Six Disciplines

SEPTEMBER 3, 2015

—The Commerce Department’s National Institute of Standards and Technology (NIST) has named Casey Mackert, Director of Baldrige Services and Dr. Jan Garfield, Baldrige Client Coach at Six Disciplines Consulting Services in Findlay, Ohio, to the Board of Examiners for the 2015 Malcolm Baldrige National Quality Award.

Quality 70

Quality Health Care Case Study Education 70

Leading Blog

DECEMBER 25, 2016

As technology becomes more disruptive and we see more importance placed on big data and artificial intelligence, what will matter most are those things that make us human – the soft skills. Anyone can innovate if given the opportunity and the support. Best Leadership Books of 2013. Blog Post ). Best Leadership Books of 2014.

Books 150

Books Leadership Cialdini Govindarajan 150

Skip Prichard

JUNE 3, 2020

For centuries, we’ve built and organized scientific and technological knowledge through testable explanations and predictions. Consider Kohl’s, the large retailer, which in 2013 was looking for ways to decrease its operating costs. Put in place systems, resources, and organizational designs that allow for large-scale experimentation.

Power 95

Power Kahneman Open-book Learning-by-Doing 95

Strategy Driven

APRIL 4, 2016

This was the context when on Christmas day 2013, the then designated Prime Minister Mehdi Jomaa offered me the aforementioned thankless and non-lucrative opportunity. I was asked to be Minister of Higher Education, Scientific Research, and Information & Communication Technologies. How could I refuse? Turbulence. So did we succeed?

How To 50

How To Chief Information Officer Tourism Politics 50

Strategy Driven

APRIL 14, 2013

A growing number of organizations are moving toward having more pervasive Business Intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market.

Resources 50

Resources KPI Strategy White Paper 50

Harvard Business Review

DECEMBER 31, 2015

The successful experience illustrates the role that relatively simple technology (e.g., an RFID system) and a multidiscipline team of clinicians and people from other fields can play in improving the quality and cost of care delivery processes and the steps that can ease the way to applying such an approach. Sponsored by Optum.

Technology 8

Technology Mayo Health Care Engineering 8

Harvard Business Review

MAY 21, 2014

Governing boards might seem like the last place for innovation. They are, after all, the company’s steadfast guidance system, charged with keeping an even keel in rough waters. Some boards have taken the principle further by forming their own innovation committee. To that end, Diebold recruited a new CEO in 2013, Andy W.

Innovation 8

Innovation Committee Charan Technology 8

Strategy Driven

NOVEMBER 7, 2013

The last decade ushered in an economic meltdown and technological breakthroughs that have forever changed the business world as we knew it. Historic innovation often comes during times of historic difficulty, as these breakdowns create the demand for something new to emerge. Suppressing Innovation. Not Listening.

Ohno 50

Ohno Productivity Products Six Sigma 50

Deming Institute

JANUARY 30, 2017

It had been published in the journal of the Society for Health Systems (an organization I am active with today, including running the Red Bead Experiment at their 2016 conference). Too many healthcare workers don’t understand the system or value stream that they are a part of.

Deming 28

Deming Kaizen System Quality 28

Harvard Business Review

JANUARY 18, 2017

No surprise, then, that it poses serious challenges for the health care systems, pension schemes, and public debt management of modern societies. Innovation could come to the rescue by boosting the productivity of the remaining labor force. Innovation is the means; economic growth is the end.

Innovation 8

Innovation GDP Health Care Policies 8

The Horizons Tracker

FEBRUARY 5, 2020

Listening to the breathless commentary surrounding technologies such as AI and robotics and one could be minded to believe that technology is transforming life as we know it on a scale never seen before. in 2013, compared to 2.5% in 2013, compared to 2.5% The need to disseminate technology. in 1992.

Innovation 125

Innovation Productivity Products Technology 125

Strategy Driven

JUNE 19, 2015

Change is innovative. Houston Symphony Orchestra, 100th in 2013. University of Texas System, 50th. Apply thinking processes to be truly innovative. Technology is but one tool of the trade. I’m the person who planted the ideas and strategy. When one reflects at changes, he-she sees directions for the future.

Case Study 50

Case Study Open-book Learning Curve Learning-by-Doing 50

Harvard Business Review

JUNE 27, 2013

"Innovation" has become a buzzword in the customer experience field. They also believe that innovation will help them achieve these lofty goals — and they''re investing accordingly. Sixty-nine percent of these respondents report that their companies have dedicated personnel for customer experience innovation.

