each day to confront the vast ocean that lay ahead, he answered, “I never jump into the water thinking about the entire ocean, I just cut it into small pieces. In 1998, Ben Lecomte became the first person to swim across the Atlantic. It took him 73 days to complete the 3,716-mile journey. How did they do it?

Health Care 8

Health Care Quality Cost Long-term 8

Harvard Business Review

SEPTEMBER 18, 2015

ISO 27001 was created in 2013 to ensure that security risks and threats to the business are assessed and managed, that physical security processes such as restricted access are enforced consistently, and that audits are conducted regularly.).

CIO 8

CIO Technology Policies Compliance 8

Harvard Business Review

JUNE 24, 2015

Managers and other business leaders face a dilemma: with increasingly diverse environments to manage and rising stakes to get it right, how do they identify the most effective approach to business strategy and marshal the right thinking and behaviors to conceive and execute it, supported by the appropriate frameworks and tools?

Strategy 8

Strategy Competitive Advantage Environment Execution 8