Innovation 8

Innovation Forrester Business Model Long-term 8

Harvard Business Review

AUGUST 22, 2014

They knew the answer was not by relying on traditional internal processes and practices for R&D and innovation. IBM, a company with a long and successful tradition of internally-focused R&D activities, is adapting to this new world of creating platforms and enabling open innovation. So how does it work?

Venture Funding 13

Venture Funding Entrepreneur Agility Business Model 13

Harvard Business Review

MAY 7, 2018

But that doesn’t mean that new technologies aren’t going to usher in a lot of disruption to the financial system. Traditional economists (and, yes, that label could well describe both of us) often ignore a crucial separation between money (the “what”) and the payment technology (the “how).

Banking 8

Banking Technology System Disruptive Innovation 8

Harvard Business Review

DECEMBER 6, 2016

Startups and major tech companies, notably Alphabet’s Google X division , are investing heavily in smart car technology, as are network ride-sharing companies such as Uber and Lyft. “Self-driving” or “smart” cars will simply become whatever we call the next generation of transportation technology.

Transportation 8

Transportation Technology Software Supply Chain 8

Harvard Business Review

MAY 16, 2016

After a general election that saw an Islamist-led coalition rise to power, the country witnessed two political assassinations in February and July 2013. This was the context when, on Christmas Day 2013, the then-designated Prime Minister Mehdi Jomaa offered me the aforementioned thankless and non-lucrative opportunity.

Politics 10

Politics Chief Information Officer Tourism Environment 10

Harvard Business Review

AUGUST 28, 2017

While it’s clear that CEOs need to consider AI’s business implications, the technology’s nascence in business settings makes it less clear how to profitably employ it. While investment in AI is heating up, corporate adoption of AI technologies is still lagging.

Survey 11

Survey Execution First-mover Advantage Technology 11

Harvard Business Review

OCTOBER 22, 2013

The Centers for Medicare and Medicaid Services, the agency overseeing the technically troubled Affordable Care Act exchanges , has done a far better job concealing the details of its systems design, development, and deployment practices than producing working websites. That’s what serious systems developers do. Where was it?

Software 8

Software System Project Learning-by-Doing 8

Harvard Business Review

FEBRUARY 12, 2014

What exactly are the issues that people have with Europe’s innovativeness? Half or more of those surveyed believed that European innovators were good, even world class, and that they had good business and technological skills. Let’s look at innovativeness. The US is usually seen as a hotbed of innovation.

Globalization 8

Globalization Survey GDP Innovation 8

Harvard Business Review

AUGUST 28, 2014

A recent article in The Economist , citing the work of Ryan Raffaelli at Harvard Business School, points to what it calls a “paradox” in the aftermath of disruptive innovation. That vestiges of old technologies linger on, capable of being resurrected into viable businesses again, doesn’t seem strange to us. cut of sales.

Disruptive Innovation 8

Disruptive Innovation Supply Chain Technology Parcell 8

Harvard Business Review

MAY 28, 2014

But we knew that by putting prototypes into the wild, we’d start to learn how this radical new technology— something that sits on your face, so close to your senses—might be used. Google has never been afraid to branch out beyond its core business; it expanded beyond search into email, chat, mobile operating systems, and more.

Strategy 9

Strategy Early Adopters Innovation Proposal 9

Harvard Business Review

MARCH 9, 2018

This kind of unfortunate decision has happened over and over again, in wave after wave of transformative business technology. Therefore, no managers should view digital — or any other major technological innovation — as their sure salvation. It is multi-faceted and diffuse, and doesn’t just involve technology.

Technology 8

Technology Business Model CEO Marketing 8

Harvard Business Review

FEBRUARY 2, 2015

Steel did in an earlier era of manufacturing, Aquion and innovative firms like it are spearheading economic and employment growth across the country. This is the kind of technology—and the type of firm—that will make renewable energy more efficient and more cost-effective. competitiveness and growth in the 21 st century.

Industry 8

Industry McKinsey Engineering Innovation 8

Harvard Business Review

DECEMBER 15, 2015

I’d like to share what I learned while leading an SBM — to help other states as they navigate the health insurance landscape and, more broadly, to inform health-system leaders, employers, and policy makers about the challenges SBMs face and the solutions they’re developing. Since 2013, an estimated 16.4

Insurance 8

Insurance Health Care Cost Learning-by-Doing 8

Harvard Business Review

OCTOBER 8, 2015

The network effect, which describes how services and technologies become more valuable as more people use them, has driven the success of many internet companies. The advertising guru David Jones dubbed this mixing of branding and technology as “brandtech.” They leverage technology in innovative ways.

Brand 8

Brand Apparel Software Content 8

Harvard Business Review

MAY 2, 2013

Only a small percentage came up with anything that was truly innovative. As Erik Brynjolfsson said, to succeed in the future, " We must reinvent our organizations and our whole economic system.". What does it mean to view innovation as the only competitive advantage? What does it mean to be a socially enabled enterprise?

CIO 8

CIO Competitive Advantage Agility Hamel 8

Harvard Business Review

OCTOBER 4, 2016

Aside from complex technological advances (e.g., Aside from complex technological advances (e.g., The first AR technology was developed in 1968 at Harvard when computer scientist Ivan Sutherland (named the “father of computer graphics”) created an AR head-mounted display system.

Tourism 9

Tourism Technology Content Fashion 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. Building the service required decisive leadership to invest in the innovation, negotiate across boundaries, address issues, and engage hundreds of people in making the vision real.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

NOVEMBER 4, 2014

In 2013, the company released a service called Virtual Technician to help existing drivers while also enabling new business models and revenue streams. Building the service required decisive leadership to invest in the innovation, negotiate across boundaries, address issues, and engage hundreds of people in making the vision real.

Engineering 9

Engineering CIO Disruptive Innovation Uncertainty 9

Harvard Business Review

APRIL 25, 2013

The Conversation is also a 1974 film by Francis Ford Coppola whose themes include the role of technology in society and being so focused on what you are doing that you forget why you are doing it and become oblivious to what is happening around you. made me break out in cold sweats. CIOs today must adapt or risk being marginalized.

CIO 8

CIO ROI Agility Information Technology 8

Harvard Business Review

APRIL 21, 2016

But there is another, equally compelling reason why unicorns are dying: failure to innovate when competitors catch up. But now we’re seeing that in the face of strong competition, some of these very same unicorns are struggling not only to keep up, but to keep innovating beyond their first breakthrough.

IPO 8

IPO Innovation Price Operations 8

Harvard Business Review

OCTOBER 22, 2014

Innovative products like fitness trackers and Google’s Nest thermostats are demonstrating the potential for both consumers and enterprises. Samsung said at its 2014 investors forum it expects the global Smart Home Device market to reach $15 billion in 2015, almost doubling from 2013’s $7.8 Information & technology Internet'

Early Adopters 11

Early Adopters Information Technology Long-term Industry 11

Harvard Business Review

DECEMBER 28, 2017

” Once one of Africa’s most developed markets – with a solid education system, good infrastructure, and a relatively large middle class – decades of mismanagement have cost Zimbabwe. After Mugabe claimed victory in a disputed election in 2013, however, corruption increased , while the strengthening U.S.

Banking 8

Banking First-mover Advantage Politics Finance 8

Harvard Business Review

JUNE 10, 2014

Education is on the brink of rapid change that will create a lot of value for innovators. One representative example: April’s Education Innovation Summit , where more than 2,000 people energetically discussed how technology and markets are charting the future of education globally. “I But still sitting on the sidelines?

Real Estate 8

Real Estate Education Disruptive Innovation Asset Management 8

Harvard Business Review

APRIL 9, 2013

Others see it as a giant economic engine spitting out startup after startup to capitalize on the region''s wealth of innovations. This is the reality of artists, musicians, community organizers, many of them non-techies, working side by side with techies to hack not so much technologies but ways of working, living, creating, and organizing.

Venture Capitalist 8

Venture Capitalist Innovation Incubator Learning-by-Doing 8

Harvard Business Review

FEBRUARY 22, 2016

However, in recent years a parallel explosion of digital tools and services has taken place in the manufacturing realm as well, drawing in computer-assisted design and 3D printing equipment to open-source operating systems, the cloud, and the Internet of Things (IoT). Second, a number of important inputs have gotten cheaper.

Entrepreneur 8

Entrepreneur Contract Manufacturing Incubator Venture Capitalist 8